Voice and Data Communications

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Voice and Data Communications
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Network and Communication Services

• Responsible for all University data networks to
  the wall point, all telephony services to the
  handset, Internet and remote access, and voice
  and data fitout for all minor and capital works
  projects.
• We also handle PM and implementation services for
  average of 1.5M in capital projects per annum.
• 19 Staff, based at Nathan and Southport campuses.
• Breakdown is 8 data, 7 voice, 3 projectand me.

Information Services
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GU WAN - 2005

• Fibre primary and microwave backup links to all
  campuses (except Logan)
• Dual Fibre links to the Internet
• Multiple 1Gbs links NA-GC

Information Services
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GU WAN - 2006

• Fibre primary links to all campuses
• Fibre backup links for most campuses
• Microwave backup for Southbank
• Dual Fibre links to the Internet
• Multiple 1Gbs links NA-GC, NA-LG

Information Services
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Internet Access

• Migrated from 34Mbs microwave to Fibre
• Link now 100Mbs sustained 200Mbs burst,
• Improved network defenses
• Unified Threat management appliances Border
  firewall
• Remote Access protection

Information Services
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Internet Access Activities/Milestones

• New Charging regime applied
• On net and research Free
• Commodity remains at 22.50 per GB

Information Services
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Campus LAN

• BNUP Program close (2002 - 2004)
• Over 100 distribution layer switches deployed
• Over 600 access layer switches deployed
• Over 1M in upgraded cabling.

Information Services
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Campus LAN

• Three tier model
• Cat6500 core, Cat3550/3750 distribution, Cat2950
  access layer (2 Gbs, 1 Gbs, 100 Mbs)
• Redundant core and distribution
• Redundant uplinks
• 24 port access layer to minimise impact of failure

Information Services
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Campus LAN Wireless_at_Griffith

• Around 430 APs now deployed.

Information Services
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Remote Access

• Maintain staff and student modem banks for now
• Staff and postgrad access to modems is free
• VPN infrastructure expanded in late 2004

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Voice Communications - Switching

• Rolling plan of upgrade/replacement of
  homogeneous PBX infrastructure continues
• Average age of PBX reduced from 9 years to 2.
• PBX are hybrid TDM/IP
• Leverage existing investment in TDM handsets and
  services while supporting IP

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Voice Communications

• ACD and Voicemail systems both less than 2 years
  old.
• Mobile contract about to be signed.
• Terrestrial contract due.

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Voice and Data Communications - 2006

• Whats planned

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2006 Layer 1

• Look to replace all remaining CAT5
• Audit fibre plant
• Planned migration of campus from star to ring
  topology

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2006 WAN

• Major reorganisation of main data room
• Logan fibre link
• Nextgen fibre link
• Virtual server campus

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2006 LAN

• Upgrade of core to support 10Gbs
• Upgrade of select distribution layer to 10Gbs
• Gb to the desktop proof of concept
• Change of wireless LAN topology
• Full QoS schema rollout

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2006 Voice

• Continued upgrade/replace of PBX (Southbank, NPD)
• Setup PBX peer to peer network
• Trial of softphones
• Trial of 802.11 and/or quad band mobiles

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2006 Other stuff

• 802.1x
• Campus IPS RFI
• Insource to grow staff base
• Additional services Residences, Eduroam?
• Discontinue modems
• Continue migration of BMS to IP