David Lindstedt lindstedt'1osu'edu

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Enterprise Continuity Management Program Program
Overview to the BCP Advisory Board 01/15/09
David Lindstedt (lindstedt.1_at_osu.edu)
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Agenda

• Continuity Plan Status and Objectives
• 2008
• 2009
• Beyond
• LDRPS 10 Migration
• Annual Reflections
• BCP Federation
• Questions?

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Continuity Plan Status and Objectives
2008 FEMA-Led University-Wide Tabletop Exercise
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New ECMP Team Member!

• Matt Baldwin, CBPC
• Over six years BCP experience with Nationwide and
  Chase
• Wealth of expertise with business continuity, IT
  DR, and strategic direction

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OSU Plans in LDRPS (194 new in 2008)
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Active Work Group Status
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4-Year Non-Academic Rollout Schedule
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Partnerships and Collaboration

• Planning Partners
• BF Gabrielle Reissland
• County Extension Offices (88) Aletha Reshan
• OAA TBD (Q1 09?)
• Business Resilience Group (BRG)
• Emergency and preparedness reps from across the
  university and medical center
• Shared resources, information, expertise, and
  lessons learned
• Enterprise-wide coordination
• (2009 Virtual EOC software customization and
  administration)

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Flow of Incident Response
Emergency Response (Fire Dept., Public Safety,
EHS, Others)
University Emergency Operations Center (EOC) if
needed (University Leadership)
ACTION ( Owner)
Evacuation / Shelter-in-Place (All Affected)
Business Continuity (Individual Units /
Departments)
Time
Comprehensive Emergency Management Plan
(Emergency Management Coordinator)
Continuity Plans (Individual Units / Departments)
Federal, State, Local, and OSU Guidelines
Building Emergency Action Plan formerly EOEP
(EHS)
Guiding Document
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LDRPS 10 Migration
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L10 Conversion and Upgrade

• Requirement Migrate from the LDRPS 9.1 platform
  to the redesigned 10 platform by December 2008
• 954 plans and 849 users from 10 universities
  successfully migrated
• Go Live 07/21/08
• On time and on budget!!

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Advantages of New L10 System

• New look and feel (takes old users some getting
  used to)
• Tighter navigation
• 100 customized plan navigator steps
• Spell check!!
• Better enterprise-level reporting capabilities

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New Dependency Mapping Capabilities(will take
time to build, implement, and report)
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OSU L10 User Support Web Site and Training Videos
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Annual Reflections
2008 OHR Cross-Departmental Integrated Tabletop
Exercise
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Vision

• The ECM Program will
• Serve as industry experts
• Collaborate with all
  university resilience entities
• Partner with all areas to
• Complete an SEM and BCP plan
• Review and update the plans every six months
• Exercise all plans annually
• Provide leadership in the Central Ohio community

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Our Efforts are Having a Positive Effect!

• Anecdotal Evidence
• Tunnel fire
• Those who had plans
• and those who did not.
• Wind storm

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What Weve Done Well

• Flexible schedules and nimble response
• Templates, cheat sheets, and quick start guides
• Train-the-trainer (and early adopter)
• Leader in Higher Ed
• Publications and presentations
• Many accomplishments (see handout)

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Concerns for 2009

• Participation (170 cancelled workgroup sessions
  in 2007 and 2008)
• Bringing completed areas back for six-month
  updates and annual exercises
• Bringing on the Schools and academic areas
• Synthesizing and prioritizing processes and
  functions across silos

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Recommendations from the BCP Steering Committee
to CIO Starkoff

• Charge a member (existing or new) of the
  University Emergency Operations Center (EOC) to
  address continuity management concerns
• Encourage OSU Senior Leadership to strengthen
  and promote the universitys commitment to
  continuity planning
• Encourage Vice Presidents review and involvement
• Establish the Enterprise Continuity Management
  program as an OSU Office
• Hire a 4th FTE for the Enterprise Continuity
  Management program
• Encourage Board of Trustees members to inquire
  about continuity plans
• Coordinate with the OSUMC

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BCP Federation
2008 Student Health Center Tabletop Exercise
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Reminder of Objectives

• Share costs (determined by percent of
  institutions total operating budget)
• LDRPS software annual license
• LDRPS administration (mostly OSU ECM Program
  staff)
• Share best practices
• Quarterly conferences
• Annual summits
• Note Renegotiation of MOU July, 2009

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BCP Federation

• Program underway
• CSU
• MU (dropping out of BCP Fed)
• OU
• WSU
• Program starting
• UA
• Program pending
• NEOUCOM
• UT
• YSU
• Shawnee State University
• Ohio Board of Regents

• OSU continues to provide support for all
  institutions
• Regular SOR data imports (employees, vendors,
  etc.)
• Customizations
• LDRPS v10 expertise
• General leadership
• Top issues
• Funding
• July 09 renewal of MOU

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Questions and Discussion
2008 RecSports Tabletop Exercise