PINFlex Program Update

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PIN/Flex Program Update

• QI Showcase
• Fairmont Hot Springs
• April 13, 2007

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AHRQTransforming Healthcare Through Information
Technology Project

• Two-year project (Sept 2004 Dec 2006)
• Baseline assessment of CAH medication system
  processes led to a pilot project
• Pilot focus test the impact of a web-based
  reporting system on the number and types of
  adverse drug events reported

3
AHRQ ProjectConclusions

• Web-based system appeared to reduce voluntary ADE
  reporting
• Financial, technical and human barriers to IT
  implementation in CAHs identified
• Quality of reporting ADE impact on patients
  improved, IT non-IT sites
• Full report at www.mtpin.org

4
PIN SatisfactionSurvey

• Distributed once a quarter
• CEOs, QICs, DoNs, Med Staff
• Overall satisfaction
• Website satisfaction
• Will you use PIN services again
• Would recommend PIN to others

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PIN SatisfactionSurvey
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PIN SatisfactionSurvey - QIC comments

• Very helpful as a resource for questions
• Meetings and conferences very effective in
  developing strong, friendly working relationships
  amongst the CAHs
• Having DONs QICs meet together is most
  beneficial

7
PIN SatisfactionSurvey - QIC comments

• CI studies very beneficial however, as a group,
  it would be better if we werent just improving
  forms but getting to the real meat of the issues
  and educating staff so that care is improved
• PIN has been a guiding source for our QI efforts
  this is a critical service to us

8
ClS Panel

• Panel composition 3 new members
• 3 Family Practice
• 1 General Surgeon
• 1 Orthopedic Surgeon
• 1 ER physician
• 1 Physician Assistant (in solo practice)
• 1 Nurse Practitioner
• Recruiting an Internal Medicine provider

9
CIS Enhancements

• Electronic data submission option
• NEW CIS Development Committee recruiting
  volunteers

10
Champions for QualityContinuing the Journey to
Excellence

• July 27-29 Helena
• Keynotes
• Brent James, MD
• Marcia Brand, PhD
• Jack Silversin, DMD, DrPH
• Funding to support one provider
• Incentive for sending CAH teams

11
CAH Site Visits

• Onsite visits by PIN staff
• Identify quality management program needs
• 20 completed 25 to go!

12
Coordinator Resources

• ASQ 101
• Basic Skills WebEx series
• Regional QIC/DoN meetings Oct.
• Annual QI Showcase
• PIN List Serve discussions
• Quarterly PIN Newsletter facility spotlights

13
Quality Education Committee

• Update quality management tool box on the
  PIN website
• Recommend new PI education, projects and tools
• Assess department-specific quality education
  needs
• Advise PIN staff on priorities for an interactive
  website

14
Quality Education Committee

• Barb Dumont Denise Donohue Judy
  McWilliams Maria Koslosky Kitty Strowbridge
  Kathy Wilcox
• Recruiting additional members Peer Groups 3 4

15
Balanced ScorecardProject, Phase II

• Consultant Tami Lichtenberg
• Rural Health Resource Center, MN
• Build in-state capacity
• Team approach Tami Kathy W
• Northeast MT Health Services
• Pondera Medical Center
• Prairie Community Health Center

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Benchmarking Programs

• PIN Benchmarking
• New metrics and data collection tools (use
  correct one!)
• 100 participation last 2 quarters
• THANK YOU!!
• 1st quarter data due May 15th
• Multi-state Benchmarking
• Moved from QHi to in-house collaboration with MHA
  DataBank

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Now a few non-PIN activities
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Coding Billing Workshops

• Step 1 basic coding training for
  non-credentialed providers
• Sponsor CAH coding roundtables and ICD-10
  training at MHIMA conference
• Coding/Billing Overlap videoconference 5/8
• 3-part Billing Office training 5/24, 5/31 6/7
• More to follow

19
Community Health Services Development

• Contract MT Office of Rural Health
• Technical assistance to develop a community
  health plan to stabilize local health care
  delivery systems
• Four to six month process
• Six sites Philipsburg, Plains, Hardin, Conrad,
  Forsyth Terry

20
MEDLearn Patient Simulator Training

• MHREF partnership with MHN
• Facilities schedule classes between now and
  September
• 12-18 hospital or pre-hospital staff per class
• 750/day plus faculty travel
• MHREF provides scholarships worth 650/day to
  offset cost

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QUESTIONS?
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AND NOW.. QUALITY EDUCATION COMMITTEE POLLING