Network *-intermediation

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Network-intermediation

• Lorcan Dempsey
• Montana State University Libraries
• Symposium
• 29 September 2006

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Overview
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Overview
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Insanity is doing more of what you are already
doing and expecting a different result. Newt
Gingrich quoting Albert Einstein!
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Structural changes in new environment
require
rethinking how we do things.
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The web came
Regardless of these advances, many library
websites continue to replicate the physical and
functional organization of the traditional
library. Web-based access to services has
evolved as a thin veneer over library technical
infrastructures that were designed to support
traditional library services. As such, library
websites are typically organized around library
functions (interlibrary loan, circulation,
reference) or existing information stores (the
card catalog, print indexes).
Krisellen Maloney
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The web came inside

• Then
• We can no longer expect people to come into the
  library.
• Now
• We can no longer expect people to come to the
  library website.

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The web is inside?

• netWorkflow
• A web multiple paths and interfaces
• Disclosure vs discovery
• Supporting research and learning asset management
  and processes
• Moving to the network level

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Networkflow
Libraries serve research, learning and
teaching. The focus should be on how the network
is changing research, learning and teaching
practices, and how libraries respond. Not on
internal library operations and
technologies. People used to build their
workflow around the library. Now the library
needs to build its services around peoples
workflow. The world is incorrigibly
plural.
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• Gather create - share

Raymond Yee
URL is currency
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Zotero
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University of Minnesota http//www.lib.umn.edu/abo
ut/mellon/KM20JStor20Presentation.pps
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Netvibes, onfolio, my yahoo, myspace, RSS
aggregator,
Self assembled digital identity
Prefabricated (e.g. CMS)
Database gt website gt workflow
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Multiple paths and interfaces

• No single site is the sole focus of a users
  attention
• The network is the focus of attention.
• The library needs to be in multiple places, in
  the flow.

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Google scholar
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Virginia Tech resolver
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Innovative Uses of Metasearch Rethinking
Metasearch for a Better User Experience David
Lindahl Jeff Suszczynski, U Rochester

• 2 clicks to full-text
• Integrate find articles service with other
  services
• Variety of pathways
• Metasearch appropriate databases from course pages

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At what level?

• pentags

Penn tags
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• Course pages
• Course management system
• Citation managers
• Social bookmarking

• URL
• RSS
• OpenURL
• Remix web services

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Disclosure and discovery

• How do people discover materials of interest?
• Search engines and other web resources
• Bibliographic/citation chaining
• Colleagues.
• DEFF report people turn to library to retrieve
  materials not to find them.
• If discovery is limited at the library, can we
  disclose library resources in the places where
  discovery happens?

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Chris Beckett http//www.scholinfo.com/presentati
ons/2006/8/10/the-new-world-order-in-collection-de
velopment-the-commercial-perspective.html
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Supporting research and learning

• Insitutional assets
• Creation to curation

• Research and learning processes
• What does it mean to support research and
  learning workflows?
• Support for gather, create, share

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OCLC adaptation of Liz Lyon
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• Institutional websites (curricula, course
  calendars, annual reports, )
• Ingest and persistently manage websites of
  interest to courses, etc.
• Materials cited in institutional papers
• Special collections.
• Digital archives of faculty.

• Institutional repository
• Learning materials
• Data curation
• ePrints

A growing archival perspective
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• Provenance
• Evidential integrity
• Citability
• Versions

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Moving to the network level
In the lone houses and very small villages which
are scattered about in so desert a country as
the Highlands of Scotland, every farmer must be
butcher, baker and brewer for his own
family. Adam Smith
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Flat world

• Management
• Focus on where can create distinctive value.
• Move routine and non-distinctive activities into
  shared services.
• Collaborative sourcing.
• Make space for value-creating services.
• Examples
• Managing print collections
• Digital storage
• Preservation
• Repository
• Tagging
• Knowledge bases/ERM

• User
• Unify discovery
• Larger pools
• Project into workflows
• Reduce transaction costs
• Find it get it

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URL is the currency of the web
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The long tail
Systemwide efficiences

• Aggregation of supply
• Unified discovery
• Low transaction costs
• Aggregation of demand

Impact?
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• Unified discovery
• Metasearch?
• Disclose to other environments
• Reduced transaction costs
• Integrate discovery to delivery
• Resolution

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The web is inside?

• netWorkflow
• A web multiple paths and interfaces
• Disclosure vs discovery
• Supporting research and learning asset management
  and processes
• Moving to the network level