VA Desert Pacific FCU Online Bill Payment

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VA Desert Pacific FCUOnline Bill Payment
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What is Bill Payment?

• A convenient way to pay all of your bills in one
  place!
• A quick way to schedule payments set it and
  forget it!
• A great way to save money on stamps and
  envelopes!

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Frequently Asked Questions

• Is it safe?
• Is it expensive?
• What if a payment is delayed?
• How far in advance do I need to schedule
  payments?
• Is there anyone I cant pay?
• What do I need to get started?

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Is It Safe?

• Online bill payment uses 128-bit encryption
• Your browser must be compatible with 128-bit
  encryption
• You will be automatically logged off after 6
  minutes of inactivity
• Multi-factor Authentication helps you know that
  you are on VADPFCUs website
• AOL Users Use Internet Explorer or some other
  browser to access Online Bill Payment (as opposed
  to AOLs browser)

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Is It Expensive?

• No! Its FREE!
• Plus, you save on stamps, envelopes, check
  printing costs, and time
• If you pay just 15 bills per month, you will save
  more than 7 per month

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What If a Payment Is Delayed?

• If you schedule your payment with a sufficient
  number of days for processing, but your payment
  is not posted on time, your late fee and/or
  additional finance charges will be paid
• Note This does not apply if you make a
  scheduling error or if you do not have the funds
  available on the scheduled payment date

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How Far in Advance Do I Need to Schedule Payments?

• 2 days for electronic payments
• 5 days for check payments
• The system will tell you how many days are
  required to pay a payee
• Expedited (same-day) payments are available to
  select payees for a fee

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Is There Anyone I Cant Pay?

• Tax Entities
• Collection Agencies
• Court-Ordered Support Payments
• Driving or Parking Citations
• Payees Outside the U.S.

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How do I use Online Bill Payment?

• Add Payees
• Future Payments
• Recurring Payments
• Expedited Payments
• Reviewing Activity

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How do I use Online Bill Payment?
This screen shot shows how bill payments will
appear on your online banking transaction history.
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What Do I Need to Get Started?

• Checking Account
• Internet Access www.vadpfcu.org
• E-mail Address

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How do I sign up?
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How Do I Get Help?

• For enrollment assistance, contact a VA Desert
  Pacific FCU Member Service Representative at
  [phone]
• For 24/7 assistance with Bill Payment after
  enrollment, call [phone]

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Sign-in to Online Bill Payment
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Sign-in to Online Bill Payment