Transaction processing sytems TPS

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?????????????????????????????

• Transaction processing sytems (TPS)
• Management information systems (MIS)
• Decision support systems (DSS)
• Executive Information systems (EIS)
• Expert systems and Knowledge-based systems(ES)
• Office information systems

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Senior Management -------------------------Middl
e Management -------------------------------------
- Operational Management -------------------------
---------------------------------- Productional ,
Clerical , Nonmanagement Employee

• ????????? ?????? External ????????????
• ????????????? , ?????? Internal ,?????????????

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Transaction processing sytems (TPS)

• ?????????? Manual Process ???? Computer Based
  Process
• ??????????? ???????????????????????( Day to day
  Operation)
• ?????????????????????????????????? ???
  ???????????????????????
• Record Keeping , File-oriented systems
  ??????????????????????????????
• Data Capture -gt TP -gt File Maintainence (Update
  Master File)-gt Reporting
• ????????????????? operational level
• ??????????? Batch Processing ??? Online
  Processing
• Example Ticket reservations systems ,
  Check-processing systems

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Management information systems (MIS)

• ??????????????????????????????????? ???????? ???
  ?????????????????????????????(Management)?????????
  ?????? ?????????
• ????????? (Planning)
• ????????? ( Organizing)
• ????? , ??????????? (Leading)
• ????????? (Controlling)
• ??????????????????? / ???????? ?????????????????
  ????????????????? ????????????????????????????????
  ?? . ????????????????? ? ???????????

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Management information systems (MIS) contd

• ???????????????????????????????????? ? ?????
  ??????????????? ?????????????????????????????
  ??????????????????
• ????????????????????????? Managerial Level
• ???????? Marketing Information Systems
• ?????????????????? ??? sales information ,
  Product Management Information , Marketting
  Intelligence.
• ??????????????????????????????????? ???????
  ???????????????? ???????????????????
  ?????????????? ??? ???? , ???????????????????????
  ?? , ?????????????????????????? ???

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Decision support systems (DSS)

• ??????????????????????? ?????????????????????????
  ???????? ?????????????????????????? ????
  ????????????????????????
• ??????????????????????????????????????????????????
  ????????????
• ???????? Interactive ??? ?????????????????
  What-if analysis
• Model-Base Analysis ?????????????????
• ???????????? Risk Analysis Modeling ,
• Group Decision Support Systems (GDSS)
• ????????????????????????? (decision maker ) ????
  ? ??

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Executive Information systems (EIS)

• ??????????????????????????????????????????????????
  ????????????
• ??????/?????????????? ESS ????????????????? ,
  ???????????? ??? ?????????????????????????????????
  ???? (long range)
• ??????????????????????????????????? ???? ??
  browse capability , ??????????????

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Expert systems (ES)

• ?????????Knowledge-based systems
• ??????????????????????????? ??????????????????????
  ??????????????? ?????????????????
• ????????????????? AI (Artificial Intelligence)
• ?????????????????????????????????????
• ??????????????????????????????????????????? ?
  ????????? ? ??????????

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Office Automation Systems

• ???????????? ?????????????????????????????????????
  ??????????????????????????????? ?????????????????
• ??????????????????? ? ?????? Word Processing ,
  Electronic Spreadsheet , Database Software ,
  Image Processing , Conferencing System