Air Handling Products

1
Air Handling Products

• Magic Aire
• Air Handling Products
• 2009

2
Company Overview

• Location Wichita Falls, Texas
• Square Feet
• Manufacturing 134,900
• Storage 67,600
• Offices 22,000
• 224,500
• Employees
• Salary 38
• Hourly 110
• Corporate History of United Electric
• - 1932 Founded
• - 1987 Financial Buyer
• - 1998 Acquired by ICP
• - 1999 ICP Acquired by Carrier

3
Commercial Product Overview
DH Series
BV Series
FF Series
CE Series
HB Series
Modular BM Series
CH Series
BR Series
DV Series
4
Product Overview

• FF Series Console Fan Coil
• 200 - 1,200 CFM
• FF Flat or FS Sloped Top FH Concealed
• 2 4 Pipe CW/HW
• Electric Heat (2007)
• 4 - Row Coil
• SS Drain Pan
• 3 - Speed PSC Motors
• OA Damper

FF Series
5
Product Overview

• New version for Fall, 2009
• Lower cost
• Factory Stock

• CH Series Hideaway Fan Coil
• 300 1,200 CFM
• 2 4 Pipe CW, DX HW
• 3- 5 Row CW Coil
• 3- 4 Row DX (R-22 R-410A)
• 1- 4 Row HW Coil
• Electric Heat
• 3- Speed PSC Motors
• High Static Option
• SS Drain Pan Option
• OA Damper

CH Series
6
Product Overview

• New version for Fall, 2009
• Lower cost
• Factory Stock

• CE Series Ceiling Exposed Fan Coil
• 300 1,200 CFM
• 2 4 Pipe CW/HW (No DX)
• Electric Heat
• Max 5 - Row CW Coil
• 3 - Speed PSC Motors
• SS Drain Pan Option
• OA Damper

CE Series
7
Product Overview
DUW / DUX Series

• Vertical Horizontal DX Fan Coil
• 1.5 to 5 Tons
• 600 - 2,000 CFM
• 2 or 4 Pipe CW/ HW
• 3- 4 Row CW
• 4- Row DX HP (R-22 R-410A)
• Factory Installed TXVs
• 2- 4 Row HW Coil
• Plug- In Electric Heat to 20- KW
• 3- Speed PSC Motors

8
Product Overview
Vertical Horizontal DX Fan Coil Units - 1.5 to
5 Tons
Hot Water Coil with Pump Boiler Interface
Control- Factory Mounted and Wired
9
Product Overview
Chilled Water / DX Vertical Horizontal
Evaporator Coils
Direct expansion coils 2 to 15 tons
10
Product Overview
DH- Series

• DH Series (Direct Drive)
• 1- 2.5 Tons
• Bottom Access
• 3- Speed PSC Motor
• 2 4 Pipe CW/ HW
• Electric Discharge Heater (Field Mounted
  Wired)
• 4- Row Coil CW/ DX
• 2- Row HW Coil

11
Product Overview
DV- Series

• DV Series (Direct Drive)
• 1- 2.5 Tons
• Front Access
• 3- Speed PSC Motor
• 2 4 Pipe CW/ HW
• Electric Discharge Heater (Field Mounted
  Wired)
• 4- Row Coil CW/ DX
• 2- Row HW Coil Optional

12
Product Overview
BV-Series Belt Drive

• 800-4000 CFM (2 - 10 Tons )
• 2 4 Pipe CW/HW/Steam
• External Electric Heat (field
  installed)
• 4 - Row CW, 3 - Row DX
• Optional Double Wall Construction
• Optional Discharge and RA Plenums
• Optional SS Drain on 7-1/2 10- Ton Units

13
BV-Series

• New Features
• 7-1/2 10- Ton Double Wall Construction
• Factory Furnished Wired Motor Start / Stop
  stations (MSS) for SPE
• R-410A or R-22 DX

14
Design Special Examples
Factory mounted plenums with grilles

• SS drainpans
• SS coil casings
• foil-face insulation

• Direct-drive variable speed motor
• Slide-out motor/blower assembly
• starter/disconnect
• hinged access panels
• MERV 13 Filters

15
Product Overview
BM- Series Modular

• 800 - 8000 CFM (2-20 tons)
• 2- Piece AHU w/ Separate Blower Coil Sect.
• Multiple Inlet Discharge Arr.
• 2 4 Pipe CW- HW- Steam
• External Electric Heat (Field Installed)
  
• 4 6- Row CW
• 2, 4, 6- Row HW Coil
• Max Rows 8
• Opt SS Drain Pan (Std 2-3 Ton)
• Optional 1 Closed Cell Insul.

16
Product Overview
Blower Coil Arrangements
Optional fan discharge arrangements are
achieved by field repositioning of access panels
17
Product Overview
HB Series 400 8,000 CFM
18
HB-Series - Horizontal

• Full Range of Coil Options
• Up to 8- Rows CW Cooling (2- Coils in Series)
• 3, 4 6- Rows DX (R-22 R410A)
• 3, 4 6- Rows DX Heat Pump (R-22 R-410A)
• R-410A Heat Pump ready, R-22 requires accessory
• 2- 4 Rows HW Heating (Preheat, Reheat, or Both)
• 1- Rows Steam (Std. High Cap.)
• Max Rows 10
• Field reversible coil connections CW/HW
• Tuffskin, closed-cell foam, or double-wall
  insulation
• Double-sloped stainless steel or plastic drainpan
• Factory-mounted electric heat, single-point
  connect

19
HB-Series - Horizontal

• Optional Accessories
• 2- 6 Row Hot Water Heating Coil
• Mixing Boxes with controls
• Face Bypass Damper Section
• Four-Way Deflection Discharge Grille Plenum
• Return Air Grille
• 2" Pleated Filters (MERV-7)
• Motor Start Station
• Inverter Duty Rated Motors (coming in 2009)

20
HB Flexible Control Options
Best Value

• Motor Start Station (MSS)
• Transformer
• Terminal Strip
• Contactor / Starter / Relay
• Non-fused Disconnect

No Controls Motor factory-wired to junction box
21
HB Flexible Control Options
Electric Heat

• Open Wire Heating Elements Factory Mounted on Fan
  Discharge
• MSS Option included
• Contactor/Starter/Relay
• Transformer
• Non-fused Disconnect

Factory Wired- Single Point Power Connection

22
Product Overview
BR- Series Rooftop 2 to 20 Tons
23
BR Rooftop AHU

• Full Range of Coil Options
• 4 6 Rows CW Cooling
• 3, 4 6- Rows DX cooling (R-22 R410A)
• 2- 4 Rows HW Heating (Preheat, Reheat, or Both)
• 1- Row Steam (Std. High Cap.)
• Max Rows 8
• Dedicated right-hand connections
• Internal pipe chase
• Tuffskin, closed-cell foam, or double-wall
  insulation
• Standard 2 double-wall top
• Double-sloped galvanized or SS drainpan
• Field convertible discharge (single-wall only)

24
BR Rooftop AHU

• Optional Accessories
• Economizers Motorized or Manual
• Special option for inexpensive manual-slide
• Roof Curbs
• Shipped flat knock-down
• Standard 14, special heights available
• 2 Pleated filters
• Inverter Duty Rated Motors (coming in 2009)

25
BR Standard Features
Internally isolated motor/blower assembly (Down
flow only)
26
New Products for 2009

• Standard electric heat offering for vertical
  (BV) and Modular (BM) air handlers
• Valve packages
• 100 Outdoor Air AHU configurations
• Low cost horizontal fan coil
• Hide-away or cabinet
• Factory Stock
• Inverter-duty Rated Motors

27

• Magic Aire
• Air Handling Products

Quality/OperationsImprovements
28
Understanding Cost of Poor Quality
World-class factories look beyond the tip of the
iceberg
Warranty
Scrap
Rework
Escapes
Repair
Extra Inspection
Visible
2-3 of Sales
Lost Sales
Engineering Changes
Hidden
Lost Credibility
Recurring
?
Service Bulletins
Non-Visible
Lost Customer Loyalty
Recurring
Late Delivery Charges
5-8 of Sales
Engineering Notices
Extra Setups
Excess Inventory
Long Cycle Times
Supplier Quality
Expediting Costs
Non-Contractual Warranty
29
Upgraded Assembly Line AModel DH and small HB
30
Upgraded Assembly Line VModel DU/BV
31
Laser-alignment of Blower Belts
32
VQC Visual Quality Checks
33
Improved Packaging
New
DH Fan Coil
Old
34
Improved Packaging
HB Air Handler
35
Improved Packaging
VX/VW Coil
After 8 foot drop no damage to coil
36
Improved Packaging
Packaging Work Instructions
37
Improved Packaging
ISTA Testing Certification
38
Customer Service Improvements

• Magic Aire
• Air Handling Products

The Roadrunner is Back!
39
Customer ServiceImprovements

• Quick Ship Program 5-day and 2-day
• Flat-rate Freight
• Weekly Lead Time Bulletin
• Factory On-time Delivery Focus 99.6 OTD in
  2008
• Order Status Communications
• Auto-messaging - Email/Fax (Fall 2006)
• Auto Phone System (July 2007)
• On-line Order Status coming in 2009
• Order Prevention Device Elimination Teams
• No-partial-order requests strictly enforced

40
Quick-Ship Program
Virtually every configuration of 400 - 8,000 CFM
air handlers and 200-1200 CFM fan coils, plus
replacement coils
41
Quick-Ship Program
All available configurations clearly identified
42
Flat-rate Freight Program
43
Lead Time Bulletin

• Updated Weekly
• Emailed/faxed to distributor
• Standard/Special
• Auto Email/Fax
• Includes Order Entry

44
On Time Delivery

• New Operation Management Aug-07
• Emphasizing Dependability vs. Promise Dates
• Measured vs. Original Order Acknowledgment
• Additional Benefits
• Builds factory culture of accountability
• Drives other operations improvements
• (efficiency, waste reduction, etc.)

• Historical 60
• Aug 07 88
• Sept 07 97
• Oct 07 97
• Nov 07 99.7
• Dec 07 99.5
• 2008 FY 99.6
• YTD Apr-09 99.7

45
Order Status Messaging Auto-Email/Fax

• Order Receipt Confirmation
• Same-day response
• References customer P.O. Number
• Order Acknowledgement
• 1-2 days typical response
• Detailed Sales Order with Expected Ship Date
• Shipment Confirmation
• List of items shipped
• Shipper and Tracking Number
• Invoices sent to separate email address

46
Order Status Messaging Auto-Email/Fax

• Weekly Lead Time Bulletin and Order Status
  messages can be automatically faxed or emailed to
  the distributor
• Each Ship-to Account number can have its own
  list of recipients
• Sign up today, and receive the Weekly Lead Time
  Bulletin and Order Status messages automatically

47
Order Receipt
Confirmation

• From GP CAR Sales, WichitaFalls CAR
• Sent Monday, November 20, 2006 415 PM
• To customer email address
• Subject Receipt of Your Purchase Order 29263
• Dear Sir or Madam,
• Your Purchase Order 29263 has been received
  and is currently being processed. When processing
  is complete, you will receive an acknowledgement
  letter containing a copy of the sales order. This
  order is subject to credit approval and the
  attached terms and conditions of sale.

48
Order Acknowledgment

• From GP CAR Sales, WichitaFalls CAR
• Sent Monday, November 20, 2006 433 PM
• To Customer Email Address
• Subject Your Purchase Order 16249-120
• Dear Sir or Madam,
• Sales Order 1128101 has been entered based
  on your Purchase Order 16249-120. Please see
  order for shipment details. Also, please review
  the order for completeness and correctness. This
  order is subject to the attached terms and
  conditions of sale.
• Attached Magic Aire Sales Order Acknowledgement
• Terms and Conditions

49
Shipment Confirmation

• From GP CAR Sales, Wichita Falls CAR Sent
  Monday, March 12, 2007 338 PMTo Customer Email
  AddressSubject Magic Aire Update on Your PO
  TO524816

50
Replacement Parts Guide
51
New MagicSelection Software

• 2008 Upgrade
• New nomenclature
• DX (R-22 R-410A) performance rating
• Motor/drive selections
• Submittals
• Complete pricing
• Most accessories
• 2009 Upgrades
• Mar-09 Accessories, Weights and Schedule Format
• Year-end broader coil performance

52
New Magic 4.0
53
New Magic 4.0
54
Summary

• Quality 1-20 ton air handlers, fan coils, and
  replacement coils
• 3-4 week standard lead time
• 5-day Quick Ship Program
• Factory quality and productivity improvements
• Excellent New Magic 4.0.6 Software
• Dependable, On-time Shipping
• New management committed to customer service
• Strong local support