Leading into the Markets

1
Leading into the Markets

• Leveraging Information Technology for Growth

2
Overview

• Growth Challenges
• Growth Strategies
• Insight with Information
• Information System Challenges
• The Blue Chalk Strategy
• Elements of a Solution
• Implementation is Key
• Guiding Framework
• What Team Can Do?

3
Growth Challenges

• People with Expertise
• Process Orientation
• For removing person dependency
• Unified View
• For Managing the whole rather than parts
• Market Vs. Company
• Benchmarks and Gaps
• Management Needs
• Process Automation
• KPI based Management
• Need based Detailed Analytics
• Actionable Insights Pieces of Information of
  relevance every moment

4
Growth Strategies

• Linear Growth
• Expanding Market Share for Existing Products
• Expanding Geographically
• Adding Related New Products
• Diversification
• Non-Linear Growth
• Acquisitions
• Mergers
• Entry Strategy
• New Markets

5
Insight with Information The Most Important
Ingredient

• Insight is needed. Not Just Information
• Information Not Just Core processes. Every
  process including the White Space
• Information is the Key Enabler
• Clear Needs for Growth
• Process Automation
• Unified Data
• KPI based Management
• Need based Detailed Analytics

Enterprise
CRM
ERP
HR
SCM
White Space Applications
6
Information System Challenges

• Existing Systems
• Legacy/ERP/Point Solutions
• Focus on Transactions / Accuracy / Process
  Automation
• Only Core Processes
• Challenges
• Unification of Data and Processes
• Tightly Integrated Process Management
• Unified User Management
• Unified Reporting, Analytics
• Enabling Insight using Information
• Problems
• High Cost Per Report
• Speed and Cost of Process Automation

7
Information System Solutions

• Unification Solutions
• White Space Applications To capture non-core
  process data as well
• Data Integration Unified Data Models
• Insight Solutions
• Reduce reports and provide DAR
• Dashboards for CURRENT POSITION Insight
• Analytics for WHERE IS THE GAP Insight
• Reports for WHO, WHAT and WHEN Insight
• Actionable Reports for High performance
• Need specific Actionable Info delivered
  automatically SMS, Mails
• Automatic Escalation on No Action
• Trigger Recommending Pro-Active Measures

8
The Blue Chalk Strategy

• Existing systems are working
• Existing systems need not be replaced always
• Stitching together is the need
• Custom Tailoring using Design and Stitching
  Principles
• Business Management needs to be met
• Any chosen component should only require limited
  Stitching and not Fabric Manufacturing

9
Solution Elements

• Code Less Solutions
• Time Taken reduces
• Lesser Semantic Gap
• Definition Coding should not be separated
• More Associative Support for Human Brain to
  create new synapses
• Data Relationships and Ideas
• Discovery of New rather than Validation of Old
  Knowledge
• Dashboards and Scorecards
• Actionable Nuggets reflecting KPIs derived out of
  Analytics

10
Guiding Framework- Synchronized Personalized
Enterprise
Rudder
Propeller
Personalized KM Learning Platform
Unification of Data from Multiple Systems (ETL
and Common Data Model)
White Space Applications
11
What Team can do?

• Understand the Top Management Needs
• Understand existing systems and processes
• Co-Creating the Process and Insight System
  Specifications
• Deployment of QlikView for Insights
• Deployment of DimensioN for Process Capture with
  Work Flow
• Implementation and Maintenance
• Run Your Business Intelligence HelpDesk

12
Some Sample Customers

• Linear Growth
• Expanding Market Share for Existing
  Products Bajaj Capital
• Expanding Geographically Religare, Dr.Lals
• Adding Related New Products Ritu Kumar, Canon
• Diversification
• New Market Entry Fullerton India Credit
• Non-Linear Growth
• Merger Acquisition Reliance Life