TMI Shaping The Future of Business

1
TMIShaping The Future of Business
2
TMIShaping The Future of Business

• Traditional Uses of Consultants
• Productivity
• Fill voids in skill sets
• Technical problems (e.g. Y2K)
• Employee cutbacks
• Post merger consolidations

3
TMIShaping The Future of Business

• CEO Laments Not Being Addressed
• My Employees
• Have no sense of urgency
• Pay lip service to quality
• Cannot articulate corporate goals
• Inefficient, work hard not smart
• Day-to-day activities are not in alignment with
  corporate objectives
• Have no sense of ownership i.e. never ask the
  question if this were my company

4
TMIShaping The Future of Business

• Results
• Loss of customers
• High operating expenses
• Low employee morale with good employees leaving
• An organization which if it succeeds
• at all does so at some peril re its long
• term future.

5
TMIShaping The Future of Business

• Operating Impact
• Culture affects bottom line
• Culture sends a message to customers
• Culture can be changed
• To save a company
• To transform a company to a leadership position

6
TMIShaping The Future of Business
7
TMIShaping The Future of Business

• Creating A Best In Class Company Starts At The
  Top
• Phase I
• Selected attendance at senior staff offsite
• Agenda Day One
• Where do we want to be
• Where are we
• Are we in agreement
• Agenda Day Two
• Are we progressing toward the goals at an
  acceptable cost and at an acceptable rate
• Are the goals achievable

8
TMIShaping The Future of Business

• Phase II Interim report summarizing
  agreements/next steps
• Phase III communications program
• Phase IV prioritization/ reengineering of
  activities
• Phase V implementation/monitoring/reinforcement
  (employee incentive program)
• Phase VI measurement to original objectives
  adjust where necessary

9
TMI Shaping The Future ofBusiness

• Employee Incentive Program
• A Critical Component
• Establish corporate goals and weights
• Establish minimum corporate and individual
  Performance thresholds
• Set payout levels
• Report quarterly
• Payout with a splash
• Employees understand that their success is tied
• directly to the companys success

10
TMIShaping The Future ofBusiness

• The Business Impact of Right to Left
• Planning and Strategy
• Establishes a corporate finish-line
• Provides a template for alignment
• Increases productivity
• Eliminates non-directional activities
• Provides a platform for the future
• Transforms employees into owners

11
TMIShaping The Future of Business

• TMI Role
• Lead engagement
• Single point of accountability dedicated
  project manager
• Multi-disciplinary team which sees project
  through to the point where the company is able to
  take over (or to the end)

12
TMIShaping The Future of Business

• If your goal is to have your company reach its
  full potential,
• can you afford not to implement this innovative
  improvement process?