Chapter 1: Managing in Turbulent Times

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Chapter 1 Managing in Turbulent Times
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Definition of Management

• The attainment of organizational goals in an
  effective and efficient manner through
• Four functions of management
• Planning
• Organizing
• Leading
• Controlling

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Functions of Management
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Daily Functions of the Managerial Process

• Personal Activities
• Planning Time
• Putting out fires
• Delegating
• Checking E-Mail
• Interpersonal
• Relationship w/ boss
• Relationship w/ subordinates
• Administrative
• Paperwork
• Budget
• Policies/Procedures

New managers are often surprised at how much time
is spent doing administrative duties. Has this
been your personal experience?
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Planning Function

• Definition
• Define goals for future organizational
  performance
• Decide tasks and use of resources needed

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Organizing Function

• Definition
• Reflects how organization tries to accomplish
  plan
• Involves assignment of
• tasks into departments
• authority and allocation of resources across
  organization

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Controlling Function

• Involves
• Monitoring employees activities
• Determining whether the organization is on target
  toward its goals
• Making corrections as necessary

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Leading Function

• Definition
• Motivating others to work toward the vision
• People-focused
• Willing to take risks

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Management Skills

• Conceptual Skills
• Human Skills
• Technical Skills