Innovation in Social Care: Fit for Purpose

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National Telecare and Telehealth conference

• Innovation in Social Care Fit for Purpose
• Julie Jones OBE
• Chief Executive, SCIE
• 4 November 2008

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Summary

• Innovation in social care opportunities and
  challenges
• Supporting innovation in service delivery
  SCIEs role
• Innovative ways of disseminating knowledge SCIE
  products

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The challenge

• Increasing demand
• Increasing expectation
• Quality and experience of people who use
  services, is still variable
• No choice but to innovate

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Catching the wave
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Catching the wave

• Focus on innovation in the public sector
• Social care recognised as innovative direct
  payments, assistive technology
• Funding provision for AT total of 160m
  2006-2010
• Putting People First major programme of
  transformational change
• Sign up from 6 government departments, local
  government, NHS, professional leadership of adult
  social care
• Explicit emphasis co-production real change will
  only be achieved through the participation of
  users and carers at every stage.

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Catching the wave
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The challenge

• This suggests that innovation in social care is
  not straightforward
• Low tolerance of failure and of risk taking
• Tendency to see imitation as innovation
• Lack of a shared framework for evaluating
  innovations and of knowledge management systems
  to capture and spread

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SCIEs role

• Social Care Institute for Excellence (SCIE) will
  be expected to promote, identify, and disseminate
  best practice and innovation, acting as a
  catalyst for systemwide transformation.
• Putting People First - A shared vision and
  commitment to the transformation of Adult Social
  Care, December 2007

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Supporting innovation in service delivery

• We are
• Strengthening the evidence-base for change
• Producing practical material that will help
  frontline services translate the policy into the
  reality of better outcomes for people
• Developing a framework to capture innovation and
  good practice

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Key findings

• Existing research supports the greater use of
  assistive technology but further evaluation,
  particularly about older peoples views on under
  use and about local implementation
• Assistive technology devices address issues that
  older people have identified as important to them
• Early access to AT, before potential users have
  adjusted to a changed life situation, may be
  beneficial

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Practical material an ethical framework for
assistive technology

• To provide an ethical context to develop the
  policies and practice of person centred
  technology for all groups of potential users
• SCIE project to develop a code of practice for
  the ethical use of Assistive Technology and
  Telecare in services
• It will be guided by a panel of experts and
  organisations representing specific client
  groups, and relevant service and industry
  perspectives
• It will use a structured process for collecting
  and distilling knowledge to elicit expert opinion
  and translate it into an ethical code of practice

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Demonstrating innovation using ICT to
communicate, challenge and learn

• Multimedia - the right media for the right
  content and audience
• Interactive - challenges peoples thinking and
  practice, allows people to work in their own
  style, at their own pace
• Bringing resources together one click access to
  a range of related resources, saves users time
• Dynamic content the latest data, the most
  recent research

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www.scie.org.uk