A Quality Assurance model

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A Quality Assurance model

• Adinda van Gaalen
• Policy Advisor/ trainer
• 16 September 2009

2
Nuffic

• Netherlands Organization for International
  Cooperation in Higher Education
• Independent non-profit organization based in The
  Hague
• Linking knowledge worldwide.

3
Nuffic student mobility

• Providing information on studying abroad
• Promoting study in The Netherlands (Holland)
• National Agency for Erasmus programme
• Studies and research.

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Quality Assurance of Student ExchangesA
definition

• The planned and systematic processes that
  provide confidence to outside stakeholders that a
  student exchange is effective.

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Key questions

• When is the student exchange effective?
• What brings you to the conclusion that it is
  effective?
• How do you make sure you continu to offer good
  quality student exchanges?

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Assignment

• Answer these three questions (20 min)
• Write the answers on a flip over
• Present the main outcomes of the discussion (2
  min per group)

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PDCA cycle
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QA tools

• Planning tools
• Implementation tools
• Evaluation tools
• Feedback tools

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More information

• EAIE Occassional paper on measuring
  internationalisation
• www.nuffic.nl/mint
• avangaalen_at_nuffic.nl