Success with Novell Teaming

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Success with Novell Teaming
Session Number

• Author Gregg A. Hinchman/Daniel Shelley
• Company Hinchman Consulting/Novell

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Introduction, Outline

• Introduction
• Speakers
• A bit of Business
• Planning
• Features and Modules
• Architecture
• Implementation
• Novell Teaming Administration Live Demo
• Help Desk Team Live Demo
• Summary

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Introduction, Speakers

• Gregg A. Hinchman
• Self-Unemployed Consultant, www.HinchmanConsulting
  .com
• 12 years of GroupWise Experience
• 6 years of Clustering experience
• Author
• Success with Clustering GroupWise 7
  www.TayKratzer.com
• Co-Author
• Success with GroupWise Document Management
• GroupWise Coolsolutions Articles
• GroupWise Advisor Magazine Articles

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Introduction, Speakers

• Daniel Shelley
• Product Manager
• Novell Teaming Conferencing

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Introduction, A bit of Business

• Topic
• We will discuss Novell's new TeamingConferencing
• Format
• Discussion will be led with supporting examples
  given.
• Questions
• Please hold until 'Question Breaks'
• Knowledge
• Advanced GroupWise 7
• Linux
• Related Sessions
• Consultant's Corner GroupWise Redesign
• Consultant's Corner A Trip down Gateway lane

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Planning, Features and Modules

• Team Management
• Address Book
• Team Discussion Forums
• Team Calendar/Tasks
• Document Management
• Workflow
• Polls/Surveys
• Wikis/Blogs/RSS
• Dashboard

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Planning, Features and Modules
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Planning, Architecture

• Teaming Server Requirements
• 32-bit/x86 processor or 64-bit/x86 processor
  running in 32-bit mode
• Java Virtual Machine (JVM) 1.5 or later
• Novell Open Enterprise Server 2.0 (Linux Kernel)
• SUSE Linux Enterprise Server 10 sp1
• RedHat Enterprise Linux 3 or 4
• Windows 2003 Server (Not for Conferencing)
• Sun Solaris 8.0 or 9.0 running on a Sun SPARCB.
  computer (Not for Conferencing)
• Integrated Portal provided with Teaming
• Liferay 4.3 with Tomcat 5.5
• Teaming Database Requirements
• MySQL
• Microsoft SQL Server Database 7, 2000 or 2005
• Oracle 8i, 9i or 10g
• Conferencing Voice Requirements
• Conference Bridge a PCI card
• Supports SIP based VOIP systems
• PBX connections require an add-on module from
  SiteScape

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Planning, Architecture

• Database Planning - Teaming and LifeRay Databases
• Teaming - MySQL 5, SQL Server Windows is ok.
  Primarily Meta-data and descriptive text
• LifeRay Portal
• File System Planning -Several functional Areas
• filerepository -Attachment files stored here
• archivestore -for archives
• cachefilestore -Attachment meta-data such as
  thumbnails, scaled images, text
• lucene -Search Indexes
• rss, temp, definitions -Other areas, system
  configured
• File System Sizing Formula
• of Attachments x Average Attachment Size
  Total Attachment Space
• Total Attachment Space x .04 SQL Data Space
• SQL Data Space x 5 SQL Storage Space

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Planning, Question Break

• Ask'em if you got'em!
• ?

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Implementation, Teaming Administration Live Demo

• Login
• Default Role Definitions
• WorkSpace and Folder Administrator -Assign all
  rights to workspace/folders Administrators,
  except for 'Site Administration'
• Participant -Assign rights to participant users
  of a workspace/folder
• Site Administrator -Entire site Administration
  for all workspaces/folders
• Team Member -Assign rights to Team Member users
  of a workspace/folder
• Visitor -Assign rights to Visitor users of a
  workspace/folder
• Workspace Creator -Gives rights to create a Team
  Workspace (Default All users can create a Team
  Workspace)

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Implementation, Teaming Administration Live Demo

• Workspace Types
• Global -System-Wide
• Personal -Individual Users
• Team -Many Users, inside/outside the organization
• Rights flow down through workspaces and are
  inherited from the parent workspace
• Set up the Global with a small, organized set of
  content
• Control the Users' Initial Experience
• Content is King!

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Implementation, Teaming Administration Live Demo

• Workspace Folders
• Discussion
• Blog
• Calendar
• GuestBook
• File Folder
• Milestone Folder
• Photo Album
• Survey Folder
• Task Folder
• Wiki

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Implementation, Help Desk Team Live Demo

• How to Set Up a Help Desk Team
• Create the Team Workspace
• Add Team Members
• Select the Workspace Folders
• Set Team Access Rights
• Set Up Email for the Workspace
• Invite Users
• How to Join a Team
• The Users Experience

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Summary

• Plan, Document the TeamingConferencing Design
• Create a Pilot first
• Define one or more Teams to build
• Set up the System
• Create the Teams
• Test the Teams/Users
• Critique it and....
• Rinse and Repeat for Production!

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Planning, Question Break

• Ask'em if you got'em!
• ?

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• Thank you!
• Please remember to fill out your evaluation.