Dual Billing Process Flows

1
Dual Billing Process Flows
Document 09-4A
Customer pays supplier for energy
Charges (2.2.1.2)
Customer pays Distribution Company for
distribution charges (2.2.1.2)
Customer receives bill for distribution charges
Customer receives bill for energy charges
Customer
Supplier prepares and renders bill for
energy (2.2.1.1)
Supplier
Distribution Company prepares and renders
bill for distribution (2.2.1.1)
Distribution Company
Meter Reading Entity
Meter reading entity sends usage
2
Dual Billing Process Flows Meter Usage
Cancellation and Restatement Process
Document 09-4A
Customer receives adjusted Supplier charges
Customer
Supplier initiates Re-bill process
Supplier
Distribution Company initiates re-bill process
Distribution Company
Meter Reading Entity
Meter reading entity determines initial usage
was Incorrect, sends cancel usage notice and
restated usage
3
Consolidated Billing Bill Ready - Process Flows
Document 09-4A
Customer
Billing Party prepares renders bill with all
available charges
Billing Party receives usage data
Billing Party calculates its charges
Yes
No
Billing Party performs cancel and rebill
(unless other action specified in BSA) (2.4.1.8)
Process NBP transactions
File properly formatted?
Billing Party
Yes
Yes
Yes
No
Yes
No
No
No
Send acknowledge-ment (2.4.1.2)
Billing Party receives Non- Billing Party charges
Sends rejection notification (2.4.1.3)
Send rejection notification (2.4.1.6)
Send rejection notification
Meter reading entity sends usage
Rejection received
Reject received
Acknowledgement received
Non-Billing Party calculates its charges
and sends them to Billing Party
Non-Billing Party receives usage data
Time to fix Re-submit?
Non-Billing Party
Yes
No
No
Hold transaction(s) for next bill
Yes
4
Consolidated Billing Bill Ready Process Flow
Document 09-4A
Meter Usage Cancellation and Rebilling Process
Customer receives
Customer
bill
Billing Party prepares renders bill will all
available charges
Billing Party receives restated usage data
Billing Party calculates its charges
Yes
No
Billing Party performs cancel and rebill
(unless other action specified in BSA) (2.4.1.8)
Process NBP transactions
Yes
Billing Party
Yes
NBP charges in time for Bill?
Yes
No
Yes
No
No
Yes
No
Billing Party receives Non-Billing Party charges
Send rejection notification (2.4.1.3)
Send acknowledgement (2.4.1.2)
Send rejection notification (2.4.1.3)
-
Send rejection notification
Receive acknow-ledgement
Receive rejection
Receive rejection
-
Non-Billing Party
Non-Billing Party calculates its charges
and sends them to Billing Party
Non-Billing Party receives restated usage data
-
Yes
No
-
No
Yes
5
Consolidated Billing Rate Ready Process Flow
Document 09-4A
Customer
Customer receives
Consolidated Bill
Billing Party
Billing Party
calculates
prepares and
Billing Party
renders
charges
Consolidated Bill
Input
Rate Codes
Billing Party
Billing Party
and prices in
Billing Party
Billing Party
receives
billing system
sends notice of
calculates
usage data
(2.5.1.1
Non
-
Billing
Non
-
Billing Party
2.5.1.2)
Party charges
charges using
(2.5.1.3)
effective Rate Codes
Provides
Non-Billing Party
Rate Codes
Non
-
Billing
and prices
Party receives
(2.5.1.1 2.5.1.2)
billing data
Meter reading
Mtr. Reading Entity
entity
sends usage
6
Consolidated Billing Rate Ready Process Flow
Meter Usage Cancellation and Re
-
bill Process
Document 09-4A
Customer receives
Customer
adjusted Consolidated Bill
Billing Party
Billing Party
re
-
bills the
re
-
calculates
Customer using
Billing Party
restated usage
charges
(2.5.1.5)
Billing Party
Billing Party
receives restated
Billing Party
usage data
sends notice of
Billing Party
credit/debit or
re
-
calculates
net amount to
Non
-
Billing Party
Non
-
Billing Part
charges
(2.5.1.5)
Non
-
Billing Party
receives notice and
Billing Party
re
-
states customer
Accounts Receivable
(2.5.1.5)
-
Non
Entity
Cancelled
Restated
usage
usage
Rdg
.
Mtr
7
Single Retail Supplier Billing Process Flow
Document 09-4A
Customer Receives Bill
(Energy Distribution
Customer
charges)
Does monthly
usage match
Accept ?
invoice?
Supplier
Receives
Calculate Supplier
(Y)
Distribution
(Y)
Receives
charges (including Dist.
Invoice
Usage
(N)
Co related charges),
(N)
produces and sends
Send Usage
Send Usage
Customer bill
Rejection
Rejection
Notice
Notice
(Y)
Receive/Send
Receives
Usage Rejection
(N)
Registration
Agent
Usage
Notice
Accept ?
Receive
Meter Reading
Rejection Notice
Entity Send/
Meter
Reading Entity
Resend Usage
Correct Usage
Info.
Send/Resend
Invoice
Calculate Dist.
Co
Distribution
Receives
charges and/or
Usage
adjustments
Receive
rejection notice
Dashed line denotes process if model includes
a Central Registration Agent who also
performs market settlement
8
Consolidated Billing - Payment Processing
Assumption of Receivables Process Flow
Document 09-4A
Customer
Customer
receives
Yes
bill
No
Billing Party will
withhold payment
Billing Party
for disputed NBP
receives notification
No
charges
of Customer dispute
(2.8.1.9)
(2.7.1)
Billing Party
Yes
Billing Party
Billing Party
Billing Party
Proceed with
reverses payment
sends remittance
remits funds
Customer dispute
made for disputed NBP
notification to the
to the Non
-
Billing
process as specified
charges
Non
-
Billing Party
Party

s financial
(2.7.1.2)
(2.8.1.9)
(2.8.1.3)
institution (2.8.1.4)
Non-Billing Party
Non
-
Billing Party
receives notification
9
Consolidated Billing

Payment Process Pay As You Get Paid
Process Flows
Document 09-4A
Customer
Billing Party
receives payment
Payment
(2.9.1.1)
adjusted
(2.9.1.5)
Billing Party
Billing Party
sends remittance
remits funds
Billing Party
notification to the
to the Non
-
Billing
Billing Party
Non
-
Billing Party
Party

s financial
Billing Party
settles the
(2.9.1.3)
institution (2.9.1.4)
sends remittance
financial obligation
notification to the
with the
Non
-
Billing Party
NBP

s
financial
(2.9.1.5)
institution
(2.9.1.5)
Non-Billing Party
Non
-
Billing Party
Non
-
Billing Party
Non
-
Billing Party
Non
-
Billing Party
receives notification
receives financial
receives payment
receives notification
settlement
10
Single Retail Supplier Billing Remittance from
Supplier and Payment from Bank
Document 09-4A
Customer
Send
payment
Send Remittance
Supplier
authorization
Detail
Central Registration Agent
Receives
Funds
Receive
Deposited
Remittance Detail
Distribution
Co
Information
Receives
Sends

Payment
Payment
Authorization
Supplier
Bank
Authorization
only
Receives
Payment
Deposits funds
Distribution
Co Bank
Authorization