Quality Management

1
Quality Management

• POMG 246
• Spring 2003
• Professor Bahl

2
Course Objectives

• Importance of quality management
• Use of quality tools to assess quality issues
• Exposure to current trends in quality management
• Understand the role of quality management in the
  organization

3
Course Objectives (cont.)

• Use of statistical process control in the quality
  control function
• Importance of quality metrics and measurements
• Understand the role and use of quality
  information systems
• Exposure to quality awards and standards

4
Course Structure

• Lecture/Discussions
• Student Presentations
• Problem Assignments
• SAP R/3 Lab - QM Module