DINING ETIQUETTE is GOOD BUSINESS

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DINING ETIQUETTEis GOOD BUSINESS

• (And it can be fun if you know what youre doing)!

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Dining Etiquette

• Where to sit
• Posture Perfect
• Where do those hands, elbows and feet go?
• What do you do with the extras?
• Purses, backpacks
• Cell phones, pagers
• The tableyikes!
• Napkins
• Silverware everywhere
• Which glass is mine?
• Stemware (glasses, glasses and more glasses)
• Plates, plates and more plates
• When do we eat?

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Dining Etiquette
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Dining Etiquette

• FIRST COURSE
• Soup
• Posture is important
• Its tooooo hot!
• Spoon use and resting place
• Slurping from the bowloh no!
• Seasoning to your preference

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Dining Etiquette

• SECOND COURSE.American Style
• Salad
• - Pass the dressing please
• - Which fork and knife???
• - Hidden disasters (the cherry tomato and
  crispy croutons)
• - Pat of butter on the plate
• - Bread by the biteone piece at a time

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Dining Etiquette

• MAIN COURSE.Finally to the meat of the topic!
• Slicing and dicing, 2-3 bites at a time
• Hard to eat foodsPasta, peas and other fun
  stuff!
• Dinner conversation.your two minute commercial
• Universal signal for when you are done

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Dining Etiquette

• FORK OR FINGER FOODS????????
• Asparagus
• Fork if sauce is poured over asparagus, fingers
  if offered with dipping sauce
• Bacon
• Fingers if crispy
• French Fries
• Fingers
• Strawberries (Whole and dipped in chocolate
  please)!
• Fingers

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Dining Etiquette

• FORK OR FINGER FOODS CONT???????
• Tacos, Burritos, Tortillas
• Fingers
• Enchiladas
• Fork
• Muffins/Pastries
• Fingers (tear off bite size pieces)
• Pizza
• Fingers (once cooled)

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Dining Etiquette

• FORK OR FINGER FOOD CONT?????
• Fried Chicken (with bone)
• Fingers
• Buffalo/Chicken Wings
• Fingers
• Ribs
• Fingers with bones, fork of unboned
• Artichoke
• Fingers (The heart should be cut with a knife
  and pieces eaten with a fork)

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Dining Etiquette

• HARD TO EAT FOODS
• (What you dont want to order if you are trying
  to impress someone)!
• French Onion Soup
• Fish with bones
• Ribs (of any kind)
• Fried Chicken
• Lobster in the shell
• Crab in the shell
• Shrimp in the shell
• Extra large juicy burgers
• Pasta such as linguini, fettuccini or spaghetti
• Artichokes
• Buffalo / Chicken wings
• Pizza
• Corn on the cob

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Dining Etiquette

• DESSERT AT LAST!!!
• Dont forget that last crumb
• Coffee and Tea please
• Universal coffee cup message
• Dropping utensils

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Dining Etiquette

• Event Invitations
• RSVP (Respond if you please).
• Only the people named on the invitation envelope
  are invited to attend the event
• Note the dress recommendation
• Respond to the person noted on the invitation by
  the deadline given on the invitation

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Dining Etiquette

• DINING TABOOS - 13 ways to make the wrong
  impression
• Slouching
• Complaining
• Arguing over the bill
• Smacking and crunching
• Improper chewing
• Reaching
• Sopping and plate pushing
• Showing Off
• Overindulging
• Talking over others
• Grooming
• Picking your teeth
• Cell phones and pagers ringing

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Dining Etiquette

• Now youre the host!
• Pick a restaurant you have eaten at before and
  found pleasing
• Pick a restaurant with a wide variety of choices
• Call or email the person the day before the lunch
  to remind them of the luncheon
• Wait at least fifteen minutes after your
  designated meeting time before you call to find
  out where they are
• Give your guest the good seat with the best view
• Let you guest know about good items on the menu
  (helpful suggestions for ordering)
• Pay by credit card to make it easy and get the
  receipt you need
• Do not order alcohol during any lunch meeting
• Talk about business only after you have given
  your orders to the wait staff and after you have
  had sufficient small talk

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Business Etiquette

• Dress/Appearance
• Error on the side of conservative
• No wrinkled clothing, unshaven, etc.
• Impeccable grooming
• Nametags-right or left?

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Business Etiquette

• Meetings/Client Relations
• Arrive 10-15 minutes early
• Be courteous to others
• Avoid interruptions
• Keep notes on people (outlook contacts, etc)
• Pass along credit, where credit is due
• Be thoughtful (send cards, flowers, etc.)

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Business Etiquette

• As the Meeting Planner
• Be considerate of everyones time and plan well
• Communicate beforehand objective, duration and
  agenda
• Following the meeting, provide minutes with
  action items
• Acknowledge those who contributed
• Action items for those not in attendance

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Business Etiquette

• The Phone
• Always return calls in a timely fashion
• If out, have message state when they can expect
  a call back
• If you get the secretary-state nature of your
  call
• Receiving call Identify self and department
• Answer with enthusiasm!
• Make sure your voice mail is working properly

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Business Etiquette

• E-mail
• Make subject line specific
• Dont forward messages with pages of memo
• When replying to a questioncopy the question
  into your response and answer, not just a yes
• Address and sign your emails
• NO CAPSTOO INTENSE AND LAZY!

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Business Etiquette

• Guests/New Employees/Consultants
• Make sure they have the resources and information
  available to them
• Give them the same type of workspace
• Appoint a buddy to them

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Business Etiquette

• Social Settings/Parties
• Arrive at stated time or up to 30 minutes late
• Carry business cards
• Greet with a firm handshake
• Talk and visit with people
• If you forget a name Introduce the person you
  know first, or just admit your mind block ?
• Thank the host or hostess

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Congratulations!

• Now youre ready to enter the world of work with
  a competitive edge!