Addressing: Where Do We Start

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Addressing Where Do We Start?
Presentation for West Virginia Emergency
Telecommunicators Conference January 16, 2003 by
Marc Levesque Addressing Project Lead Baker
Project Management Team
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Presentation Topics

• Introductions
• WV addressing project overview
• E9-1-1 addressing process
• Roles and responsibilities
• How to get started
• Timeline and observations
• Contact information
• Summary and questions

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Introduction Marc Levesque

• Addressing Project Lead for WVSAMB
• Member, Baker Project Management Team
• Former project manager, Maine E9-1-1 statewide
  addressing project
• Managed 7.5 year E9-1-1 addressing effort.
• Addressing guidebook for local governments.
• Interfaced with Verizon, USPS, GIS office.
• Worked with public safety agencies.

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Introduction Jeff Bice

• Manager, Addressing Management Systems
• U.S. Postal Service, Charleston office
• All counties, except four in northern panhandle

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Glossary of Terms

• ANI Automatic Number Identification
• ALI Automatic Location identification
• MSAG Master Street Address Guide
• ESZ Emergency Service Zone
• ESN Emergency Service Number

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Glossary of Terms

• TN/Site Matching Linking a telephone subscriber
  number to a physical location (street address)
• PSAP Public Safety Answering Point
• NENA National Emergency Number Association
• E9-1-1 Enhanced 911 emergency telephone service
  that automatically displays the physical location
  of a caller

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Presentation Topics

• Introductions
• WV addressing project overview
• E9-1-1 addressing process
• Roles and responsibilities
• How to get started
• Timeline and observations
• Contact information
• Summary and questions

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West Virginia E9-1-1 Addressing and Mapping
Project Overview
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West Virginia Statewide Addressing and Mapping
Board

• Created by WV Legislature in 2001.
• Advance WV infrastructure
• Statewide digital mapping
• Standard city-style (street) addressing
• Manage 9-1-1 addressing and mapping fund.
• Adopt appropriate rules and standards.
• Provide advice and support.

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Key Project Goals

• Create statewide E9-1-1 mapping layers.
• Develop digital road centerlines with attributes.
• Create 500,000 to 600,000 street addresses.
• Review quality of existing street addresses.
• Convert addresses for E9-1-1, tax files, post
  office, telephone companies, utilities, etc.
• Develop MSAG and ESZs.
• Create addressing mapping maintenance
  infrastructure.

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Photogrammetric Base Maps

• Orthophotography creates accurate maps.
• Create road centerlines, building footprints, and
  address points.
• Include driveways, bridges, streams, and other
  items that help to navigate.
• Road centerlines to meet Census and NENA formats.

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Orthophoto Map
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Road Layer
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Road Names Address Ranges
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Address Points
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Maps Addresses

• Goal is to link each telephone number to a
  permanent, unique address that clearly identifies
  where a caller is physically located.
• Maps are helpful to show emergency service zones,
  jurisdictions, place names, and especially the
  callers location (landline and wireless).

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Presentation Topics

• Introductions
• WV addressing project overview
• E9-1-1 addressing process
• Roles and responsibilities
• How to get started
• Timeline and observations
• Contact information
• Summary and questions

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WV E9-1-1 Addressing Process

• Develop standards.
• Design overall addressing process.
• Map essential layers for addressing.
• Enlist county and municipal cooperation.
• Support local government.
• Encourage address ordinance adoption.

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WV E9-1-1 Addressing Process

• Addressing contractor activities.
• Old to new address linking.
• USPS address conversion.
• TN/Site Matching for ALI.
• MSAG and ESZ development.
• Address and mapping maintenance.

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West Virginia E9-1-1Addressing Process
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Presentation Topics

• Introductions
• WV addressing project overview
• E9-1-1 addressing process
• Roles and responsibilities
• How to get started
• Timeline and observations
• Contact information
• Summary and questions

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Roles and Responsibilities

• WV Statewide Addressing and Mapping Board
• Project Manager
• Contractors for Mapping Addressing
• Counties Municipalities
• Verizon Other Telcos
• US Postal Service
• Emergency Response Agencies

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West Virginia Statewide Addressing and Mapping
Board

• Set standards.
• Establish process.
• Serve as advocate.
• Hire contractors.
• Provide support.

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WVSAMB Activities

• Hired project management team.
• Hiring mapping and addressing contractors.
• Adopted emergency rules.
• Adopted addressing standards.
• Designing overall addressing process.
• Seeking local government cooperation.

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WVSAMB Rules

• Emergency Rules adopted December 2002.
• Outline roles and responsibilities.
• Include 9-1-1 addressing standards.
• Valid until April 2004.
• Refined rules submitted by July 2003.
• Input welcomed by Board.

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Addressing Standards

• Based on 1999 WV, USPS, NENA standards.
• Road naming
• Property numbering
• Number posting
• Road name suffixes
• Road signs
• In WV 9-1-1 Addressing Handbook

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Road Naming

• For new roads or those to be renamed.
• Avoid duplicate names.
• Avoid similar sounding names.
• Input from residents.
• Existing names OK if no conflicts.

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Property Numbering

• Parity odd L, even R.
• Numbering interval 10.56 (1000 s/mile).
• Options for starting point.
• Guidelines for apartments, businesses,etc.
• Many other guidelines.

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Project Management Team

• Advise and support the WVSAMB.
• Design the system.
• Assist w/ standards, specs, and process.
• Monitor and QA/QC contractors.

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Mapping Contractor

• Accurate statewide mapping layers
• Orthophoto base maps (1 400, 2 res, 4 acc)
• Elevation grid
• Road centerlines
• Building footprints
• Address points
• Based on national and state standards.
• Attributes that meet appropriate standards.

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Addressing Contractor

• Attribute road centerlines.
• Assign address ranges.
• Create new addresses for building points.
• Work with local governments.
• Will need close and timely cooperation.

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Addressing Contractor

• Key function is new-to-old address linking
• TN/Site Matching for ALI
• USPS address conversion
• Assist with
• MSAG development
• ESZ creation
• Intersection address range identification

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Local Government

• Commit to process. (Letter by 07/01/03)
• Assign an addressing manager.
• Adopt addressing standards.
• Enact addressing ordinance.
• Educate and involve residents.
• Complete road naming property numbering.

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Local Government

• Update mailing addresses.
• USPS address conversion.
• TN/Site Matching for ALI.
• MSAG and ESZ development.
• Issue new addresses as needed.
• Address and mapping maintenance.

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Addressing Manager

• Key contact person.
• Involved in process.
• Work with contractor.
• Approval authority?
• Who? Already have?

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Citizen Education

• Key element to process.
• Why addresses needed.
• Standards what and why.
• Input on road names.
• Importance of road signs and property number
  posting.

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Tax Database

• Important element in linking old to new.
• Part of digital process.
• Current mailing addresses?
• Request edit sheets from USPS.

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Postal Address Conversion

• Integral part of process.
• Contact AMS office.
• Address conversion package requirements
• Conversion list
• Range map
• Road list (MSAG)

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U.S. Postal Service

• Provide current postal address edit sheets.
• Will require signing confidentiality letter.
• Guidance on addressing standards.
• Assist with linking new to old addresses.
• Adopt new addresses in timely fashion.

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ALI MSAG

• Automatic Location Identification (ALI)
• Physical address for telephone
• ALI is E9-1-1 address at PSAP
• Master Street Address Guide (MSAG)
• Official road names
• Gross address ranges

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Telephone Companies

• Provide telephone subscriber lists for TN/Site
  Matching to create ALI.
• Maintain MSAG and ESZ databases.
• Updates from counties or municipalities.

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Emergency Service Zones

• Unique combination of emergency responders.
• Clearly defined boundaries.
• Identified by roads and address ranges.
• Key to PSAP routing and efficient response.

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Emergency Services and Other Organizations

• Provide input into process.
• Key role in ESZ identification.
• Power company and utilities should adopt new
  addresses.

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Maintenance Infrastructure

• Centralized addressing authority.
• Centralized spatial data maintenance.
• Maintenance process and procedures.

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Presentation Topics

• Introductions
• WV addressing project overview
• E9-1-1 addressing process
• Roles and responsibilities
• How to get started
• Timeline and observations
• Contact information
• Summary and questions

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How to Get Started

• Those without street addresses
• Those with street addresses

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No Street Addresses

• Assign an addressing manager form committee.
• Contact adjacent counties municipalities.
• Adopt addressing standards enact ordinance.
• Educate and involve residents.
• Start road name review.
• Update tax database with latest postal addresses.

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With Street Addresses

• Assign an addressing manager.
• Establish/verify addressing standards.
• Enact addressing ordinance.
• Eliminate road name conflicts.
• Verify road names.
• Eliminate postal address inconsistencies.
• Identify intersection address ranges.

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WV Addressing Handbook

• Addressing process
• Addressing standards
• Roles responsibilities
• Sample ordinances
• Telephone database updating
• Maintenance procedures

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Handbook Availability

• First edition available Feb 2003.
• Key to successful project.
• Contact WVSAMB for copy.

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Advantages to Cooperation

• Consistent standardized addresses.
• Part of a seamless statewide system.
• Continuity across borders.
• Better information improves response time.
• Decrease in misdirected or abandoned 911 calls.

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Advantages to Cooperation

• Potential hazards are pre-identified.
• Potential litigation reduced.
• County saves money.
• Taxpayer dollars are saved.
• Lives are saved !!!

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Other potential benefits

• Rural health care delivery services.
• Land use planning and parcel mapping.
• Emergency preparedness and planning.
• School bus routing.
• Water and sewer infrastructure planning.

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Other potential benefits

• Flood plain mapping.
• Utilities (i.e., Call Before You Dig).
• Crime pattern analysis.
• Voting precinct mapping.
• Economic development.

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Presentation Topics

• Introductions
• WV addressing project overview
• E9-1-1 addressing process
• Roles and responsibilities
• How to get started
• Timeline and observations
• Contact information
• Summary and questions

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Timeline

• Project management team hired 09/02.
• Rules and standards adopted 12/02.
• Handbook available 02/03.
• Mapping starts 03/03.
• Permanent rules submitted 07/03.
• Addressing contractor hired summer 2003.
• First map products end of 2003.

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Keys to Success

• Local involvement from beginning.
• Consistent, clear addressing standards.
• Well-defined addressing process.
• Thorough training and clear expectations.
• Support, support, and more support.
• USPS and Verizon and telco cooperation.
• Digital process as much as possible.

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Other Observations

• This is a collaborative partnership.
• Huge, complex, and long effort.
• Need for clear vision and constant education.
• Staff funding essential.
• Support and training crucial.
• 90 people, 10 technology.
• Perseverance is a must.

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Presentation Topics

• Introductions
• WV addressing project overview
• E9-1-1 addressing process
• Roles and responsibilities
• How to get started
• Timeline and observations
• Contact information
• Summary and questions

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Handbook, Standards, Rules

• West Virginia Statewide
• Addressing and Mapping Board
• Greenbrooke Building
• 1124 Smith Street, Room LM-10
• Charleston, WV 25301
• 304-558-4218
• Craig Neidig, Chair

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• www.addressingwv.org

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Contact Information USPS

• Jeff Bice, Manager
• Address Management Systems
• U.S. Postal Service
• P.O. Box 59321
• Charleston, WV 25350-9321
• 304-561-1121
• jbice_at_email.usps.gov

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Contact Information USPSNorthern Panhandle
Counties Only

• James (Jim) Gloeckl, Manager
• Address Management Systems
• U.S. Postal Service
• 1001 California Avenue Room 2063
• Pittsburgh, PA 15290-9321
• 412-359-7862
• jgloeckl_at_email.usps.gov

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Presentation Topics

• Introductions
• WV addressing project overview
• E9-1-1 addressing process
• Roles and responsibilities
• How to get started
• Timeline and observations
• Contact information
• Summary and questions

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Summary

• Statewide E9-1-1 addressing process is underway.
• Addressing standards are available.
• Addressing support is being assembled.
• Local government needs to get started.
• Please join us your citizens will benefit!

E9-1-1 addressing is a responsible act of local
government.
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The End Thank You