Training 2.0: Bringing Order to Chaos

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Training 2.0 Bringing Order to Chaos

• Renee Ettinger- Reference Instruction Librarian
  UWGB
• Emily Rogers- Coordinator of Access Services
• UWGB
• Leah Smith- Library Services Assistant, Access
  Services UWGB

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Overview

• Identify Problems
• Identify Solutions
• Finding Content
• Setting Up Training
• Identifying Appropriate Product(s)
• Implementation
• Other Available Sources

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What is Training 2.0?

• Coodinating training under a Web based format

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Who can benefit from online training?

• Volunteers
• Pages
• Student Staff
• Temporary Employees
• Anyone!

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Training Obstacles

• Not enough hours in the day
• Limited staff who can train
• High turnover
• Frequency
• Consistency of Message
• Schedules
• Styles of Learning

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Tools Available

• Course Management Software
• Wikis
• Blogs

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Why Online Training Works

• Eliminate repetition
• Consistency
• Efficiency
• 24 Hour access
• Provides variety
• Department History
• Mass communication tool

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Content

• Manuals
• Use your available staff
• Borrow
• Links to other campus departments
• Colleagues
• CIRCPLUS
• Other library sites

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What is course management software?

• A web-based learning environment, available at
  most academic institutions and via shareware.
• http//www.uwgb.edu/learntech/D2L/

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Courseware benefits and drawbacks

• Pros
• Powerful discussion feature
• Internal quizzing mechanism
• Ability to track employee progress

• Cons
• Most only available via larger institution
• Shareware may require advanced tech skills and
  server space

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What is a wiki?

• A website or similar online resource which allows
  users to add and edit content collectively.
• http//cofrintraining.pbwiki.com/

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Wiki benefits and drawbacks

• Pros
• Logical organization
• Privacy
• Accepts multiple formats
• Edit anywhere/ anytime

• Cons
• No discussion boards
• Limited storage space

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Wiki resources

• http//www.wikispaces.com/
• http//pbwiki.com/
• http//www.wikidot.com/
• Google free wiki for more

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What is a blog?

• Short for "Web log," a specialized site that
  allows an individual or group of individuals to
  share a running log of information and insights
  with an online audience or a defined group.
• http//cofrintraining.vox.com/

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Blog benefits and drawbacks

• Pros
• Ideal for daily weekly communication
• Privacy features
• Post anytime/ anywhere

• Cons
• Limited document formats
• Irregular organization

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Blog resources

• https//www.blogger.com/start
• http//wordpress.com/
• http//www.livejournal.com/
• http//www.vox.com/
• Google free blog for more

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Implementation

• Be ready to get your hands dirty!
• Do not rely solely on on-line training
• Commit to a path
• Feed water frequently
• Accountability

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How we utilize on-line training at the Cofrin
Library

• First day of work
• Meet with Emily
• Forms to sign
• Tour of library
• Explain training format
• Follow-up check-in
• Benchmarks

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Cofrin Library Continued

• Supplement with hands-on training
• Peer to Peer
• Provide Variety
• Puzzles/games
• FISH!
• LC Easy
• Scavenger Hunts

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Cofrin Library Continued

• How did we get them to use it?
• Ensure at least a few new
• postings a week
• Prizes
• Check in on them regularly

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Communication Tools

• Sub Board
• Information News
• Read Me
• Comments Concerns
• Training Questions

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Overall thoughts

• Order of content matters
• Work at own pace
• New approach to learning
• Dont use just on-line training alone
• Have fun with it and it will be fun

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Any drawbacks?

• Amount of information
• Quizzes
• Discussion Board
• Still valuable/what brings them back?
• Be ready to raise the bar

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Resources

• Games Puzzles
• www.puzzlemaker.com
• LC Easy Dewey Easy www.librarytools.com
• Captivate software http//www.adobe.com/
• products/captivate/
• Circ Plus list serve
• lib-circplus_at_lists.princeton.edu

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Resources continued

• FISH! Philosophy
• http//www.charthouse.com/content.aspx?namehome2
  
• YouTube
• http//www.youtube.com/
• WikiBlog A wiki/ blog hybrid
• http//www.wikyblog.com/
• Moodle A free, open source course management
  system
• http//moodle.org/

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Questions?

• Emily Rogers
• rogerse_at_uwgb.edu
• Renee Ettinger
• ettinger_at_uwgb.edu
• Leah Smith
• smithle_at_uwgb.edu