City of Milpitas Public Safety 911 Technology

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City of MilpitasPublic Safety911 Technology

• Bill MarionInformation Services DirectorJan 2007

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City Milpitas Background

• Geographic 13.5 square miles
• Population
• 65,000 residents
• 100,000 daytime
• Police Department 130 employees, 95 sworn
  officers
• 30 patrol vehicles
• Fire Department 79 employees
• 20 primary response vehicles

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Dispatch Technology

• 30 Patrol Cars/20 Fire Vehicles
• Mobile computers
• WiFi and 1XRTT/GPS Modems
• External antennas
• GIS
• Updated Street Maps
• Survey of Hydrants, Valves, HazMat
• Geo-referenced Air Photo
• Wireless Network
• 60 Fixed Nodes
• 7 mobile Nodes
• New CAD and Mobile Software

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Location Based Dispatching

• Unit and Incident Location used for Assignment
  Recommendation
• Phase II or Lat/Long Position

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Results

• Improved Response Time
• Emergency Response May - October 2004 vs 2006
• 352 333 343 337 328 403
• 233 303 319 301 323 241 
• Urgent Response May - October 2004 vs 2006
• 702 719 658 709 653 722
• 452 457 459 502 521 530
• Child EMS Incident
• 90 sec PD on-scene, 230 Fire on-scene

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Results

• Operational Changes
• Fire
• Pre-Arrival Instructions
• Hydrant, Standpipe, Valve and Hazmat Locations
• Premise Warnings or Cautions
• Police
• Visual Unit Display
• Aerial Photo
• Prior History and Premise Warnings or Cautions
• 911 Dispatch
• Reduced Radio Traffic
• Reduced Data Entry
• Call and Unit Visual Display

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City of MilpitasInformation Services

• Bill Marion
• bmarion_at_ci.milpitas.ca.gov