Learning How To Work It Out?

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Learning How To Work It Out?

• Social Skills
• Life Skills Training

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Social Skills

• The way we interact or get along with others
• Making friends or enemies
• Positive Social Skills
• Negative Social Skills

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Conflicts

• During conflict people feel angry, afraid,
  frustrated or confused

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Conflict Resolution

• Deciding how to solve an argument or
  disagreement.
• Finding a way to work out a problem without being
  physical.
• Everyone has the tools to resolve conflicts
  peacefully

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Check this out how would you react?

• Every day Jean goes to the cafeteria she passes
  by a group of boys at their lockers who tease
  her. She does not like it when this happens, but
  she is not sure how to react.

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Possible Answers

• Yell at the boys
• Hit them and try to make them stop
• Get her big brother to beat them up
• Pretend that it doesnt bother her
• Try to walk the long way to the café
• Try to reason with the boys
• Tell the teacher
• Go tell the principal and complain

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3 Types of Conflict Styles

• Confrontation
• Avoidance
• Problem Solving

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Confrontation

• Attacking the person you disagree with by yelling
  at them or physically pushing or hitting them.

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Avoidance

• Not dealing with the disagreement by pretending
  that it does not exist, or changing what you do
  so you do not see the person that you are
  disagreeing with.

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Problem Solving

• Working together with the person you are
  disagreeing with to make a compromise.

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How to Problem Solve a Conflict

• Stop blaming
• Define the problem
• Consider asking for help
• Think of alternative solutions
• Evaluate the alternatives
• Make a decision
• Follow through

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Back to the Jeans Story

• Yell at the boys (Confrontation)
• Hit them and try to make them stop
  (Confrontation)
• Get her big brother to beat them up
  (Confrontation)
• Pretend that it doesnt bother her (Avoidance)
• Try to walk the long way to the café (Avoidance)
• Try to reason with the boys (Problem Solving)
• Tell the teacher (Problem Solving)
• Go tell the principal and complain (Problem
  Solving)

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Possible Outcome (Results)

• Win-win both sides most important needs are
  met during conflict resolution.
• Win-lose only one persons needs are met
  during conflict resolution.
• Lose-lose No ones needs are really met
  during conflict resolution.

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What if Jean used

• -Confrontation
• -Avoidance
• -Problem Solving

• Win-lose she might scare them off
• win-lose the boys laugh it off and tease her
  more
• Lose-lose both Jean and the boys might have
  gotten in trouble
• Win-lose Jean would feel bad because she had to
  pretend the teasing didnt bother her or go out
  of her way to avoid it
• Win-win the boys might have stopped teasing her
• Win-lose the boys might have gotten in trouble
  and would have to stop teasing her

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Points to Remember

• A lose-lose situation is usually caused by a
  confrontation style.
• A win-lose situation is usually caused by
  avoidance or confrontation.
• Problem solving usually leads to a win-win
  situation.

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PEACE

• The ultimate goal is to have peace among
  everyone.
• No Fighting
• No Fussing
• Talk with one another calmly

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THE END