IT Here and Now A Patient Perspective

1
IT Here and NowA Patient Perspective

• Ian Hayes

2
My Perspective

• Long duration
• Complex
• Good experiences
• Bad experiencesand a very bad one
• Medical records very significant

3
Quality of care

• Volume of records
• Records at different locations
• Records produced by different clinicians
• Using patient and clinician time efficiently
• Information for audit/service redesign and
  research

4
Safety

• All my information available to all my clinicians
  when they need it
• My information available in legible, standard
  formats
• Automatic warnings
• Monitoring adverse events
• Research into Public Health

5
When things go wrong

• My records available to me
• My records available in accessible forms
• Lost/ destroyed/ removed information
• Audit trails

6
Self-management

• More knowledge
• Changing attitudes

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Threats

• Concerns about escalating costs, delays and will
  it work?
• Concerns about confidentiality