The Worldly Mindset: Organizational Culture

1
The Worldly MindsetOrganizational Culture

• OS608
• November 27, 2006
• Fisher

2
Agenda

• What is organizational culture?
• How does it affect behavior in and around
  organizations?
• Details on tomorrows lab, assignments for the
  next week

3
In-class Writing

• Name one organization whose culture you like.
  List five descriptors of that culture.
• Name one organization whose culture you dislike.
  List five descriptors of that culture.

4
Opening Questions

• What is organizational culture?
• How do people learn the culture?
• Is it good to have a strong culture? Why or why
  not?

5
Why does organizational culture matter?

• Culture can be an asset to the organization under
  certain circumstances
• How does culture affect
• Leadership
• Decision making
• Loyalty
• Performance management
• Person-organization fit matters
• Attraction-selection-attrition model

6
Expressions of Corporate Culture

• Bank of America
• Recently merged with MBNA
• Video taped at card-services conference posted on
  YouTube
• The Wal-Mart Cheer

7
Other Example Cultures

• Examine companies we have been discussing
• Boeing, AF, Trader Joes, Southwest Airlines,
  Toyota, GE, GM, IBM, others?
• What are the defining features of the culture?
• How does the culture affect behavior at that
  organization?

8
Tomorrows Lab

• Review your assigned role and prepare for the
  role play accordingly
• DO NOT discuss your role with your partner or
  anyone else in the opposite role
• You only need to be there for your assigned half
  hour
• The session will be videotaped

9
Performance Feedback Paper

• The details
• 15 points due Monday Dec. 4
• Approximately 6-8 pages long, double-spaced
• To be done in pairs - each partner will receive
  the same score
• The content
• Describe what happened during the role play
• Assess each person's feedback skills
• What were each party's strengths?
• What could each party have done better?
• VCRs will be available in LDL rooms to view the
  videos

10
For Wednesday

• Take IAT
• Take one of the race or gender tests review your
  feedback
• Prepare essay (approx. 2 pgs) on the experience
  and what it means for you as a leader/manager
• Use Banaji, et al article to help you interpret
  results
• Readings on gender in the workplace
• Brady, Tyson, and Fels articles
• No handout