ISM3011 Synopsis

1
ISM3011Synopsis

• A look at Disney

2
What Were Going to do Today

• Final Exam Review
• QA

3
What Were Going to do Today

• Demonstrate a synopsis of MIS
• Project Management/Business Cases
• HW/SW/Networking
• Database/Ethics
• Valuing Information/Information Security
• Data Warehousing/DSS/Data Mining
• SCM/CRM
• ERP
• E-business
• Wireless/Emerging Technologies
• Focus on Walt Disney Company
• MIS concepts for WDW
• MIS related job information for WDW

4
ISM3011 Synopsis

• Project Management/Data Warehousing
• Job title Project Manager
• Company The Walt Disney Company - Walt Disney
  Parks and Re Location United States, Florida,
  Orlando Employment type Full Time Year Experience
  4 - 5 Years of Practical Experience
• Responsible for Project Management activities for
  D3, the Walt Disney Parks Resorts strategic
  data warehouse. Lead the team on new projects and
  production support activities. Partner closely
  with other IT leaders, associated vendors, and
  development team members to monitor and lead the
  analysis, design, development, testing, and
  deployment phases of each project within the D3
  environment. Lead, coach, mentor, and assist Cast
  Members in becoming highly effective and
  efficient in their day-to-day role. Maintain the
  architectural integrity of the D3 strategic
  vision through project management activities and
  educational opportunities.

5
ISM3011 Synopsis

• Project Management/Data Warehousing
• Job title Project Manager
• Company The Walt Disney Company - Walt Disney
  Parks and Re Location United States, Florida,
  Orlando Employment type Full Time Year Experience
  4 - 5 Years of Practical Experience
• REQUIRED QUALIFICATIONS (These are the minimum
  qualifications you need to be considered for the
  job.)
• Bachelor's degree in Computer Science or
  related field or equivalent
• DESIRED QUALIFICATIONS
• Master's degree in Computer Science or
  equivalent
• Demonstrated knowledge of data warehousing
  concepts
• Demonstrated knowledge of relational database
  environments

6
ISM3011 Synopsis

• Project Management/Business Case
• Job title BTP Analyst
• Company The Walt Disney Company - Walt Disney
  Parks and Re Location United States, Florida,
  Orlando Employment type Full Time Year Experience
  4 - 5 Years of Practical Experience
• Facilitate the Business Case, Discovery and
  Pre-Project Initiation (PPI) Process by
  completing all required documentation and
  obtaining appropriate signatures. Facilitate
  communication between Business Unit and IT on
  tactical information gathering and partner with
  IT and Business Unit to develop strategic plans
  for future capital investments. Act as an
  individual contributor in support of the BTP
  managers on virtual project teams as needed to
  define and initiate IT projects.

7
ISM3011 Synopsis

• Networks/Trend Analysis/SCM/Security
• Job title Technical Specialist - Reliability
  47924
• Company The Walt Disney Company - Walt Disney
  Parks and Re Location United States, Florida,
  Orlando Employment type Full Time Year Experience
  4 - 5 Years of Practical Experience
• Conduct root cause analysis on all system and
  network outages that impact application system
  reliability. Prepare reliability scorecard for
  reporting root causes. Conduct trend analysis
  over time to recommend corrective action for
  people, process or technology, regularly review
  scorecards and trends with applications teams,
  metrics council, suppliers and management.
  Collaborate with the Enterprise IT on issues
  relating to our suppliers for outsourced
  infrastructure and applications.Conduct business
  impact analysis for systems and participate in
  designing disaster recovery solutions.

8
ISM3011 Synopsis

• Networks/Information Security
• Job title IT Technical Specialist
• Company The Walt Disney Company - Walt Disney
  Parks and Re Location United States, Florida,
  Orlando Employment type Full Time Year Experience
  4 - 5 Years of Practical Experience
• Maintain the security components of project
  management methodology including process,
  activities and deliverables. Maintain the
  security architecture framework and provide
  awareness at all levels of the organization on
  the importance of information security.Establish
  security policies and standards based on risk
  levels, business drivers, legal drivers
  interprets policies and standards, evaluates and
  tracks exceptions. Consult with project teams to
  determine their requirements for information
  protection, including technology related security
  issues (networks (wired and wireless),
  encryption, digital certificates, digital
  signatures, etc.

9
ISM3011 Synopsis

• Networks/Information Security
• Job title IT Technical Specialist
• Company The Walt Disney Company - Walt Disney
  Parks and Re Location United States, Florida,
  Orlando Employment type Full Time Year Experience
  4 - 5 Years of Practical Experience
• Proven working knowledge of security at all
  levels of the OSI model and TCP/IP model,
  specifically pertaining to networks and
  communications protocols, security configuration
  standards and controls for Unix, Windows and
  AS400's, database encryption, SSL, SSH, PGP,
  IPSec, PKI, wireless networks, handheld devices,
  and secure coding practices for J2EE and .Net

10
ISM3011 Synopsis

• Information Security/Wireless
• Job title IT Specialist, Information Security
• Company The Walt Disney Company - Walt Disney
  Parks and Re Location United States, Florida,
  Orlando Employment type Full Time Year Experience
  4 - 5 Years of Practical Experience
• Conduct reviews of projects to help determine the
  appropriate level of security, privacy and
  business continuity controls for new systems or
  enhancements to systems within the constraints of
  our architectural standards and business
  requirements. Participate in reviews of proposed
  projects or systems. Coordinate periodic
  assessments of systems in production. Review
  security controls design, recommends
  improvements. Create and document security
  architecture and controls for projects. Develop
  security tests for projects. Coordinate security
  policy exception requests for systems under
  review. Interpret IT Security policy and
  standards. Develop and recommend security
  standards and procedures. Provide advice to the
  IT staff and business users on a variety of
  security issues. Maintain, track, and follow up
  on all security design review requests. Configure
  and support and security tools as needed.

11
ISM3011 Synopsis

• Information Security/Wireless
• Job title IT Specialist, Information Security
• Company The Walt Disney Company - Walt Disney
  Parks and Re Location United States, Florida,
  Orlando Employment type Full Time Year Experience
  4 - 5 Years of Practical Experience
• REQUIRED QUALIFICATIONS
• Bachelor's degree in Computer Science,
  Information Systems, Information Security or
  equivalent work experience
• Proven experience with implementation of
  encryption, knowledge of PKI and wireless
  networking
• Demonstrated strong understanding of business
  processes, application and information technology
  general controls
• Proven excellent communications skills,
  written and verbal (including speaking to groups)

12
ISM3011 Synopsis

• Information Security
• Job title Senior Programmer Analyst Company The
  Walt Disney Company - Walt Disney Parks and Re
  Location United States, Florida, Orlando
  Employment type Full Time Year Experience 4 - 5
  Years of Practical Experience
• Provide guidance to domestic WDPR Application
  Teams on IT Sarbanes-Oxley (SOX) and the Payment
  Card Industry (PCI) Data Security Standard
  compliance processes and the use of the IT
  SOX/PCI libraries. Assist with the definition of
  internal controls and monitoring of the IT
  control environment. Coordinate internal and
  external assessments, serving as a point of
  contact for both management and internal/external
  auditors.

13
ISM3011 Synopsis

• Database/DSS/SCM
• Job title Operations Manager - Data Analyst
• Company The Walt Disney Company - Walt Disney
  Parks and Re Location United States, Florida,
  Orlando Employment type Full Time Year Experience
  4 - 5 Years of Practical Experience
• Identify key business metrics that represent the
  distribution process and develop a reporting
  process that will articulate the performance of
  the division leveraging a new Warehouse
  Management System from Oracle Retail. Partner
  with internal and external Operations teams to
  implement Continuous Improvement opportunities.
  Design and develop new database applications in
  Access for data entry, storage and reporting.
• REQUIRED QUALIFICATIONS
• Bachelor's degree in Logistics, Industrial
  Engineering, related field or equivalent
  experience
• Demonstrated strong database development
  (Access, SQL, etc.)

14
ISM3011 Synopsis

• SCM
• Job title Supply Chain Manager Operations
  Strategy
• Company The Walt Disney Company - City Burbank,
  CaliforniaCountry United States
• Category Facilities
• Duration Fulltime, Permanent
• Manager, Supply Chain Operations StrategyThe
  SituationThe Supply Chain Operations Strategy
  Team is responsible for leveraging the supply
  chain synergies that exist across the various
  Disney business units. The Team also provides
  strategic direction and subject matter expertise
  relevant to all areas of the overall value chain.
  The current vacancy will offer a challenging work
  environment with opportunity for creativity and
  personal growth.The PositionThe Manager, Supply
  Chain Operations Strategy will be responsible
  for managing initiatives within and across the
  various Disney business segments. The position
  will be focused on cost-savings, partnership
  development and operational efficiencies across a
  broad range of spend.

15
ISM3011 Synopsis

• SCM/Ethics
• WDW Reputation Risk Report
• http//www.issproxy.com/pdf/DisneyRiskProfile.pdf
• Throughout the world, the Disney name is
  associated with safe and wholesome family
  entertainment. For this reason, behavior or
  incidents that negatively impact the companys
  reputation are magnified and enduring. Though
  the company has experienced periodic safety
  issues, product recalls and allegations related
  to the use of sweatshops, Disney has successfully
  managed to maintain the strength of its
  reputation through use of aggressive safety,
  quality and supplier programs.
• Disney, in response to concerns regarding
  product quality and human rights issues within
  the companys supply chain for Disney-branded
  products, has developed a relatively
  comprehensive supplier policy and audit system.

16
ISM3011 Synopsis

• ERP
• Job title Payroll Analyst Associate Company The
  Walt Disney Company - Walt Disney Parks and Re
  Location United States, Florida, Orlando
  Employment type Full Time Year Experience 4 - 5
  Years of Practical Experience
• Provide support for payroll inquiries, time
  entry, and validation reporting. Manually input
  time from Primavera to SAP for all
  Cast/Contractors. Validate/verify payroll entries
  utilizing Business Objects comparison reports
  against Teamplayer/SAP reports. Research errors
  and determine cause and solution. Produce
  variance report to validate financials for
  executives. Complete mapping to new projects and
  complete records in business system (interface)
  after resources are set-up prior to payroll.

17
ISM3011 Synopsis

• ERP
• Job title Professional Recruiter
• Company The Walt Disney Company - Walt Disney
  Parks and Re Location United States, Florida,
  Orlando Employment type Full Time Education Not
  Specified Year Experience 4 - 5 Years of
  Practical Experience
• Recruit, source, interview and select quality
  right fit professional individuals for salaried
  technical positions within the Walt Disney World
  Resort. Establish and maintain close working
  relationships with specific departments, leaders,
  and executives. Develop a knowledge base of their
  needs to effectively and proactively fill their
  staffing requirements. Oversee the entire
  recruitment process, from developing a staffing
  plan to making the actual hire. Establish working
  relationships both internally and externally with
  organizations and individuals who are sources for
  talented future Cast Members. Accountable for the
  quality of client relationships and the ability
  to exceed our client's expectations.
• DESIRED QUALIFICATIONS
• Demonstrated computer proficiency with SAP,
  VURV, Internet and Windows software packages

18
ISM3011 Synopsis

• CRM
• Job title Information Technology Specialist
  Company The Walt Disney Company - Walt Disney
  Parks and Re
• Location United States, Florida, Orlando
  Employment type Full Time
• Year Experience 4 - 5 Years of Practical
  Experience
• The Siebel Application/Production team role
  handles CRM environment, architecture,
  development and maintenance responsibilities.
  Work with the user community, analyze, design,
  build and test Siebel application and batch
  processes.

19
ISM3011 Synopsis

• CRM/Data Warehouses/Data Mining
• Conference Presentation on Product Relationship
  AssessmentA Key to Improving Forecast Accuracy
  Project Manager, Revenue and Profit Manager Walt
  Disney World
• ..we will highlight market basket analysis
  methodology as one technique used to identify
  underlying complementary product relationships
  (e.g., coffee and coffee filters). We will also
  discuss a stepby- step process to incorporate
  cross-product impacts into building accurate
  forecasts. Although we will focus on how this
  approach works in merchandise product forecasts,
  it also can be applied in many other
  industries.You will learn
• How product relationship assessment is key to
  improving the accuracy of merchandise product
  forecasts
• How to use market basket analysis effectively
  to identify and assess the strength of
  complementary product relationships
• The step-by-step methodology to incorporate
  cross-product impact in generating merchandise
  product forecasts and to build acceptance by the
  organization

20
ISM3011 Synopsis

• DSS/Data Mining
• Job title Senior Programmer Analyst
• Company The Walt Disney Company - Walt Disney
  Parks and Re Location United States, Florida,
  Orlando Employment type Full Time Year Experience
  4 - 5 Years of Practical Experience
• This position will be a member of the Business
  Intelligence Team with a focus on detailed data
  analysis and reporting system capabilities.
  Requires the ability to learn and understand
  operational systems data and database structures
  across all business areas. Ability to design
  business intelligence solutions to provide users
  the reporting and analysis capabilities of both
  strategic and operational information. Team is
  responsible for supporting BI Tools such as
  Business Objects, SAS, Crystal Reports, AIM Call
  Dashboard, etc. Ability to troubleshoot and
  resolve user issues. Requires knowledge of SQL,
  data modeling and data warehousing concepts. High
  focus on data analysis, research and problem
  solving.

21
ISM3011 Synopsis

• E-business
• Disney.com