BPO offers Lucrative Career Options

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BPO offers Lucrative Career Options
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BPOs are offering promising and rewarding job
opportunities to fresh graduates as well as
experienced professionals. It is among the
fastest growing sectors offering high salaries,
great work culture, perks, incentives and
facilities like gym, coffee shops, transportation
and in-house meals that are attracting many
youngsters. These enticing traits of BPO
companies are drawing employees from varied
fields including Finance, Commerce, Media, Trade
and Marketing, etc. to a BPO.
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Working in a BPO is a win-win situation. BPOs
also offer bright chances of salary hikes and
incentives as per the performance of the
employee. Moreover BPO professionals can get
promotion after 2 to 4 years as Team Leader or
Process Manager depending on performance.
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In the present scenario, BPOs offer a large
number of career opportunities to graduate and
undergraduate youth. Call centers entry level
positions are Agents, Customer Service Executive
or Technical Support Executive. The demand for
Voice and Accent Trainers as well as Process
Trainers is also increasing with growing rate of
call centers.
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This is because every call center provides
training to its newly hired staff to meet
international standards of spoken English. They
are trained for fluency in English, voice
modulation and accent adaptation. Process
trainers train the BPO employees of various
processes like collections, sales, customer care,
human resources, accounting and payroll, etc.
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Qualification Required For the position of CSE
(Customer service Executive) there is no specific
qualification required. BPOs take graduates and
even under graduates. However people having
computer knowledge and English language
proficiency have edge over other candidates.
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For Voice and Accent Trainers, graduates with
relevant experience or Masters in English or Mass
Communication are required. Candidates with an
edge over grammar, consonants and pronunciation
obviously have a better chance to grab the job.
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Perks and Incentives BPO employees are duly
rewarded according to their performance. Their
morale is constantly boosted by giving perks and
incentives for their good performance. Unlike
other industries, BPO industry offers bright and
fast track opportunities for promotion. The
career graph of a trainer is steep and there are
tremendous opportunities to gain top level jobs.
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There is no doubt that BPO has unleashed new
avenues of job opportunities. People are getting
employment at young age along with experience for
working in world class companies. And to top it
all, BPOs also provides other facilities like
allowances for higher education, travel
allowance, medical allowance, etc. to their
employees.
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Sutherland Global Services is a world-class BPO
offering great job perspectives. We have more
than 17000 BPO professionals working across our
varied global delivery centers in India, US, UK,
Mexico, Philippines and Canada. We offer great
work atmosphere and attractive packages and
growth opportunities. For more information about
BPO career opportunities at Sutherland Global,
view http//www.suth.com
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THANK YOU