NetGains: Teaching Families to Manage the Internet

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NetGains Teaching Families to Manage the Internet

• Prepared by Hennepin County Library Staff
• Maureen Bell, David Lane, Glenn Peterson

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Well cover...

• Hennepin County Librarys Internet Public Use
  Policy
• Resources for staff
• Resources for the public
• Managing the Internet Resources for Families
• Time for discussion

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Internet Public Use Policy

• Providing access to the Internet supports the
• HCL mission and vision
• Internet access is one component of the
  Librarys objective to acquire, organize, and
  preserve materials which advance human
  knowledgeand to provide equal access to these
  materials to all individuals and groups
• The Library endorses the standards of privacy,
  confidentiality and intellectual freedom outlined
  in the Minnesota Data Practices Act..

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Internet Public Use Policy

• The library recognizes that information on the
  Internet may be controversial or offensive and
  that any site may offend some patrons. Only
  individuals can determine what is most
  appropriate for their needs.
• Parents and legal guardians have the
  responsibility for their childrens use of the
  Internet.

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Resources for HCL Staff

• Internet Survival Kit
• Rapid Response Team
• Talk Cards

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Internet Survival Kit

• Contains printed material about Internet access,
  gathered together in a kit to be kept at each
  info desk.
• Youll find references to web sites, too.
• Contains handouts for the public.

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Rapid Response Team

• Provide support for HCL staff on concerns over
  public access to the Internet in HCL buildings.
  This includes
• problem-solving for specific incidents or
  complaints,
• interpretation of the HCL Internet Public Use
  Policy, and
• development of tools to help staff manage this
  service.

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Rapid Response Team

• Contact the Rapid Response Team by e-mail.
• Contact individual Team members by e-mail or
  phone during regular business hours.
• After hours, contact Team members at home.

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Talk Cards

• What Is the Librarys Policy on Access to the
  Internet?
• Responding to Complaints...
• Why Doesnt the Library Use Internet Filters?
• How Can the Library Let Children and Teens Access
  X-Rated Material?

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Resources for the Public

• Provide information and assistance about the
  Internet for library users.
• Select websites for the Web Site Catalog.
• Provide guided access ResourceLinks, JACIC, and
  KidLinks.
• Conduct Internet training sessions and provide
  informational materials about safety on the
  Internet.

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• Managing the Internet
• Resources for Families

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Internet Use is Growing

• 2 million new sites per month.
• Over 100,000 users per month, on 300
  workstations, at Hennepin County Libraries.
• Increase in use by youth from 39.1 in 1996 to
  estimated 65 in 2003. (Barrons, Nov. 1998)
• 71 of parents no longer monitor internet use for
  children 14 years and older.
• (National Center for Missing and Exploited
  Children)

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Basic Terminology

• The Internet A worldwide network of computers.
  Includes e-mail and the World Wide Web.
• ISP Internet Service Provider. Sell you access
  to the Internet (A few are free).
• Browsers Software for using the Web, e.g.
  Netscape or Microsoft Internet Explorer.
• URL Web address used to locate a web page.
  Typically begins with www, e.g. www.wcco.com

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Basic Terminology

• Chat Rooms Groups of people typing to one
  another via their computers.
• Filters and blocking software products. Products
  that restrict access to the Internet based on
  some pre-selected criteria.
• Search Engines Allow you to search for specific
  information on the Web.

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Agreements and Advice

• Get involved!
• Create a family strategy for using the net.
• Check out the Family Contract for Online Safety
  at http//www.safekids.com
• Example of a Family Pledge http//www.yahooligan
  s.com/parents/createfamilypledge.html

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SafeKids.com
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SafeKids.com
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Yahooligans Family Pledge
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Search Engines
Two ways to surf . . .

• Browsing Exploring by broad subjects, following
  links for more and more detail.
• Searching Entering words and phrases to locate
  specific topics.

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Search Engines

• Try different search engines to find one that
  best meets your needs.
• Learn Advanced Searching whenever possible.

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Search Engines

• Yahoo http//www.yahoo.com/
• Alta Vista http//www.altavista.com/
• Google http//www.google.com
• Others accessible from Library Homepage, under
  Search the Web.

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Yahoo Search Screen
Enter a search term here
Learn Advanced Searching
You can Browse by Categories
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Yahoo Search Results
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Search Engines

• Yahoo http//www.yahoo.com/
• Alta Vista http//www.altavista.com/
• Google http//www.google.com
• Others accessible from Library Homepage, under
  Search the Web.

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Alta Vista
Enter a search term here
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http//www.hclib.org
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Hennepin County Library Homepage
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Library Homepage - KidSpace
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Kids Search Engines
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E-Mail

• Share your childs e-mail account and password.
• Talk with your child about the people he or she
  is meeting online.
• Make it a rule that your child never arranges an
  in-person meeting without you present.
• Complain to the sender of unsolicited e-mail and
  to your ISP about unwanted e-mail.

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Chat Rooms

• Anyone currently logged in can talk to you and
  hear from you.
• You dont know who you are talking to.
• Never give out personal information.
• Chat together until you have a feel for the
  group.
• Moderated chat rooms are sometimes an option.
• Watch the clock.

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Moderated Chat List from Yahooligans
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Instant Messaging
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Filtering/Blocking

• Filtering uses key words.
• Blocking by web site, may be evaluated by a
  human being.
• Closed systems access to only a small portion
  of the Web.
• Different products provide different options.
• No product is 100 effective.
• Not a substitute for being involved.

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Filter Product Information

• http//www.cpsr.org/filters/faq.html
• http//www.enough.org/safetynet.htmfamily
• http//www.familyguidebook.com/charts.html
• http//www.yahooligans.com/Parents__Guide/Blocking
  _and_Filtering/
• http//www.safekids.com/filters.htmchart
• http//www.yourownworld.com

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From SafeKids.com
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At the Library http//www.hclib.org
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Library Catalog
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At the Library http//www.hclib.org ?
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On-Line Reference Sources
Choose from over 60 on-line sources.
Search by Topic...
Or Source.
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At the Library http//www.hclib.org ?
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KidLinks
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At the Library http//www.hclib.org
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Escape routes . . .

• Click on the Back icon. (Upper right corner)
• Turn off the monitor and request assistance.
• Press these three keys simultaneously
• Ctrl Alt Delete

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Escape routes . . .

• Click on the Back icon. (Upper right corner)

• Turn off the monitor and request assistance.

• Press these 3 keys at the same time
• Ctrl Alt Delete

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Classes
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• Thank you for your time . . .
• Happy searching!

Hennepin County Libraries 2000