Student Affairs in the 21st Century:

1
Student Affairs in the 21st Century

• At Sacramento State, Student Affairs is a
  comprehensive, contemporary Division that places
  student success as its top priority.

2
Student Success

• In this context, student success includes
• Getting students and keeping them here
  (recruitment and retention)
• Maximizing student learning within and outside
  the classroom (learning plus service focus)
  learning slide
• Helping students progress in a timely way toward
  graduation

3
Multifaceted Strategy

• The Division of Student Affairs is using a
  five-pronged strategy to actualize this
  definition of student success.

4
Strategy 1

• Attract the right mix of students to Sacramento
  State
• Numbers of students are important FTES
• Types of students are critically important,
  too. We must pay close attention to class levels
  (FTF, transfers) domestic/international status
  regional diversity (local, out-of-region) levels
  of preparedness (from remediation to Honors)

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Strategy 2

• Work with colleagues across campus to offer the
  types of co-curricular programs and services
  realistically associated with a top-notch
  metropolitan university.
• Mandatory orientation and advising
• Internships, co-ops, service learning
• Residential life opportunities and programs
• Comprehensive student leadership program
• Expanded Health Wellness programs

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Strategy 3

• Better utilize technology
• StudentVoice
• Student Affairs Website
• OAR Website
• Blogs
• Student process-driven
• Email
• Registration
• Preview Day
• Orientation
• Campus Tour
• Financial Aid

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Strategy 4

• Prioritize customer service
• Extended hours
• Drop-in services
• Improved telephone systems and increased
  web-based services (e.g., My Sac State)
• Peer advisors
• Mandatory training sessions for high traffic
  areas
• Attitude adjustments

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Strategy 5

• Explicitly Contribute to Student Learning
• Data-driven assessment plan moves beyond
  satisfaction to learning outcomes
  http//saweb.csus.edu/students/assessment.aspx
• WASC accreditation
• http//www.oir.csus.edu/wasc/
• In service training sessions
• http//saweb.csus.edu/students/
• Alignment of Divisions goals with University
  Mission and 2010 http//saweb.csus.edu/students/d
  estination2010.aspx
• Involvement of faculty in the work of the
  Division programs, workgroups, committees
• Active involvement in University goal setting

9
Thank you!
10
Expanding the Definition of Student Learning

• At Sacramento State University, the Division of
  Student Affairs defines student learning as a
  comprehensive, holistic, transformative activity
  that integrates academic learning and student
  development, processes that have often been
  considered separate, and even independent of each
  other.
• When we say learning, then, we do not mean
  exclusively or primarily academic instruction,
  the acquisition of disciplinary content, or
  classroom learning.

(quoted directly from Learning Reconsidered A
Campus-wide Focus on the Student Experience)