Record Management Company Enhances Customers' Experience

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Record Management Company Enhances Customers
Experience

WWW.INTEGRAECM.COM
By Gary Maxwell, President
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Record Management Software

WWW.INTEGRAECM.COM

• People. Information. Processes. Collectively,
  their interaction determines the level of success
  for your organization. And the initiation point
  of this interaction is often a form or document,
  a collection of information that then passes
  between people and systems. A record management
  companys software products serve as Intelligent
  Document Elements that capture information and
  navigate the process behind each form or document
  in a way that improves efficiency, manages
  complexity, allows for rapid change and enhances
  the customer experience. 
• The record management companys
  software automatically captures data from paper
  forms and documents, validates the data and
  passes it to enterprise systems, such as ECM, ERP
  and CRM applications. Bringing all data online
  helps ensure data accuracy, reduces operating
  costs and accelerates business processes. The
  record management companys software operates
  locally or remotely, leveraging Web-based
  connectivity to transmit data from paper to
  remote applications or systems.

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Record Management Software Features

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• Form Designer
• A point-and-click application for easily
  implementing automated forms processing and
  document capture. Designer includes complete
  layout tools to create new forms and to automate
  your existing forms and document types.
• Flexible Document Input Options
• Out-of-the box interfaces to scanners, fax,
  email, file systems and Internet.
• View and index non-image file types
• A record management companys software supports
  viewing of word processing, spreadsheet,
  presentation, graphic, multimedia, and other
  formats without needing the native file
  application.

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Record Management Software Features

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• Content-based classification
• This software automatically classifies and sorts
  forms and semi- and unstructured documents via
  barcode, form identification, full page keyword,
  rules-based and phrase identification algorithms.
• Automatic data extraction
• Automatic extraction of indexes from forms and
  semi- and unstructured documents by best-in-class
  recognition engines.
• Document Package handling
• A record management companys software allows
  multiple levels of association for forms and
  documents within a batch group sets of forms
  and documents together.

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Record Management Software Features

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• Anytime QC
• This software enables users to view, rotate,
  add, delete, copy, reposition, and automatically
  or manually reclassify and index at any time
  during the life of the batch, from scan to
  commit.
• Data Quality Assurance
• Data quality assurance personnel can intuitively
  and efficiently validate classification and
  extraction results with ease.
• Auditing and Tracking
• A record management companys software tracks
  every-step between people, systems, images,
  associated data and system changes.

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Record Management Software Features

WWW.INTEGRAECM.COM

• Digital record signature support
• Provides ability for a user to digitally sign
  records associated with views of/changes made to
  data in the software system.
• Print merge application
• Merges electronic records onto forms for
  printing.
• Automated workflow
• Paper-originated forms and documents from the
  record management companys software can easily
  and rapidly feed into electronic-based in-process
  workflows or can initiate workflows in ECM
  applications.

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Record Management Software Features

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• Flexible Export Interfaces
• Automatically delivers data to more than 300
  business applications.
• Document Scanning
• High-speed document scanning is only one element
  of a record management companys softwares vast
  time and money saving features
• Record management software can be used in a wide
  variety of industries including accounting,
  customer service, human resources, marketing,
  production, government, education, healthcare,
  pharmaceutical, finance and more.
• Contact your local record or document management
  company for more information about their document
  management software and how this software can
  benefit your business

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About the Author

WWW.INTEGRAECM.COM

• Gary Maxwell is President of Integra ECM, a
  leading document management company serving
  Idaho, Oregon, Washington, Montana, Wyoming, and
  Utah for over 35 years. Learn more about our
  record management company by visiting
  http//www.integraecm.com/about-us/community.aspx
  today.