DEPARTMENT OF HUMAN RESOURCES WEB SITE PROJECT

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DEPARTMENT OF HUMAN RESOURCES WEB SITE PROJECT
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Evaluation Of Current Site

• No longer able to add new postings
• Technologically outdated
• Not user friendly
• Must scan through all postings
• Posting not in any order
• Difficult to read
• Lack of additional information

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Research/evaluation

• Research other university/business sites
• Other state of Maryland institutions
• Other colleges and universities in Maryland
• Other universities/colleges in the US
• The best of the best

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University Sites

• Harvard University
• Job search engine position, location, etc.
• Link to benefits
• Photos of campus
• Profiles of employees
• Community resources
• Apply on line
• Great sales pitch

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University Sites

• Towson State University
• University of Baltimore
• Easy to locate posting section
• Basic information

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Research/evaluation

• Determining our audience/users
• Prospective employees
• Current employees
• Faculty/staff hiring process

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Research/evaluation

• Determine features and rank according to priority
• User friendly
• Quick access to job postings
• Job search data base
• Links to other HR areas/resources
• Community links

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Goal Setting

• Determine goals of site and set priorities
• GOALS
• To provide current, comprehensive information
  on all areas of employment at UMBC including
  types of positions, position vacancies,
  application and selection procedures, application
  forms, benefits, and employment staff contacts to
  prospective applicants.

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Goal Setting

• To design a web site that is easy to navigate
  and provides information in an attractive and
  technologically current manner.

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Determining Content

• Evaluating the content of the current site
• Items we wanted to keep
• Application (printable)
• Employment staff contact information

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Content

• Discussion/brainstorming with staff
• Features we wanted to incorporate
• Information to include to reduce the number
  of phone and e-mail inquiries
• An impressive site that would draw in job seekers
  (to match UMBCs reputation in technology)

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Developing Content

• Obtaining staff input (i.e. What are the FAQ?)
• Resources that were already available (i.e.
  Directions and community info.)
• Taking the perspective of an first time user

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Content

• Determine content
• Job Postings
• How to Apply/Employment Process
• Application (printable)
• Frequently Asked Questions
• Summaries of Benefits offered to employees
• Employment Staff contacts
• Directions to UMBC
• UMBC/Community Information resources

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New Employment Section

• Employmentsection

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Job Posting Administration

• Developing a system to post positions
• Change system to allow access by all employment
  staff

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Job Posting Administration

• Researched other job posting sites
• HR postings sites
• Internet posting sites
• Previous experience with other administrative
  posting sites
• Higher ed jobs higheredjobs.com

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Job Posting Administration

• Determine features
• Alleviate duplicate work of typing postings
• Ability to reactivate old postings
• Ability to edit postings
• Automatic deletion after closing date
• Potential to expand and add new categories

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Job Posting Administration

• Testing phase
• Have staff use site
• Entered actual postings
• Obtain feedback from other staff
• Note any problems or bugs that are found

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Developing The Other Content Areas

• Meeting individually with other content area
  specialists (Benefits, Payroll, etc.)
• Reviewing current site
• Showing research examples/encourage further
  research
• Obtaining ideas/suggestions
• Showing Employment section as an example
• Coordinating projects

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Other Content Areas

• Consistent, useful overlap, logical
• Several areas have FAQ sections
• All have employee contact information
• Special sections for forms and policies

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Finalizing Content

• Group meetings to review content and make
  revisions
• Proofreading and editing site

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Adding a Special Touch

• Taking photographs of employees in various
  departments and positions for use on site
• Continuing the HR motto of Building Bridges to
  Better Service with photograph of the Chesapeake
  Bay Bridge

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What We Learned

• Can be time consuming
• Research was extremely helpful
• Allow for revisions emphasize final content
  approval
• Worked well have one person as coordinator

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New HR Home Page

• NewHRwebsite

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Thanks to everyone that assisted with the project!

• Check out our new dream home
• www.umbc.edu/hr