National Consortium for Continuous Improvement in Higher Education

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• National Consortium for Continuous Improvement in
  Higher Education

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Who We Are
The National Consortium for Continuous
Improvement was formed in 1999 by national
leaders in continuous improvement, organizational
development, planning, quality, institutional
effectiveness and related areas. Our mission is
to advance academic and administrative excellence
in higher education by identifying, promoting,
supporting and sharing effective organizational
practices among member institutions.
John Dew
In our respective institutions across the nation,
members of NCCI are involved in addressing
critical issues by converting policies and ideas
into action and results. NCCI enables us to
advance the effectiveness of our institutions
through collaboration. Collectively, we have the
capacity and desire to advance critical issues at
a broader, national level through our specialized
skills and experience. If you share these aims,
we invite you and others from your institution to
join us in this effort. John Dew Chair,
Executive Council
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Guiding Principles

• We strive for excellence in every aspect of our
  work.
• We share our best ideas openly.
• We believe that a better idea might be found
  where it is least expected.
• We seek to learn from diverse perspectives.
• We advocate for continuous improvement approaches
  in higher education.

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Core Processes Services

• In pursuit of our mission, core processes and
  services are
• Sharing information and effective practices
• Networking
• Providing learning opportunities
• Consulting and mentoring
• Conducting collaborative research
• NACUBO provides organizational support and
  resources to NCCI through funding from NCCI
  membership dues.

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NCCI Goals for 2003

• 1. Sponsor conferences and events that promote
  learning and networking
• Annual conference and one to three other events
  annually
• 2. Develop systems for effective sharing of
  effective practices through technology and shared
  materials.
• Website
• 3. Develop a system for sharing best practices
  and developing leadership capacity through
  inter-institutional collaboration.
• Internet and website, electronic webinars
• 4. Develop NCCIs membership base and financial
  stability.

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NCCI Goals - contd

• 5. Develop partnerships to advance higher
  education excellence.
• Core partnership with NACUBO
• Collaborative efforts with other partners.
• 6. Develop, define, and communicate NCCI
• Articles of Association, policies, financial
  system, strategic plan
• Communication strategy with NCCI members,
  potential members, and partners
• Explore potential funding sources
• 7. Explore our potential for influencing
  national initiatives and policies in higher
  education.

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NCCI Executive Council Officers

• Chair. John Dew, Director of Quality Improvement,
  University of Alabama
• Vice Chair. Paula Gill, Director, Office of
  Student Financial Services, Belmont University
• Immediate Past Chair. Louise Sandmeyer, Executive
  Director, Office of Planning and Institutional
  Assessment, Pennsylvania State University
• Secretary. Van Gray, Associate Vice President for
  Strategic Planning and Improvement, Baylor
  University
• Treasurer. Ron T. Coley, Associate Vice
  Chancellor for Business and Administrative
  Services, University of California, Berkeley

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Committee Chairs

• Grants. Kate Riley, Manager of Program
  Operations, University of Washington
• Learning Systems. Helen Kelly, Executive Director
  of Computer Operations and Information Systems,
  University of California at Berkeley
• Membership and Marketing. Marsha Moore, Director,
  professional Development, Texas State
  University-San Marcos
• Partnerships. Maury Cotter, Director, Office of
  Quality Improvement, University of
  Wisconsin-Madison
• Programs. Molly Nearing, Senior Quality
  Facilitator, Binghamton University
• 2004 Milwaukee Annual Meeting. Richard Norman,
  Vice President for Finance and Business Services,
  Miami University

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NCCI Executive Council Members

• Ruth C. Ash, Dean, School of Education and
  Professional Studies, Samford University
• Chris Christofferson, Associate Vice Provost,
  Stanford University
• Ed Cunliff, Assistant Vice President, Academic
  Affairs, University of Central Oklahoma
• Victoria de Jesus, Assistant to the President,
  Ana G. Mendez University
• Violetta Ettle, Assistant Provost of
  Administration, American University
• Roxana Bahar Hewertson, Director of
  Administration, Cornell University

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NCCI Executive Council Members - contd

• Diane Moen, Vice Chancellor for ASLS, University
  of Wisconsin- Stout
• Beth Pellicciiotti, Assistant Vice Chancellor for
  Academic Quality Programs, Purdue University
  Calumet
• Brent Ruben, Executive Director, Center for
  Organizational Development and Leadership,
  Rutgers
• John Sanders, Quality Improvement Programs
  Manager, California State University

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Member Associations

• American Association for Higher Education
• American Council on Education
• Association of Higher Education Facilities
  Officers
• Association of Research Libraries
• National Association of College and University
  Business Officers
• National Association of College Stores
• National Association of State Universities and
  Land-Grant Colleges
• United Educators Insurance Risk Retention Group,
  Inc.

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Collaborations

• American Council on Education
• American Society for Quality
• Academic Quality Improvement Project, Higher
  Learning Commission
• Juran Institute
• Kellogg Commission on the Future of State and
  Land-Grant Universities

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Learning Opportunities

• Collaborating and partnering for performance
  improvement
• Developing and implementing new improvement
  strategies
• Assessing and improving the quality of our
  workplaces
• Utilizing quality concepts in academic processes
• Using technology to promote organizational and
  service excellence
• Measuring performance
• Planning models
• The Baldrige in higher education
• Leadership and organizational assessment
• Organizational development and change
• Integration of academic and administrative
  perspectives
• Effective practices sharing

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NCCI Institutions

• American University
• Ana G. Mendez University System
• Andrews University
• Arizona State University
• Baylor University
• Belmont University
• Binghamton University
• California State University System Office
• Carleton University Ottawa, Canada

• Cornell University
• Dartmouth College
• Drexel University
• Eastern Michigan University
• Fort Hays State University
• Gateway Technical College
• Georgia State University
• Higher Ed. Commission Islamabad, Pakistan
• Iowa State University
• Kent State University
• Massachusetts Institute of Technology

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NCCI Institutions

• Miami University
• Michigan State University
• Montclair State University
• Northwest Missouri State University
• Pennsylvania State University
• Pepperdine University
• Purdue University
• Purdue University Calumet
• Rutgers, The State University of New Jersey

• Samford University
• Seton Hall University
• Sheffield Hallam University Sheffield, England
• Sonoma State University
• Southwest Missouri State University
• Stanford University
• SUNY at Buffalo
• Texas State University San Marcos
• University of Alabama
• University of California, Berkeley

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NCCI Institutions

• University of California System
• University of Central Oklahoma
• University of Miami
• University of Minnesota, Duluth
• University of New Mexico Main Campus
• University of New Orleans
• University of the Sciences in Philadelphia
• University of Southern California
• University of Toledo

• University of Ulster Ireland
• University of Vermont
• University of Washington
• University of Wisconsin-Madison
• University of Wisconsin-Stout
• Villanova University
• Walden University
• Waukesha County Technical College
• Weber State University
• Wilkes University
• Yale University

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Membership Benefits

• Participation in workshops and annual conference
  at reduced registration fees
• Networking and sharing information with
  practitioners and peers
• Best practices and information sharing via
  printed and electronic communications

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NCCI 2003-04 Events

• Introduction to Performance Measurement and the
  Dashboard System at the University of Miami,
  Webinar, November 12, 2003
• Strategic Planning Off the Shelf and Into
  Action, Webinar, November 19, 2003
• Using the Balanced Scorecard as a Vehicle for
  Transforming the Administrative Culture at
  UC-Berkeley, Webinar, January 15, 2003
• Cost Reductions Strategic Approaches, one-day
  workshop, Dallas, TX, February 5, 2003
• Applying the Balanced Scorecard Methodology in a
  University System The California State
  University Systems Success Story, Webinar, March
  17, 2004

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2004 Annual National Conference

• July 17-18, 2004
• Milwaukee, Wisconsin
• (in conjunction
• with NACUBO)

Pictures from the 2003 Conference in Nashville
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More Information

• Web Site - http//www.ncci-cu.org
• Susan S. Clarke, Administrative Coordinator
• NACUBO, 2501 M Street NW, Washington, DC
  20037-1308
• Email ucwiz_at_aol.com or sclarke_at_nacubo.org
• Voice 914 276-2717 or 202 861-2500