The University of North Carolina Military Education Portal

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The University of North CarolinaMilitary
Education Portal

• Distance Learning Forum
• December 5 and 6, 2006

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The University of North Carolina Military
Education Portal
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President Erskine Bowles Call to Action

• Meet the enormous challenge of global
  competition through innovative educational
  partnerships and technology applications
• Become leaders in efficiency and effectiveness
• Focus our efforts in areas that can give North
  Carolina the best chance to compete and win in
  the global economy

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Project Development Process

• Jim Sadler held a meeting to discuss the need and
  planning of the UNC Military Education Portal
  Fall 2006
• Contracted with LEARN NC to develop The Portal
• Competitive analysis review
• Portal development Team selected, work started

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Goals of the Portals Projects

• Leverage resources to support campus recruitment
  for online enrollments in NC, national, and
  international targeted audiences
• RECRUIT and DIRECT students to appropriate campus
  online programs
• Raise the profile and visibility for all UNC
  campus online degrees

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UNC Portals Benefits

• Searchable database of over 150 online degrees
  and certificates
• Provide North Carolina educational quality, cost
  effectiveness for in-state tuition and online
  degree flexibility
• Personalized, customized responses to online
  degree inquiries
• Customized relationship management with the
  interested students and UNC institutions

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Example of the need for the UNC Portals Military
Education Needs

• Education Service Officers, counselors, military
  service personnel and dependents need UNC to have
  a unified presence for Distance Education degree
  offerings
• Coordinated information dissemination to all NC
  military
• One location that provides accurate and up to
  date information about all UNC online degree
  offerings

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Unified, Consistent Communication

• One Portal for all UNC online degree information
• One point of communications for all UNC
  information
• One place for interested students to directed to
  the appropriate online degrees

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Determining services the Portals should provide

• Survey implemented December 2006
• Determine centralized support requirements needed
  by the universities
• Results will drive the additional development of
  the Portals site architecture

• Teams
• Advisory Team
• Student Services Team
• National and international programs Teams
• Communications and Marketing Team
• 22 Team
• Quality assurance
• Technology infrastructure/platform
  Inter-institutional course sharing
• Teams for specific consortia

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Determine Needed Student Services Support

• Admissions
• Advising
• Academic calendars
• Registration and records
• Help desk

• Financial Aid
• Online Bookstores
• Libraries
• Tech requirements
• FAQ

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What makes these portals unique?

• Recruit interested students and drive them to the
  appropriate UNC campus
• UNC Systems goal is to put the student first
• Provide North Carolina educational quality, cost
  effectiveness for in-state tuition and online
  degree flexibility
• Personalized, customized responses to online
  degree inquiries that represent each university
• Customized relationship management with
  interested students and UNC institution

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Partnerships

• NC Community Colleges - Online 22 Bachelor
  Completion Degrees
• Corporate and industry partnerships
• Troops to Teachers
• NC DPI
• National and International partnerships
• Specific consortia support health consortia,
  education, etc.

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Examples of the Military Education Portal

• Each Portal will have separate identity brand
• All universities will be represented with their
  logos and brands
• Consistency and uniformity will be achieved
  through the use of templates
• All interested students are directed to the
  appropriate campus and degree program

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Decision Tree Searchable Database
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Example of Welcome Page

• Meetings to determine

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Home Page
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Base Browser
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Decision Tree leading to the campus Online
Degree Information
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Decision Tree Selecting the Major
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Begin Communication with the Student
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Personalized PDF e-mailed to Student
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Different Creative for Each Branch of the
Military
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The University of North Carolina Online
PortalsUNC Online PortalUNC Military Education
Portal UNC 22 Portal

• Serving North Carolina and Beyond