Jacada Ltd.

1
Computer Software Companies

• Jacada Ltd.
• Lawson Software, Inc.
• Kana
• Communications, Inc.

2
Jacada Ltd.

• As the leading supplier of legacy integration in
  the world, Jacada helps companies improve the
  value and warranty of their legacy applications.

3
Jacada Ltd.

• Products
• Jacada Integrator
• - rapidly integrates legacy business systems
• Jacada Interface Server
• - automates web-to-host solutions
• Jacada Terminal Emulator
• - cross-platform thin client terminal emulator
• Jacada Studio for iSeries
• - rapidly delivers web and client/server
  applications

4
Jacada Ltd.

• Customers
• Automotive BMW, Volvo, Ford
• Insurance and Financial AAA, Nationwide
  Insurance, Prudential Financial
• Telecommunications ATT, Bell South
• Public Sector Federal Reserve Bank, US Air
  Force, Department of Interior
• Software ALLTEL, Microsoft
• Retail Kmart, Abercrombie Fitch

5
Lawson Software, Inc.

• Lawson Software designs and builds business
  process software solutions to automate and
  combine significant business procedures. They
  assist customers, partners, suppliers and
  employees.
• Software solutions incorporate financial,
  distribution, human resources, procurement,
  services automation systems and analytics.
• Software is secure to meet your preference.

6
Lawson Software, Inc.

• Branches of Users
• Healthcare
• Retail
• Public Sector
• IT Departments
• Financial Services
• Professional Services
• Other Strategic Markets

7
Lawson Software, Inc.

• Customer Services
• Consulting
• Implementation Services
• Training
• Ongoing Support
• 24/7 Tech Service
• Velocity Outsourcing

• Solutions
• Sorted and packaged immediate info
• Easy-to-Use Software
• Fast, Easy Implementations
• Capitalize on a low total cost of ownership
• Comprehensive, integrated front-to-back office
  solutions

8
Kana Communications, Inc.

• Kana software enables firms to interact with
  consumers and associates by providing outstanding
  assistance and care by identifying wealthy
  customers, rapidly answering questions and
  cross- selling new products and services.
• - Uses the internet along with the only
  eCRM suite of scalable JZEE and .NET
  applications.

9
Kana Communications, Inc.

• Services
• Telecommunications
• Helps attract wealthy subscribers
• Minimizes costs
• Healthcare
• More efficient communication
• Better customer satisfaction
• Financial Services
• Creates customer loyalty
• Increases communication
• Differentiates products offered

10
Kana Communications, Inc.

• The NEW KANA IQ 8
• Foundation for KANAs Agent-Assisted and
  Self-Service Solutions
• Enhanced Customer Service
• Quicker and more precise request resolution
• Lower service charges
• Improved customer happiness

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Differences in Stocks of Computer Software
Companies