Chapter 1 Book Store

1
Chapter 1 Book Store

• Owned By Ashley Baksis

2
Company Overview

• Book Store Offering all genres, and new releases
  of books for all ages as well as CDs, DVDs, and
  coffee
• Location Monroeville, Pennsylvania with more
  shops to come
• Focus on high school and college customers
• Estimated customers 1,000 customers weekly
• Book Prices 12 on average
• Price Range 5-25
• Estimated Sales 576,000 or more a year

3
Employees

• Managers Supervise day to day activities
  including opening /closing procedures and
  inventory, form schedules, handle customer
  complaints/suggestions
• Cashiers Complete sales and handle exchanges
• Sales Perform book searches, help customer
  locate book within store, have brief knowledge of
  current products
• Stockers Stock shelves, and organize books

4
Hardware

• Input Devices Computer, Keyboard, Mouse, Scanner
• Output Devices Monitor, Printer
• Storage USB flash drive, CD/DVD drive, hard disc
  
• drive
• Network Local Area Network (LAN), client
  server network

5
Software

• Word Processing Microsoft Word 2007
• Spreadsheets Microsoft Excel 2007
• Database Microsoft Access 2007
• Presentation Microsoft PowerPoint 2007
• Communication Sending and Receiving devices

6
Data

• Employees 15-20
• Customers 1,000 per week
• Products Books, CDs, DVDs, and coffee
• Equipment Shelving, computer, printer, scanner,
  fax machine, phone, coffee maker

7
Procedures

• Normal Operation Before opening clean, restock,
  and count change. Serve customer s in a timely
  manner and maintain clean and safe environment.
  Save sales and inventory information on the
  computer, flash drive and CD-RW hourly and at
  beginning and end of each day
• Back Up Daily information saved on the computer,
  flash drive and CD-RW
• Failure Use back up information from flash
  drive, or CD-RW

8
Conclusion

• My Business plan is to open a Book Store in
  Monroeville, Pennsylvania. To hire helpful and
  caring employees, that can give each customer a
  happy and helpful experience. I will offer
  quality service and up to date products and
  software. Ill make sure all information is up to
  date and saved on computers with normal failure
  and back up plans. I hope with great employees
  and up to date equipment I will enjoy business
  success.