Any person who willfully conceals or willfully takes possession of any goods offered for sale by a wholesale or retail store or other mercantile establishment, without the knowledge or consent of the owner thereof and with intent to convert the goods to his own use without paying the purchase price therefore, is guilty of shoplifting.
6 In Other Words
If you steal a priced item from a store you are guilty of shoplifting.
7 Reasonable Detention
Town Ordinance 9.20.050
Any peace officer, merchant or merchants employee who has reasonable cause for believing that a person has committed the crime of shoplifting as defined under Section 9.20.040 may detain and interrogate such person in regard thereto in a reasonable manner and for a reasonable time.
8 In Other Words
If you, as a salesperson, believe a person has just stolen a priced item from your store, you can detain and question them.
9 Obtain Description 10 Shoplifting Techniques
Slight of Hand tricks
Moving items to hidden locations
Distractions/Team Play
Grab and Go!
Open bag/purse drop
Baby stroller
Baggy clothes
Lone employee curse
11 Solutions
Be Aware!
Reduce Hidden areas with mirrors, cameras, et.
Cashier Positioning
If possible, 2 or more employees on duty
Merchandise Positioning
12 Employee Theft
Employee theft accounts for 80 of total loss from business
Cash Targets
Item Targets
I deserve this, they dont pay me enough!
13 Solutions
Employee Theft
Prevention is mainly a matter of hiring and management practices
Hiring Practices
Do not hire a dishonest employee
Require complete application
Verify employment record and references (ask for independent references)
Check criminal and credit histories
If you cannot verify all information presented, do not hire
14 More Solutions
Employee Theft
Management Practices
Set clear policies and guidelines for all employees it should contain security procedures, accountability, and assigned duties
Limit access to critical areas as much as possibletrack keys, knowledge of lock combinations, establish standard procedure for making deposits
If a crime does occur, do not discount current or ex-employees as suspects