MaryEllen LanderApril 2003

1
Helpful Hints for Presenters

• Society of Quality Assurance
• 2008 Annual Meeting Guidance

2
Effective Oral Presentation Skills

• Body Language
• Eye contact
• Body movement
• Voice Techniques
• Organization and Presentation

3
Body Language

• What impacts an audience? (UCLA survey)
• Words 7
• Tone 38
• Non-Verbal 55

4
Eye Contact

• Gathers feedback from audience
• Makes a commitment to audience
• Do not focus on one person
• Large audience, scan heads

5
Hands

• Closed vs. open
• Closed defensive
• Open feels dumb, looks good
• Punctuation mark for body language

6
Body Movements

• NO PACING !
• Make movements purposeful
• Make the audience follow you

7
Smile, smile, smile
8
Voice Techniques

• Pauses
• Give emphasis to statements
• Transitions
• Refocuses
• Tone
• Alter rate and pitch

9
Organization

• Plan your presentation
• Assess the audience
• Knowledge level
• Speaking environment
• Determine the message
• What is your topic?

10
Organization

• Opening
• Purpose
• Body
• Conclusion
• QA
• Wrap-up

11
Introduction

• Establish rapport
• Anecdote
• Personal experience
• Smile
• Make eye contact

12
Purpose

• Who are you?
• Name
• What are you going to tell me?
• Brief overview
• Why should I believe you?
• Refer to brief bio
• Place for disclaimers

13
Body

• 2-5 main ideas
• Subpoints
• Facts
• Data
• Analogies
• Benefits

14
Conclusion

• Recap main points
• Completes presentation
• Summarize
• Lead into QA

15
Q A

• Receive question
• Restate question
• Answer briefly
• Eye contact
• Re-check

16
Its a Wrap!

• Wrap-up
• Re-state conclusion
• Thank the audience
• Smile

17
Have Fun!

• The topic may be serious but you dont have to be
  stern
• If you enjoy your presentation, so will others