Body Language

1
Body Language

• Chapters 1-4

2
Communication

• In face to face, ___ from words, ___ from tone
  (how you say it), ___ from non-verbal
• 3 forms of Non verbal
• Appearance
• Space
• Body language

3
Image

• How people perceive us
• Built in evaluating machine
• Superficial evidence to make profound value
  judgments
• We all judge a book by its cover, people are
  judging you
• Your image is your choice

4
Interesting Tid Bits

• Most politicians have personal body language
  consultants
• Average person actually speaks words for a total
  of 11 minutes a day.
• We make 250,000 facial expressions
• Fortune tellers can produce 80 accuracy when
  reading a person
• Body language reveals true feelings
• Some gestures are inborn

5
Three Rules for Reading

• 1. Read gestures in clusters
• 2. Look for congruence
• 3. Read gestures in context

6
Your hands

• More connections between hand and brain than any
  other part
• Most valuable in honesty and open-palm displays
• Hand in pocket, behind back
• Dominant in hand holding-hand in above position
• Finger point

7
Hand Shake

• Evolved?
• Means?
• Dominance transferred, upper hand
• Equality-vertical position
• Left side advantage
• Double hander

8
Magic of Smile

• Genuine vs. forced
• More you smilemore positive reactions
• Humor sells
• 15 of laughter has to do with jokes. Its more
  about bonding
• Types
• Tight lipped
• Twisted
• Drop jaw
• Sideways looking up
• W Grin
• Permanent down mouth

9
Arm Signals

• Barrier signals
• Solution
• Fists, arm gripping, thumbs up, hugging self,
  coffee cup barrier, hand bag barrier
• How rich reveal insecurity
• Power of touch

10
Personal Space

• Appropriate for business, culture
• Why we hate riding in elevators
• Luncheon test
• Car territory

11
Legs

• Legs
• Feet tell the truth!
• 4 main stands
• 1) At attention
• 2) Legs apart
• 3) Foot forward
• 4) Leg cross
• American figure four
• Figure four leg clamp
• Ankle lock
• Leg twine

12
Most Common Gestures

• The nod
• Head shake
• Head up
• Head tilt
• Head down
• Head duck
• Imaginary lint pick
• Ready for action
• Sizing up competition
• Legs spread, leg over the chair
• Straddle a chair
• Catapult

13
Secret Signals

• Mirroring and matching voices
• Glasses and make-up
• Brief case signals
• Body angles
• How we exclude others
• Feet pointing
• Body lowering