NCAL

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NCALs 2009 Strategic Objectives Goals

• Howie Groff, NCAL Chair
• Spring Multifacility Conference April 22 24,
  2009

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NCAL in 2009 and Beyond

• NCAL is Leading the Charge for the Assisted
  Living Profession.
• Advocacy
• Workforce
• Quality
• Consumer Relations
• Membership

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Advocacy Growing NCALs Voice in Washington

• NCAL Board of Directors
• 100 PAC Participation
• Host at least one Congressional tour
• Host or co-host at least one fundraiser
• Pursuing the 2009 AHCA PAC goals for committees

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Advocacy Growing NCALs Voice in Washington

• NCAL State Leaders
• NCAL State Leader advocacy and leadership
  training program (modeled after the Future Leader
  program)
• 30 Congressional tours
• Develop a grassroots program that would enable
  NCAL to generate 1,000 contacts
• Improved Web tool to help contact lawmakers

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CEOs and Executives Join The National Advocacy
Fight!

• Participate in the AHCA PAC
• Host a Congressional Tour
• NCAL your state affiliate can help
• Host or attend fundraisers
• AHCA/NCAL wants to be able to call on you as
  assisted living leaders to write or call your
  Senators and Member of Congress when critical
  issues arise.

6
New Political Landscape

• It is a new ballgame in terms of financing and
  regulations.
• New Democratic Congress
• New Administration
• Economic Crisis
• What are the immanent issues facing assisted
  living in DC?

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NCAL Legislative Priorities

• Medicare Part D Co-Pay fix
• Economic Stimulus including increased Medicaid
  Funds
• Employee Free Choice Act
• Arbitration Agreements
• False Claims Act

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Regulation of the Assisted Living Profession

• NCAL Keep AL Regulation at State Level.
• White Paper
• Matrix on Minimum State Standards
• NCALs Quality Agenda
• But Be Prepared for Debate over Federal
  Regulation.
• Regulatory Principles Document
• Legal Analysis on the Ability of Federal
  Government to Regulate
• NCAL Needs To Be at the Table!

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Medicaid Waivers and Assisted Living

• Issues with Medicaid Waiver Funding
• Rates often inadequate
• Payment for AL Incomplete (housing, food,
  utilities not covered, SSI check insufficient)
• Many Recent Home and Community-Based Federal
  Initiatives, Regulations Tend to Exclude AL
• NCAL Study of Individual State Medicaid Rates,
  Payment Issues Under Way

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Workforce Strategy

• Overall Workforce GoalIdentify tools for
  assisted living members for the improvement of
  workforce retention
• Workforce Education
• Create Guiding Principles for Leadership
• Development of the third annual NCAL Day
  curriculum
• Development of core competencies for assisted
  living administrators/executive directors

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Workforce Resources

• Toolkits and educational materials about
  union-related issues.
• Development of Caring for Our Caregivers Web
  site for employee retention.
• Continue collaboration with American Assisted
  Living Nurses Association (AALNA) in the
  development of state chapters.

12
Quality Strategy

• Overall Quality GoalDevelop and support
  programs that promote continuous quality
  improvement and performance measurement in the
  assisted living setting.

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Advocating Care Excellence (ACE)

• NCALs new banner to house all quality resources
  and tools for the membership.
• NCAL Quality Web site debuted March 1.
• Has all inservice tools created to date.
• Links to collaborative partners (MIV, CEAL, AALNA
  and Provider Mgmt).
• Links to all of NCALs Guiding Principles.

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Advocating Care Excellence (ACE)

• The ACE program is based on NCALs five guiding
  principles for quality
• Person-centered caring
• Ethical practices and financial stewardship
• Facility mission and vision statements
• Quality improvement
• Workforce

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Training Programs Quality

• Develop Guiding Principles for Dementia Care in
  assisted living.
• Develop training resource for providers with gay,
  lesbian, bisexual, and transgender residents in
  assisted living.

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Performance Measures Quality

• Identify and define performance measures
  applicable to assisted living operational
  performance.
• Continue NCALs partnership with My InnerView
  (MIV). The 2009 goal is to have 925 NCAL
  assisted living communities participating in
  using MIV satisfaction surveys.

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Consumer Relations Strategy

• Overall Consumer Relations GoalDevelop and
  promote tools that support positive consumer
  experiences with, and perceptions of assisted
  living.

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Consumer Relations Tools

• Understanding Assisted Living Key Facts Tips
  On Choosing A Community
• PowerPoint presentation for members to give at
  local business luncheons or community groups such
  as Lions Clubs, or chamber of commerce.

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Consumer Relations Tools

• Development of a staff training tool on the best
  practices for preparing residents for a move out
  or discharge.
• Creation of a tool kit on how to work with media.

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NCAL Membership

• NCAL is GROWING!
• Growth Goal of 20,000 beds in 2009.
• Educational Programs and Webinars
• Local and National Advocacy
• Quality Initiatives
• Leadership Opportunities for Members
• Networking
• Professional Development
• Team Based Recruitment Approach with NCALs State
  Affiliates

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NCAL Membership

• Why NCAL?
• Strength of AHCA/NCAL partnership in DC
• Political strength our federation has in state
  capitals
• The power of a diversified voice (SNF, NF, and
  AL)
• Access to key players in the administration,
  including the Speaker of the House and leadership
  in The White House
• Ability to execute multifaceted issues campaigns

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Take Advantage of YourNCAL Member Resources

• Knowledge www.ncal.orgAccess to NCALs
  Members Only Web site.
• Included
• Assisted Living Research and Studies
• Labor, Workforce OSHA Resources
• Legislative Updates
• Life Safety Disaster Preparedness Information
• NCALs Guiding Principles
• Guiding Principles for Assisted Living
• Guiding Principles for Quality in Assisted
  Living
• Guiding Principles for Providing Information to
  Consumers
• NCALs Publications
• NCAL FOCUS
• NCALconnections

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Take Advantage of YourNCAL Member Resources

• Education, Networking, Events and Tools
• FREE Webinars, such as
• Marketing your Assisted Living Community
  Avoiding Risky Pitfalls
• Why Do They Do That Understanding Behaviors
  Associated with Alzheimers Disease
• How the New ADA Amendments Impact Assisted Living
  and Nursing Home Workplace Policies and
  Practices
• Training Programs and Guides, including
• Transitioning into Assisted Living
• Turning Complaints into Compliments
• The Power of Ethical Marketing

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Take Advantage of YourNCAL Member Resources

• Send your Directors to NCAL Day
• Sunday before Convention (Oct. 4th)
• Must attend event for providers who work in the
  assisted living arena
• Learn side-by-side with your peers on AL issues
  that impact your business
• Latest news
• Innovations
• Trends

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Take Advantage of YourNCAL Member Resources

• NEW!!!
• Making Resident and Family Councils Successful
  in Assisted Living
• This guide encourages communities to support
  resident councils and family councils
• Union Primer Tool Kit
• Provides information on collective bargaining,
  legal protections for union members, and reasons
  why employees unionize.

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Questions