FALL 2002 BLACKBOARD SURVEY RESULTS

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FALL 2002BLACKBOARD SURVEY RESULTS
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PREFACE
The following are the results of a survey
conducted in Fall 2002. The survey allowed all
students participating in courses using
Blackboard to provide feedback on their
experience in using the Blackboard site. The
survey is based on the response of 776 students.
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Research Topic 1

• Student training and support needs

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What would facilitate your learning to use
Blackboard

• No needs it is good the way it is - 34
• More instructors/classes should use it should
  use it more often/more of it - 23
• Blackboard is very easy self-explanatory - 17
• Like it - helpful, makes class easier, more
  convenient - 6
• Instructors should keep grades online - 6
• 361 total comments

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What would facilitate your learning to use
BlackboardConcerns

• Instructors need to learn how to use it better -
  2 (9)
• Instructors need to organize their files remove
  buttons they dont use - 2 (8)
• Need clearer instructions for logging in the
  first time need tutorial for first time users
  and common features - 2 (7)
• 361 total comments

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Research Topic 2

• Most and least useful features of BlackBoard

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Use of Blackboard Tools
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Blackboard tools Open comments

• Easy, convenient to use, no problem great,
  useful tool - 48
• Liked online grades - 17
• Liked first page announcements, calendar, events,
  list of current courses, discussion board - 8
• All instructors should use it, use more of it -
  8
• Can inform instructor and turn in assignments
  through Blackboard when unable to attend class -
  2
• 386 total comments

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Blackboard tools Concerns

• Slow couldnt get in from off-campus for several
  minutes - 3
• Printing everything in Blackboard takes a long
  time and more money - handouts should be given in
  class - 2
• Blackboard is confusing, needs to be more
  user-friendly - 2
• Problem taking quiz, dislike it - 1
• Previous courses should be removed sooner - 1
• 386 total comments

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Research Topic 3

• Teaching-Learning Methods and Behaviors

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Instructor and Student contact
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Instructor and Student contact Open comments

• Blackboard was very useful for interaction - 21
• It is difficult to communicate with instructors
  in classes that dont use Blackboard wish all
  instructors used it - 16
• Student-instructor interaction was greater
  student-student interaction was less - 8
• Instructors werent consistent in using
  Blackboard failed to use it effectively - 7
• I wish I would use it more - 5
• Interaction happens with or without Blackboard
  email is enough - 4
• Emailing is easier because the addresses are
  already in Blackboard - 3
• 303 total comments

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Active Learning
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Could you seek out the answers to your questions
through Blackboard?

• Better understanding of course, study after class
  and answer questions - 34
• Yes - 14
• Could review notes ahead of time, take fewer
  notes and participate more in class - 10
• Course Internet links were useful allowed them
  to do their own research - 6
• Helpful for administrative aspects of the course
  - 5
• Important for getting grades - 4
• 343 total comments

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Could you seek out the answers to your questions
through Blackboard? Concerns

• Not really - 15
• Blackboard wasnt used to the full advantage
  wasnt used for this - 9
• 343 responses total

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Research Topic 4

• Perceived Impact on Learning and Other Outcomes

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Impact of Blackboard on Learning
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What changes could be made to make you more
successful in your courses?

• No changes its great, user friendly now - 32
• More instructors need to use it - 29
• Instructors should use more of it (for grades,
  lecture notes, assignments) - 13
• Instructors should post notes before class
  presentation - 3
• 297 responses total

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Time spent using Blackboard
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Productivity, time-on-task?

• No problem Blackboard is great - 53
• Only used it for grades - 6
• Fairly organized and easy to learn - 5
• One-stop-shop easy to get assignments, course
  documents - 4
• 313 responses total

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Problems logging in?

• Had trouble with connection 17.6
• Slow Internet response time - 7
• Problem logging in (slow or wouldnt let STU in
  until later) - 7
• Took a long time to log in off-campus - 3
• Blackboard system crash - 0.6
• 313 responses total

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Satisfaction as a Learner
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Satisfaction as a Learner
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Satisfaction as a Learner
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Benefits

• Access to course content - 86
• Access to posted assignments and solutions
  online quizzes able to chart own progress and
  work ahead - 16
• Good to communicate with instructor and students
  - 11
• Nice to quickly find out announcements for class
  - 8
• 434 responses total

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Frustrations

• Connection to Blackboard - 14
• More instructors should use it use it more - 9
• Information, grades not updated enough - 5
• Quizzes could be incorrectly marked wrong, or STU
  could lose connection - 2.5
• 335 responses total

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Any differences in your classes?

• No - 50
• Easier to find information for class - 29
• Classes are more organized - 3
• Students are more involved have more
  responsibility - 3
• More productivity in the classroom, cover more,
  discuss more in class - 2
• 347 responses total

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Final comments

• Blackboard is great - 56.5
• Encourage more instructors to use it make it
  mandatory - 34
• Depends on how the instructor uses it - 6.5
• Way to communicate with instructors and students
  - 4
• Love grade book and emailing instructors - 4
• Overrated courses shouldnt depend on checking
  Blackboard every so often - 2.5
• 274 responses total