Kate Gutmann

1
Kate Gutmann

• Vice President
• Worldwide Strategic Accounts
• UPS

2
UPS Serving Customers Throughout the World

• Multiple modes and multiple service options to
  fit your time and cost parameters
• Small Package
• LTL and Truckload
• Domestic Air Freight
• International Air Freight
• Ocean Freight
• Supply Chain Services

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Supply Chain Research
There are three reasons small medium companies
are going global
Growth
Cost Savings
Supply Chain
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Supply Chain Research
Medium and small customers are concerned and
looking for information and peace of mind
Primary Concerns
Secondary Concerns

• Seems too risky
• Lack of knowledge of international markets
• Unfamiliar with customs, regulations and laws

• Intellectual Property Rights Risks
• Lack of Local Management
• Communications / Distance
• Lack of Financing
• Time constraints

2007 UPS BUSINESS MONITOR
2005 US MARKET SURVEY
www.ups.com/abm
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New UPS Global Trade microsite is the central hub
for all international information
UPS Quantum View provides proactive information
across all services
UPS Global Advisor facilitates international trade
Technology Solutions
UPS Technology Solutions provide the answers
www.international.ups.com
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Ganache For Lips

• Entrepreneur, Patricia West, creates acclaim from
  adversity 
• Develops homemade lip balm with chocolate to
  fight fatigue from cancer treatments
• Ganache for Lips launched in California 
• U.S. Commercial Services supports with
  international sales strategy and adviceon
  distributors 
• UPS assists with technology tools to handle
  shipping online 
• Managing export operation to six countries from
  kitchen table

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Larger companies are leveraging opportunities by
shifting their supply chains

• Cost reduction sourcing from Asia

Manufacturing

• New growth intra Asia sales

Distribution

• Optimize supply chain relocate production to
  lower wage environment

Sales
8

• Situation Late arrival of inventory
• Challenge Keeping inventory flowing
• and on schedule
• Solution Supplier Management Selectively use
  international
• air freight
• Results Improved cycle time
• Reduced total transportation cost
• Nailed delivery date performance

9
UPS welcomes DHL customers and is ready to serve
your business
1-800-PICK-UPS

• We realize your business may be affected by
  recent changes in DHLs operations and DPWNs
  announcement on 11/10 of the Closure of domestic
  air and ground business in the US effective 30th
  January 2009.
• So, as you consider a switch, UPS is ready to
  provide delivery services you can count on.
• Youre backed by the worlds largest delivery
  network.
• Supported by the worlds ninth largest airline.
• UPSs global reach spans more than 215 countries
  and territories.
• UPS reliability also delivers peace of mind.
• Work with a proven carrier thats served U.S.
  businesses for more than 100 years.

With our track record and stability, your
shipments will always be in good hands.