The Changing Role of Information Professionals

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The Changing Role of Information Professionals

• Jill Konieczko, MLS
• Manager of Marketing Programs
• jill.konieczko_at_lexisnexis.com

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SUPER I-AIMTM SurveyPreferred Ways to Get
External InformationThinking of the information
that you rely on most for your job, indicate how
you prefer to obtain the information (Base
6,306)
End users are increasingly seeking information
out themselves
Source Outsell, 2001
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Super I-AIMTM SurveyImportance of RolesPlease
indicate how important it would be to have each
of the following roles filled by someone in your
company (Base 2,783)
End users are increasingly seeking information
out themselves
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The library must move to the people
Executive Suite
Business Intelligence
Finance
Human Resources
Sales
Marketing
Legal
Public Relations
New Model
IT
Old Model
LIBRARY
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IP roles have already begun to change profoundly
SOURCE Phase 5 Research, September 2000.
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The information professionals journey has just
begun
Traditional Research Reference
Value-Added Services
Knowledge Management
Integrated decision-support
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Information Professionals value proposition to
the enterprise is three fold

• Customer Value

Drive return on information (ROI) and the
firms intellectual capital
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Successful Information Professionals will need to
embrace new business models
Historic
Future
Solutions
Research Service
One-Size-Fits-All
Customized/Personalized
Department
Total Enterprise
Anecdotal
Benchmarked/ Researched
Internal Development
Partnering/Affiliation
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Information Professionals How do YOU help to
make this a reality?

• Develop new skill sets
• Be open to new ideas
• Manage up and down
• Be consultative and creative
• Focus on providing value-added solutions
• Bring the library to the people
• Virtual librarianship

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New Non-Traditional Business Skills Are Required
Source Phase 5 Research, September 2000.
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What is LexisNexis job?

• Help you to create winning solutions!
• Provide demonstrably superior products and
  services!
• Provide the best 24/7 support!
• Offer pricing that will work!
• Listen to what you tell us!

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What else can/do we do?

• Support local SLA chapter events
• Support national SLA events and services
• Develop cutting-edge IP communication services
• InfoPro portal (lexisnexis.com/infopro)
• LexisNexis Leadership Symposium

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Questions?
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The Changing Role of Information Professionals

• Jill Konieczko, MLS
• Manager of Marketing Programs
• jill.konieczko_at_lexisnexis.com