Ch 22: Improvement Projects

1
Ch 22 Improvement Projects

• Aside from keeping the process going, the
  steering team should work on specific projects
  (1-3 at a time) for things that need improvement.
• Steps involved in problem solving
• Review the pareto chart and find which behaviors
  are less than 100 safe
• A) find behaviors that were observed most
  frequently at-risk (frequency)
• B) find behaviors that had lowest percent safe

2
Problem Solving (contd)

• Look at trends have the low safe behaviors
  been routinely low?
• Of the items observed as at-risk, find the ones
  that have been related to injury
• Select the target find one based on probability
  of injury, potential severity of injury,
  consistency of unsafe, and trends in the data
• A. Gather the information needed to conduct an
  ABC analysis
• B. Conduct the ABC analysis
• 7. Address the systems problems that may
  contribute to the unsafe occurrences
• 8. Plan the improvement project

3
Ch 23 Process Support Programs

• Process safety reviews
• Engineering, design, and layout issues addressed
• Near miss programs
• Investigate, discussion _at_ meetings, use in
  training
• Injury investigations
• Involve employees, find real root causes
• Safety suggestion systems
• Review, prioritize, track progress (systems
  solution during observations)
• Safety orientations for new employees/
  contractors
• Visitors participate in the observation process

4
Common Additional Support Programs

• Contests to name the process/slogans/ logos
• Small group discussion of values
• Presentations from process champions
• Safety process conference
• Safety day celebrations
• Safe behavior promise cards
• Public safety declarations
• Feedback support cards
• Tokens for awards or lottery
• Safety share discussions
• Off-the-job safety programs
• Management presentations or QA sessions
• Behavioral safety process impact groups

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JFDS - WISE Observer Training
Artwork by Jim Schilling

• John Austin, Ph.D. and Kathy Culig
• Western Michigan University