Caring For Our Severely Injured

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Caring For Our Severely Injured 1-888-774-1361 Ca
ll Anytime!
Over 3,500 Cases Nationwide
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Military Severely Injured CenterSolving
practical problems and providing emotional
relief

• Financial Support
• Education and Employment Assistance
• Information on VA Benefits
• Specific Service issues
• Family Counseling
• Resources in Local Communities
• Child Care Support

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Military Severely Injured Center

• Grand Opening 1 Feb 05
• Purpose 24/7 hub for information, referral and
  tracking
• Central resource for AW2, M4L, Palace HART, and
  Navy
• Case management system
• Advocacy employment, education, retraining,
  rehabilitation, discharge, family support, CONUS
  air travel (TSA)
• Service Reps Army, Navy, Marine Corps, Air
  Force, and Coast Guard
• Primary Liaison between Center and Service
  program
• Work Service-specific issues
• Care managers
• Care managers (RNs or Masters-Level Social
  Workers with disability experience)
• Provide Military OneSource experience,
  professionalism and expertise

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Military Severely Injured Center

• Counselor-Advocates
• Coordinate with military and VA hospital
  counselors, case workers, and Service program
  representatives
• Regional extensions of the service
  member/familys care manager at MSI Center in DC
• Identify needs connect resources to families
  keep all contacts informed of services provided
• TSA
• Coordinate air travel in CONUS for severely
  injured members and families
• Coordination with VA
• Direct phone line for hot issues
• E-mail address for all others (24 hour turnaround)

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Severely Injured Service Member Support Where
the Counselor-Advocates Go
MADIGAN
MINNEAPOLIS
FORT DRUM, NY
PALO ALTO
WALTER REED BETHESDA
FORT CAMPBELL, KY
FORT CARSON, CO
FORT RILEY, KS
SAN DIEGO
RICHMOND, VA
FORT BRAGG, NC
CAMP PENDLETON
CAMP LEJEUNE, NC
FORT STEWART, GA
FORT HOOD, TX
BAMC
TRIPLER
TAMPA
VA POLY TRAUMA CENTER
MILITARY TREATMENT FACILITY
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Severely Injured Service Member Support Desired
Outcome
Seamless support as long as it may take to assure
that injured Service members and families achieve
the highest level of functioning and quality of
life.
Severely Injured and families
M4L
Navy
HART
AW2
Regional Counselor-Advocates
VA
Military Severely Injured Center (24/7 Family
Support)

• Dept of Transportation
• Service QoL teams
• Private sector

• Dept of Labor
• DFAS
• Nonprofits
• State and local government
• Local communities

CRITICAL SUPPORTING CAST

• MSI Center Resource Team
• Service reps
• Care managers
• Counselor-Advocate Coordinator
• Health/Veterans/Reserve Affairs

• TSA
• Dept of Labor
• Outreach/MWR
• Marketing

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OSD and Service Roles

• Services will continue to reach out to severely
  injured service members and their families with
  their respective programs (AW2, M4L, Palace HART
  and Navy Initiatives)
• VA will continue to reach out to severely injured
  service members and their families with their
  respective services and programs
• OSD will augment services with a special emphasis
  on supporting families
• Working groups have been formed to address all
  particular areas of need
• Coordinate the issues
• Identify all pertinent resources
• Ensure an integrated, one-team approach

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Financial Assistance

• 57 of Center Requests - 1 Need
• 500 million Fisher House Hero Miles available
  (30,000 used)
• 30,000 in financial support from nonprofits
• Pro-bono financial planning (National Endowment
  for Financial Education)

40 nonprofit organizations in data base
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www.military.com/support
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Military Severely Injured Center
1-888-774-1361
Call Anytime!
Bottomline Centers role is to expedite
processes, help families, and alleviate
complicated road blocks for severely
injured. Center cannot fix all processes and
problems but can be advocates for the severely
injured.
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Military Severely Injured CenterFor more
informationDeborah Schmuckal719-252-1363Debora
h.Schmuckal_at_militaryonesource.comSummerlyn
Livingston 719-251-2626
Summerlyn.Livingston_at_militaryonesource.comwww.m
ilitaryhomefront.dod.mil/troops/injuredsupport