Dealer Sales Workshop

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(No Transcript)
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Dealer Sales Workshop
Brands that Communicate
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• Long Range Industrial Cordless Phone Systems
• Long Range Indoor / Outdoor Wireless Networking
  Solutions
• SIP based VOIP PBXs, IP Telephones and WiFi
  Telephones

EnGenius Technologies, Inc. is the North American
subsidiary of Senao International, a publicly
traded 500 million Taiwan based company founded
in 1979.
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• EnGenius Global Presence
• 5 Regional Branch Units in USA (CA, FL), Canada,
  UAE (Dubai), Singapore and RD in Seattle
  Washington

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DuraFon Long Range Cordless Systems
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Experience Long Range
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Range

• In-Building Penetration up to 12 floors
• Hotels
• IT Staff
• Security
• Maintenance
• Healthcare

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Range

• Up to 250,000 square feet
• Warehouses
• Manufacturing Plants
• Retail Stores
• Convention Centers
• Self-storage
• Distribution Centers

Use the optional external antenna upside down to
improve coverage inside.
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Range

• Up to 3,000 acres in open fields
• Farms
• Ranches
• Vineyards
• Golf Courses
• Sport Parks
• Car Lots

Use the external antenna with lightning
protection kit to improve line of sight coverage
outside.
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DuraWalkie
Long Range Product Line
DuraFon PRO 4 line system
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What is a DuraFon?

• A Long Range Analog Cordless Telephone
• 902-928 MHz for maximum range
• Digital Spread Spectrum (DSS) Frequency Hopping
• 128 Channels
• MSK Modulation
• Durable and Reliable Handset Design (built to
  survive)
• Modular RJ11 Interfaces with analog port of a PBX
  or PSTN
• A Private and Secure 2way Radio System
• Full Duplex Handset to Handset 2way
  radio/intercom
• Built in Broadcast Page (single handset, group
  or all)
• Works independent of DuraFon Base.
• DuraWalkie (2way radio only no telephone access)

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Standard System Features

• 9 programmable PBX functions per handset
• 6 hours talk time, 50 hours stand-by time
• Adjustable Ringer / Vibration
• Call Hold
• Caller ID
• Call Logs (dialed, missed, received)
• Call Transfer
• Call Waiting w/Caller ID
• Call Barring (dial restrictions)
• Do Not Disturb (silent ring)
• Last Number Redial
• Music on Hold Source Input
• Mute
• Name Tagging w/Caller ID
• Text Messages (handset to handset)
• One Year Manufactures Warranty

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DuraVoice natural, superior sound quality
Damage resistant Low Profile antenna
Shock-absorbent outer coat
Wake the Neighbors Ringer
4-Line Backlight LCD
Speakerphone available w/DuraFon PRO only
Half-duplex Broadcast 1-1, 1-grp, 1-all
Full-duplex 2-way Intercom 1-1
Programmable PBX feature keys
2.5mm Headset Port
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DuraFon 1x

• Features
• Single Line (1-port / line per base unit)
• 9 handsets per base unit
• Expandable to 4 base units and 36 handsets
• Auxiliary Line Out RJ11 connection
• 30 Entry Phone Book

DuraFon 4x

• Features
• 4 Lines (4-ports / lines per base unit)
• 36 handsets per base unit
• Auto Attendant
• 30 Entry Phone Book
• Call Forwarding (internal / external)
• Conference Calling (3 way)

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DuraFon Pro

• Features
• Expandable to 90 handsets
• 4-ports / lines per base unit
• Expandable to 8 base units (32 lines)
• Broadcast Page to all bases through analog port
• DuraWalkie
• Speaker Phone
• 90 entry Phone Book
• Call Forwarding (internal / external)
• Conference Calling (3 way)

• Includes
• One (1) DuraFon PRO Base Unit
• One (1) DuraFon PRO Handset
• One (1) Lithium ION Battery Pack
• One (1) AC Charging Cradle
• One (1) Belt Clip
• One (1) Optimal Performance Antenna
• One (1) Low Profile Antenna

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DuraWalkie

• Features 
• Long Range
• Private Intercom
• Broadcast to individual or all handsets
• Broadcast Group
• Durable
• Reliable
• 6 hours talk time, 50 hours stand-by time
• Works ONLY with the DuraFon PRO System

• Includes
• (1) DuraWalkie Handset
• (1) Lithium ION Battery Pack
• (1) AC Charging Cradle
• (1) Belt Clip
• (1) Optimal Performance Antenna
• (1) Low Profile Antenna

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Go PRO

• Speakerphone
  
  (quality hands free operation)
• DuraWalkie
  
  (new opportunities
  with Motorola and Kenwood users)
• Expandable up to 8 base units
  
  (32 lines / 90 handsets)
• Remote Broadcast through bases
  (page all
  branch office DuraFon users simultaneously)

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Accessories
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Lightning Protection (SN-ULTRA-LPK)
Call Box (SN-ULTRA-CBX)
Spare Battery (DURAFON-BA)
DuraPouch (DURAPOUCH-EX)
Belt Clip (DURAFON-BC)
Digital Adapter (SN-ULTRA-xxx) (DAA Avaya) (DAN
Nortel) (DAS Siemans)
External Antenna (SN-ULTRA-AKxxx) (AK10L 30
Feet coaxial) (AK20L 60 Feet Coaxial)
Antenna Splitter (SN-ULTRA-AS)
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Bundles
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WEMEC

• Share land-line, cellular, or satellite phone
  lines with up to 36 users in a quick set-up
  system
• Emergency applications like hurricanes, floods,
  terrorism
• Everyday use like fairs, concerts, and school
  events

Includes (1) 4X Base Station (8)
Handsets
(8) Battery Packs
(8) DuraPouches
(1) Wheeled Case (1)
Antenna Stand
(2) 500watt Flood Lights (1)
External Antenna
Wireless Enhanced Mobile Emergency Communications
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Suggested Setup and Facts
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• Workgroup Configuration
• For applications that do not require a dedicated
  extension
• Examples Nurseries, Warehouse, Auto Repair
  Center, Self-Storage
• 1 analog extension port shared by 9 handsets with
  the DuraFon 1X system
• 4 analog extension ports shared by 36 handsets
  with the DuraFon 4X system
• 32 analog extension ports shared by 90 handsets
  with the DuraFon PRO

All Handsets share a single extension
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• Dedicated Configuration
• For applications that require a dedicated
  extension
• Examples Principals, Sales Team, IT staff,
  Managers
• Install in 11 ratio behind a PBX for unlimited
  users
• You will need as many base ports as dedicated
  extensions required

Avaya x16
Avaya x15
Avaya x17
Avaya x18
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Coverage Enhancements
Use the External Antenna to gain additional
coverage for handsets at the docks, in the fields
or on the campus.
Maintain 20 between antennas and bases to avoid
interference
Mount an antenna inside turned upside down to
eliminate coverage problems caused by large racks
or equipment.
Use lightning protection kit outdoors!
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Two-Way Intercom
Remember!

• Each handset that shares a base unit
  automatically has the ability to call
  another handset via the two-way radio intercom
  function
• A full-duplex, private, handset-to-handset
  intercom call will be established when the called
  handset answers
• Position this feature with users of Motorola and
  Kenwood 2-way Radios
• Range of the 2-way Radio is slightly less than
  our Cordless Telephone because this works
  independent of the DuraFon Base

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Broadcast
Dont Forget!

• Each DuraFon handset that shares a base unit
  automatically has the ability to BROADCAST a
  message to all other handsets, a group of
  handsets or a single handset.
• Position this feature with users requiring a
  Push to Talk feature similar to Nextel radios.
• Up sell Broadcast PAGE for environments that do
  not have an overhead paging system or that may
  lack coverage with their paging system.

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Remote Broadcast DuraFon Pro
Secretary at School A can send one Broadcast to
the maintenance crew and it will announce to
his/her handset regardless of which school they
may be at.
John the boys bathroom _at_ School D is overflowing
Dependent on PBX and/or Provider Services
One handset registered with up to EIGHT base units
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Who Is Our Competition?

• Multi-Cell Wireless Systems

Cellular/Nextel
Two-Way Radios
2.4 / 5.8 GHz Phones
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• DuraFon vs. Multi-cell Wireless Systems
• No LAN/WLAN Concerns
• No QoS concerns
• No Access Point Installation
• Wont interfere with other wireless
  applications
• Lower Installation Cost
• Operates from one high-powered cell site
  (one base unit will often
  cover an entire facility)
• EnGenius is ideal for Distribution Centers and
  Manufacturing Plants

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EnGenius vs. Cellular/Nextel

• No Annual Contracts
• No recurring monthly bills
• 8-10 month ROI based on 50.00 average Nextel
  bill. (10 users savings could be over
  500.00 per month)
• Private / Secure Full Duplex Intercom
• Easy to manage Push to Talk Group Broadcast
• Access to companys PBX features
• EnGenius is ideal for Maintenance Yards and Car
  Dealerships

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• EnGenius vs. Two-Way Radios
• No Business Use License required
• Lower Average MSRP (Motorola 300- 1300 per
  handset)
• No Monthly Airtime Charges
• Access to companys PBX
• Ability to access Dial Tone
• EnGenius is ideal for Schools, Universities and
  Retail Stores

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• DuraFon vs. 2.4 / 5.8 GHz Phones
• 3-4 times the power
• Better Antenna Sensitivity
• More Durable
• Multi Line Access

EnGenius is ideal for PBXs that dont offer a
Cordless Solution
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Why Resell EnGenius DuraFon

• Exclusive Authorized Dealer Channel
• Perfect for demanding environments
• New business opportunities with 2way radio users
• No expensive upgrades required
• EnGenius Sales and Technical support
• Over 10,000 Long Range systems deployed

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User Value

• Longest Range (nothing they have tried has
  worked)
• Durability (drop tested, built to survive)
• Ease of Use (its a phone)
• Instant Communication (Full Duplex secure 2 way
  radio)
• Seamless PBX functionality (9 programmable
  functions)
• Cost Savings (no reoccurring cost or airtime
  charges)

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Dealer Value

• Re-purpose PBXs with no cordless solution
• Works with any system that can provide analog
  ports
• Add value to traditional TDM systems that had no
  cordless solution
• Value added 3rd party solution for any PBX
• Quotable on all system proposals requiring
  wireless or cordless solutions
• Solve communication short falls in large
  environments
• Embedded Customer Sales Tool
• Review embedded customer base for aftermarket
  sales opportunities
• Easily Deployed / Low Installation Costs
• Free 24/7 on-line Training and Certification
• Seamless PBX functionality (9 programmable
  features)
• Customizable feature codes per handset for easy
  access to PBX codes
• Park, Page, Offsite Transfer, Conference, System
  Speed Dial

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DuraFon Advantage !

• Range (Extreme Range)
• Durability (drop tested and built to survive)
• No Reoccurring Airtime Charges
• No QoS Concerns (will not interfere with
  networks)
• Low Installation Costs
• Reliable Analog Device works with PBX or PSTN
• Independent 2-way Radio System
• Independent Broadcast Page

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Product Positioning
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EnGenius for Hospitality
Improve mobility, responsiveness and guest
satisfaction!
Complete coverage in basements, garages, gaming
areas, banquet halls and outdoor facilities.
Front Desk staff can walk the entire property and
never miss a call.
Use the private 2-way radio to contact staff
quickly and privately. Use the Broadcast Feature
to announce an emergency or guest
assistance. Have a medical emergency? Dial 911
from anywhere!
Answer Incoming Calls
Connects to the existing PBX
Access to Outgoing Calls
No monthly airtime charges
Direct Room Dialing
12 Floors of Coverage
Give mobility to your VIPs
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EnGenius for Retailers
With the EnGenius DuraFon Long Range Cordless
System the staff is always connected.
Complete coverage at loading docks, warehouse,
store aisles, bathrooms, registers and parking
lots.
Key employees have access to 2-way radio and
telephone from a single unit.
Superior Handset Durability Broadcast to all
handsets for customer assistance. Have a medical
or store emergency? Dial 911 from anywhere!
Built to be dropped!!!
Answer Incoming Calls
No monthly airtime charges
Access to Outgoing Calls
Connects to existing PBX
Coverage up to 250,000 sq. ft.
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EnGenius for Assisted Living
Enhance safety, responsiveness and patient well
being
Complete coverage in guestrooms, hallways,
cafeteria, parking lots and outdoor facilities.
Caregivers can walk the entire property and never
miss a call.
Have a medical emergency? Dial 911 from
anywhere! Use the Broadcast Feature to announce
an emergency. Use the private 2-way radio to
contact staff quickly and privately.
Connects to existing PBX
Built to be dropped!!!
No monthly airtime charges
Answer Incoming Calls
12 Floors of Coverage
Access to Outgoing Calls
Coverage up to 250,000 sq. ft.
Direct Room Dialing
3000 Acres of Outdoor Coverage
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EnGenius for Education Facilities
Insure campus safety, staff responsiveness and
student well being
Complete coverage in classrooms, hallways,
cafeteria, bus zones, playgrounds, ball fields
and stadiums
Principals can walk the entire campus and never
miss a call.
Use the private 2-way radio to contact staff
quickly and privately. Use the Broadcast Feature
to announce a school emergency. Have a medical
emergency? Dial 911 from anywhere!
Built to be dropped!!!
Connects to schools existing PBX
No monthly airtime charges
12 Floors of Coverage
Answer Incoming Calls
Coverage up to 250,000 sq. ft.
Access to Outgoing Calls
3000 Acres of Outdoor Coverage
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Go Vertical

• Assisted Living Facilities
• Auto Dealers
• Big Box Retailers
• Book Stores
• Brokerage Firms
• Construction
• Equipment Rental
• Farms / Ranches
• Grocery Stores
• Library

• Luxury Homes/Estates
• Manufacturers
• Marinas
• Nurseries
• Portable Emergency
• Professional Service Firms
• Schools
• Self-Storage
• Warehouses

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Authorized Dealer Program
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Why require Dealers to be Authorized?

• Greater Customer Satisfaction
• Lower Return Rates
• Less Unnecessary Repairs
• Channel Protection
• Warranty Control
• Ability to Demonstrate Equipment

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Beware !!!
Equipment purchased from Un-Authorized
Resellers does NOT have a factory
warranty and requires a 199 service fee for
repair on top of any applicable repair fees.
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Want To Be an Authorized Dealer?

• Complete Our On-Line Dealer Application
• Fax in Reseller Certificate [phone]
• Complete Pass the EnGenius On-Line Exam.
• (Go to www.EngeniusTech.com/Telecom/Sales
  )
• Select the Becoming a Reseller hyperlink.
• Select the Reseller Application hyperlink.
• Select New User and enter the requested
  information and click Reseller.
• Select Continue and complete your companies
  information.
• Select Continue and enter companies main
  telephone number, click Continue.
• Select Here and log In using your email and
  password that you just created.
• Select Training from the left hand side menu
  choices.
• Select Course Selection/Progress/Test, Click on
  DuraFon Sales 101.
• Follow the links to download .PDF review and
  begin testing when you are ready.

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RMA PROCEDURE AND POLICY
1) Distributor exchanges are reserved for items
that are found to be defective within 30 days of
purchase only. The 30-day period will begin the
day the end user has possession of the
item's.2) After 30 days, the item will be
treated as an RMA repair in which dealer/end user
will contact EnGenius Directly.3) Please
contact EnGenius at 888-735-7888 press option 2
for initial troubleshooting before initiating an
RMA. We find many products that appear to be
defective can be quickly solved with over the
phone troubleshooting.
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Common Questions
Q1.What type of security does the DuraFon line
offer? A1.The DuraFon Systems utilize Digital
Spread Spectrum (DSS) with Frequency Hopping of
100 channels per second over 128 channels to
maintain clarity and privacy.  In addition, the
base unit provides individual handset with one of
over 65,000 random security codes to ensure that
another system's handset is unable to link to
another (non-related) base unit
Q2.Why would EnGenius use 900Mhz, when this is an
older technology? A2.Contrary to common belief,
range is actually better at lower frequencies.
Lower frequencies are less absorbed by objects
and less affected by walls, buildings, trees and
open air. We additionally use 900Mhz to avoid
interference with WiFi networks. The FCC allows
more power to be used at lower frequencies
because lower frequencies are safer for human
exposure.
Q3. Are all the DuraFon models compatible with
each other? A3. No, each DuraFon model base will
work with only that models handsets.
(The DuraWalkie works with the PRO
system and handsets only)
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Introducing
Long Range Wireless Data Products
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Data Throughput
54Mbps
30Mbps
EnGenius Outdoor Products
20Mbps
EnGenius Indoor Products
Commodity / Entry-Level Products
10Mbps
1Mbps
300 ft
1500 ft
3500 ft
Range
Commodity / Entry-Level Products (lt 300 ft)
Hi-power Indoor Products (gt 1000 ft)
Hi-power Outdoor Products (gt 2500 ft)
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Wireless USB NIC Adapter

• 802.11b/g with Detachable Antenna
• High Speed Data Rate up to 108 Mbps in Super G
  Mode
• Standard security WPA/WPA2 AES, TKIP and WEP
• Full IEEE802.1x Client support
• Full support for 802.11e standards
• AdvancedPower management control system
• Supports eXtended Range Technology
• High-Power 200mW (23 dBm) Wireless Transmit Power

EUB-362 EXT Wireless USB2.0 Adapter
Package Contents (1) USB Adapter EUB-362
EXT (1) Quick Start Guide (1) CD-ROM with Users
Manual (1) USB Cable (1) Antenna (2dBi) (SMA RF)
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Long Range Indoor Wireless Access Point, Client
Bridge, Repeater

• ECB-3220
• Multi-Functional 3-in-1 Wireless Device
• Fully functional WDS Wireless Distribution
  System
• Fully functional UWR Universal Wireless
  Repeater
• 400mW RF output power for greater range
• Latest security with WEP, WPA/WPA2
• 802.11b/g wireless client bridge/Access Point
• PoE capable for flexible deployment
• 802.3af Power over Ethernet certified device
• Fully interoperable with IEEE802.11b 802.11g
  compliant devices

3 times greater range
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EnGenius Product Advantage
Avoid dead-spot
3 times greater range
Dead-spot
Dead-spot
Stability
Dead-spot
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Long Range Outdoor Wireless Access Point /
Bridge / Repeater

• Multi-Functional 3-in-1 Wireless Device
• AP / Bridge / Repeater (WDS) (UWR)
• High-Power 400mW Wireless Transmit Power
• IP67 rated enclosure
• 802.3af Power over Ethernet certified device
• SNMP v1/v2 support for easy remote management
• IEEE802.1x Authenticator/RADIUS Client
  EAP-MD5/TLS
• TTLS support in Access Point Mode
• DHCP Client/Server
• WPA/Pre-share Key(PSK)/TKIP MAC Address Filtering
• Point-to-point or point-multipoint capable
  wireless connectivity
• Includes PoE Injector, Wall/Pole Mounting Kits,
  Waterproof Cable

EOC-3220 802.11b/g with Integrated 9dbi
Directional Antenna
EOC-3220 802.11b/g with integrated 16 dBi Patch
Antenna
EOC-3220 EXT 802.11b/g with detachable 5 dBi Omni
Antenna
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EnGenius Outdoor Applications
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MoreLong Range Data Products
EOC-8610-EXT
ECB-8610
ESG-8805/8808
ESR-1220
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PowerGear Data Accessories
EUB-FLEX

• 6" Stainless Steel USB extended connector
• Flexible/Bendable for any position!
• Improves user mobility! 
• Get rid of dangling cables around your laptop!
• USB Type A Male to Mini-B 5 Pin Male

NPE-4818
EAG-2408

• 8 dBi outdoor antenna
• Omni-Directional,
• 2.4GHz Frequency Range for 802.11 b/g
  Applications

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EnGenius Product Selling Points

• Build Cost-effective Enterprise-class WLAN
  Product Solutions
• High Wireless Output Power 23dBm / 200mW to
  26dBm / 400mW
• Distance Driven Wireless Range 2000 ft Indoor /
  3-5 mi Outdoor
• IEEE 802.11x Standard Compliant 802.11a/b/g
• Multi-Functional Wireless Device Access Point /
  Bridge / Repeater
• Wireless Securities WPA2 / WPA / WEP / 802.1x
  authentication / hidden SSID / MAC Filtering
• Product Flexibility Outdoor Solution /
  Power-over-Ethernet (PoE) / Detachable Antenna
• User Friendly Web GUI / Step-by-Step Setup
  Guide / Toll Free Customer Phone Support

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Questions Answers

• Thank you for your interest.
• EnGenius Channel Managers
• [phone]
• Darren Leu x842
• Barbara Polk x840
• Douglas Bowersox x839