Out Growing the Square You Live In

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Out Growing the Square You Live In

• Australian Catholic University
• Mcauley Campus Relocation

QUESTNET 2003 David Elkin d.elkin_at_mcauley.acu.edu.
au
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A Brief History

• ACU Founded 1991
• 6 Campuses
• Aquinas Ballarat
• St Patricks Melbourne
• Mt Saint Mary Sydney
• Mackillop North Sydney
• Signadou Canberra
• Mcauley Brisbane
• Public University

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The Need to Move

• Mcauley_at_Mitchelton Campus required to expand.
• Increase demand for undergraduate and
  postgraduate places.
• The need to accommodate future growth.
• Where?

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Mcauley_at_Banyo

• Pius XII Provincial Seminary
• Refurbished
• New Additions
• Library
• Academic Teaching Centre
• Business and IT faculty Wing
• Five Schools offering
• Education
• Nursing
• Arts
• Social Science
• Theology
• Business and Information Systems
• Plus a wide range of postgraduate courses

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Requirements

• Implementation of IT Infrastructure
• Run both campuses simultaneously
• Relocation of national systems
• Relocation of all Brisbane based systems
• Migrate VOIP telephony services
• Relocation of Student Administration/Services
• Relocation of national helpdesk
• Relocation of computer labs
• Relocation of academic and general staff work
  spaces

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Network Preparation

• Rationalisation of existing subnets
• 3 Class C IP address spaces
• Server subnet Identified as migration subnet
• Move services between subnets
• Identified second VOIP subnet
• Implementation of NAT
• 3 NAT Class A IP address spaces

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Banyo Infrastructure

• Construction Site Access
• Each Building cabled with CAT6
• Buildings interconnected by fibre
• Siemon Cabling
• One Server room
• Six Communications Rooms
• 34 Mb Microwave Link to QRNO
• Cisco active equipment

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Banyo Prepartions

• ATI Microwave Installation
• Server room completed
• Available Communication Rooms completed
• UPS installed
• Air-conditioning installed
• Cabling tested certified
• Cisco 3524s installed

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Cross Campus Connectivity

• Banyo infrastructure in place
• Liaison with UQ for microwave location
• Mt Cootha Repeater
• Liaison with QRNO to plan incremental cut over of
  subnets.

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Server Facility Relocation

• Last full Friday backup
• QRNO re-route migration subnet
• COPE sensitive transport
• Physical move AM Saturday
• National Unix Systems Team
• Local NT Systems Teams
• Saturday PM testing
• Sunday User acceptance testing

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National Services

• Banner Student Administration System
• Pay System
• Finance Sunaccounts System
• DNS Secondary Server
• Helpdesk Database Server
• MIS Development/Training Servers
• Cache Servers

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Local Systems

• Domain Controllers
• File/Print Servers
• WINS Servers
• Lotus Notes Mail System
• DHCP/NAT Servers
• Banner Porthole Server
• Student Domain Servers

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Project Update

• National and Local Services _at_ Banyo
• DHCP/NAT Server _at_ Mitchelton
• Brisbane Staff still _at_ Mitchelton
• Mitchelton connected to Banyo
• 5 remote campuses connected with full
  functionality
• Site still under construction

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VOIP Migration

• Requirement to have VOIP running at both campuses
• Migrated the secondary VOIP Class C range to
  Banyo
• No quality of service as no TOS5 traffic on this
  subnet.
• Call Managers still located at Mitchelton
• ONRAMP installation _at_ Banyo
• Overnight Relocation of Call managers and VOIP
  primary Class C range to Banyo
• Unity Messaging Server Relocated

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Student Administration

• Exceptionally busy period (Dec 02)
• Exams
• Year 12 Results
• Liaison with UAC and QTAC
• Relocate QTAC and UAC Servers to Banyo

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Helpdesk Functionality

• Helpdesk normally based out of Brisbane
• HEAT helpdesk application
• Functionality relocated to North Sydney for the
  duration of the general staff move.
• Helpdesk Operator relocated to co-ordinate client
  support from North Sydney
• Auto escalation and Ticket Generator built _at_
  North Sydney

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General Staff Move

• As part of the larger Banyo project, Staff were
  relocated building by building.
• Key Stakeholders setup
• ITCS then followed removalists and setup staff as
  the rolled out.
• Consisting PC and VOIP configuration.
• QRNO rerouted final Class C range to Banyo

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Computer Labs Information Commons

• Relocation of Lab computers
• Configuration of Lab environments including Audio
  Visual.
• Refurbishment of E-Podiums
• Implementation of Library Information Commons.
• Installation of Teaching Spaces including Audio
  Visual.

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Putting out Fires

• Helpdesk relocated back to Brisbane
• ITCS staff from all sections join as one
• Increased presence to smooth transition for staff.

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Decommissioning Mitchelton

• Removal of old infrastructure
• Decommissioning of Microwave link
• Relocation of remaining DHCP/NAT Server

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A Thanks to theGuys on the ground

• Infrastructure
• Wil Daniels
• Dave Elkin
• Mark Laffan
• Seng Tan
• Khai Nguyen
• Client Services
• Gordon Howell
• Bruce Sugars
• Joan Ceccato
• Leslie Forrest
• Sean Connell
• Kevin Palmer
• Michael Kuilboer
• Lex Price
• Paul Wagner
• Dee Dee Shi

• MIS
• Gerald Coriera
• Brent Knigge
• WebIT
• Donna Burbage
• Peter Blakey
• Special Thanks to
• Mahmoud Abo El Wafa, QRNO
• Nigel Armfield, QRNO
• Bob Logan, XSI
• Mark Choquenot, ATI

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QUESTIONS ??????
Thank You