WITS2001 Internetworking Solutions

1
WITS2001Internetworking Solutions
2
Telecom Market Today

• Non- Mandatory
• Commercial based offerings - not specialized or
  unique to government
• More competitive
• Lower price points for services available
• Technology Innovation
• More Choices for Customers

3
Contract Overview

• Broadest Range of Service Offerings Under One
  Program
• Four Year Base Contract with Four 1 Year Renewal
  Options
• Ability to add New Technology Additional
  Services Quickly
• Guaranteed Best Pricing Over Life of Contract

4
Contract Overview (cont)
Geographic Scope Covers the Entire National
Capital Region and Extendable to Communities of
Interest Outside the Region
5
WITS2001 Program Status

• Transition of all existing NCR customers
  completed.
• gt180,000 Users now WITS2001 Voice Customers
• Focus by clients to date has been primarily Voice
  (Analog and ISDN)
• WITS2001 Operations Support Systems (i.e.,
  Service_at_once Bill_at_once) fully functional
  throughout the National Capital Region.
• TOPS Consolidated Billing electronic interface
  issues resolved

6
WTS2001 Program Status

• Smithsonian Institution has joined WITS Program
  fully transitioned
• DoD/TEMPO Network will be fully transitioned to
  WITS by end of April voice data. (Ft.
  Belvoir scheduled for October)
• Will continue to work with other interested
  Agencies

7
WITS2001 Program Status

• WITS Program known as the preeminent provider of
  voice and network services in the National
  Capital Region
• GSA/NCR pledges to maintain that preeminence you
  have come to expect
• But WITS is so much more!

8
Continuing Evolution...
Our service offering has evolved from a
voice-only service to a broad range of
local telecommunications voice, data, internet
services and managed solutions.

• Comprehensive
• Services

1998
9
Continuing Evolution

• New Services Products have been added to the
  contract
• gt4000 CLINS added covering a wide variety of
  products (e.g., video-teleconferencing equipment,
  Cisco routers, ATM edge devices)
• Wireless Service
• xDSL services

10
Government Challenges

• Telework Initiatives
• Electronic Government
• Shrinking Budgets
• Resource Issues

11
Internetworking Solutions

• WITS Program has ability to manage the
  multi-vendor environment
• WITS has multiple vendors
• WITS has multiple technologies
• WITS Program is positioned to meet Governments
  challenges
• WITS Program can integrate multiple platforms for
  added efficiency
• WITS Program can provide Internetworking
  Solutions NOW!

12

• WITS2001
• Virtual Office Solutions

13
Definition

• Tele-work (tel-i-wûrk) v. Moving the work to the
  worker instead of the worker to the work.
  Telecommuting/Virtual Officing/Mobile
  Office/Hoteling/etc.
• What its not ---
• Its not for everybody
• Its not always full-time
• Its not a right or entitlement
• Its not a do-it-yourself program

14
Federal Program Drivers

• Improve employee morale
• Balance work and personal life
• Recruit and retain high quality work force
• Reduce absenteeism
• Cost savings
• Higher productivity
• Reduced real estate and overhead

15
(No Transcript)
16
TWO HOUR COMMUTES
17
Benefits of Telework
Reduced traffic congestion
Expanded labor pool
Improved air quality
Improved recruitment and retention
Enhanced employee morale
Improved flexibility
Compliance with AQ, ADA FMLA
Improved productivity efficiency
Decreased absenteeism costs
Savings on real estate overhead
Improved managerial techniques
18
Employees Perceived Barriers
19
Federal Impetus for Tele-Work

• Transportation Appropriations Act (2001)
• Mandates telework for 25 of eligible workforce
• Contact OPM for policy
• Government-wide Telework Policy Review
• Agency Policies Due to OPM by April 2, 2001
• Conducted by OPM GSA
• Findings release in summer 2001

20
WITS2001 Services

• Basic Virtual Office Solutions
• Managed Virtual Office Solutions
• Architecture

21
WIT2001 VOS Product Overview

• High-speed Internet access
• Digital Subscriber Line (DSL)
• Integrated Services Digital Network (ISDN)
• Security
• Virtual Private Network (VPN)
• Fully-managed telework program
• Implementation and turn-up
• Help Desk
• Analyze ongoing effectiveness

22
Traditional Remote Access
Remote Access Server
Public Network 800 Local Dial
ISDN PRI/BRI
Access line
Firewall/Router
Analog Lines
Modem Pools
Analog V.90 ISDN ADSL
Enterprise LAN
ATM Device
ATM UNI
Disadvantages
Legacy Systems
Scalability Management Responsibilities Obsolescen
ce Staff Support Cost Long distance Usage
Dial Modems Modem Pools Premises based CPE (eg AS
5300) PRI Systems ISPs Proprietary IP Providers

23
ADSL Architecture
24
WITS2001 VOS DSL Overview

• VOS ADSL
• 640 Kbps/90 Kbps up to 15kft
• 1.6 Mbps/90 Kbps up to 12 kft
• Uses Wits2001 Dial Tone Line (POTS Feature)
• ATM Based Layer 2 Bridged Ethernet Service
• Combined with other Products for One-Stop
  Shopping
• 21 Million Qualified Lines by End of 2000

25
WITS2001 VOS Modular Packaging

• VOS ADSL Modular Approach Offers
• Tele-Work Outsourcing Support through WITS2001
• VOS enables Agencies to effectively support
  remote tele-workers
• 1) ADSL CPE coordination and support
• 2) ISDN CPE coordination and support
• 3) Total Telework Support
• Wits2001 voice mail and features
• Analog Caller ID/CW telephone sets
• Inside Wiring, Installation and maintenance
• IPSec VPN Service for secure agency access

26
WITS2001 Basic VOS
Customer Premise
ESG IP Network
ADSL/SDSL Modem
Verizon ADSL Network
Data
Voice
PC running Windows environment

• Wits2001 Customer purchases from CSCADSL
  Valued Added Network IP Services Access to
  Internet
• Wits2001 CSC . . . provides customer care for the
  Customer
• bills either the GSA or individual Agencies
  through Service _at_ Once
• takes orders through the CSC or directly through
  Service _at_ Once
• conducts loop qualifications

27
WITS2001 Managed VOS

• Verizon Help Desk Support
• Managed VPN
• Additional security
• On-net and off-net options
• Encryption
• Digital certificates

28
Managed VOS Technologies

• Enabling Home Telework Technologies
• DSL Services
• ISDN - Voice Grade Services
• Analog Voice Grade Services
• Wireless Services
• Video Teleconferencing Services
• Customer Premise Equipment

• Enabling Technologies for Corporate Office
• Hi-Speed Network Access (e.g., SONET, ATM)
• Network Security (e.g., firewalls, encryption,
  etc)
• Internet Access Services
• Network Design
• Help Desk
• Training

29
Managed VOS ADSL, Dial and IPSec
Verizon IPRS and ADSL Network
ESG IP Network
Class 5
DSLAM
IPSec Gateway
Fast Packet Switch
ADSLModem
Data
Voice

• VOS . . . Part of a modular package based on . .
  .
• Customized voice services (Wits2001 Centrex)
• Low speed data services (analog dial, Flat-Rate
  ISDN)
• High speed data services (ADSL)
• Value-added services, CPE, Wiring, VPN services.

• Telecommuting
• Internet Access

30
Managed VOS Services WITS2001
Inter-Networking

• Fully Managed Outsourced Solutions for Agencies
• Consulting Services
• Program Set Up
• Tele-Worker Installation
• Ongoing End User Support
• Program Management

31
Why Managed VOS?

• Central Point of Coordination (CPOC) Central
  Point of Accountability
• Rapid Return on Investment
• Maximize Existing Technology Investments
• Minimize Ongoing Support Costs

32
Summary - Tailoring a Solution WITS2001
Internetworking

• Program and Billing flexibility access, service
  and security options GSA or Direct billing by
  BAN/BAC
• Network scalability end-users easily added
• Customer Support - Help desk options Tier I or
  II
• Replication of office voice functionality
  conferencing, caller ID, call forwarding, etc.

Verizon addresses an important market segment in
the bundled services space by focusing on
solutions for the teleworker, while its
competitors have concentrated their efforts on
serving more traditional business locations.
(Current Analysis Competitive Intelligence
Report - Feb. 2000)
33
Managed VOS Services Process
Network Architecture Assessment
Network Architecture Design Docs
Network Architecture Implementation
Order Required Bandwidth
Data/Website Migration
Disaster Recovery Continuity Planning
Select Managed VOS Service
Select Customer Support Options
Product Integration
Customer Reqmts work-flow
Customer Support Training
Agency/User Acceptance
Business Process Audit (BPA)
BPA Recommendations
External Sys Integration
HW Sys Integration
Network Security Assessment
Network Security Design Docs
Network Security Implementation
34
WITS2001 VOS - How To Order

• Verizons WITS2001 Contract
• Contract Number GS11K00BJD0005
• Fully Open and Competed
• For More Information on the Contract
• WWW.WITS2001.COM
• WITS2001 Dedicated Customer Service Center
• 1 800 381-3444
• GSA Customer Account Management Center
• 202 708-8100

35
Questions ???