Chapter 7 Study Questions

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Chapter 7 Study Questions

• How are motivation, job satisfaction, and
  performance related?
• What are job-design approaches?
• How are technology and job design related?
• What alternative work arrangements are used today?

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Study Question 1 How are motivation, job
satisfaction, and performance related?

• What is Job satisfaction?
• How do you assess Job Satisfaction?

3
Study Question 1 How are motivation, job
satisfaction, and performance related?

• Implications of key work decisions for job
  satisfaction.

4
Study Question 1 How are motivation, job
satisfaction, and performance related?

• First Argument satisfaction causes performance.

5
Study Question 1 How are motivation, job
satisfaction, and performance related?

• Second Argument performance causes satisfaction.
• .

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Study Question 1 How are motivation, job
satisfaction, and performance related?

• Third Argument rewards cause both satisfaction
  and performance.

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Study Question 1 How are motivation, job
satisfaction, and performance related?
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Study question 2 What are job-design approaches?

• Scientific management.

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Study question 2 What are job-design approaches?

• Job enlargement and job rotation.

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Study question 2 What are job-design approaches?

• Job enrichment.

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Study question 2 What are job-design approaches?

• Ways to increase job depth.
• Allow workers to plan.
• Allow workers to control.
• Maximize job freedom.
• Increase task difficulty.
• Help workers become task experts.
• Provide performance feedback.
• Increase performance accountability.
• Provide complete units of work.

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Study question 2 What are job-design approaches?

• Concerns about job enrichment.
• Controversy concerning whether pay must be
  increased when jobs are enriched.
• Herzbergs argument regarding the impact of
  competitive pay and enriched jobs.

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Study question 3 What are the keys to designing
motivating jobs?

• Managerial and global implications of enriching
  jobs.
• Not everyones job should be enriched.
• Job enrichment can apply to groups.
• Culture has a substantial impact on job
  enrichment.

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Study Question 4 How are technologyand job
design related?

• Reflects the importance of integrating people and
  technology to create high-performance work
  systems.
• Essential for new developments in job design,
  given the impact of computers and information
  technology in the modern workplace.

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Study Question 4 How are technologyand job
design related?

• Flexible manufacturing systems.
• Adaptive computer-based technologies and
  integrated job designs that are used to shift
  work easily and quickly among alternative
  products.
• Workers develop expertise across a wide range of
  functions.
• Jobs offer a wealth of potential for enriched
  core job characteristics.

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Study Question 4 How are technologyand job
design related?

• Workflow and process reengineering.
• Process reengineering is the analysis,
  streamlining, and reconfiguration of actions and
  tasks required to reach a work goal.
• This approach for improving workflows and job
  designs is driven by one question
• What is necessary and what else can be eliminated?

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Study Question 5 What alternative work
arrangements are used today?

• What is a Compressed work week?

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Study Question 5 What alternative work
arrangements are used today?

• Compressed work weeks (cont.).
• Advantages.
• Disadvantages.

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Study Question 5 What alternative work
arrangements are used today?

• What is Flexible working hours?
• Advantages

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Study Question 5 What alternative work
arrangements are used today?

• Job sharing.
• Advantages.

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Study Question 5 What alternative work
arrangements are used today?

• Work at home and the virtual office.
• Telecommuting.
• Variants of telecommuting.

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Study Question 5 What alternative work
arrangements are used today?

• Advantages of telecommuting.
• Disadvantages of telecommuting.

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Study Question 5 What alternative work
arrangements are used today?

• What is Part-time workgt
• Temporary part-time work.
• Permanent part-time work.

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Study Question 5 What alternative work
arrangements are used today?

• Advantages of part-time work.
• Disadvantages of part-time work.