p. 1

1
Navigating ChangeTools for Riding the Waves of
Change
Margot Helphand, Consultant 2009
2

• Understand The Change Process an How it Affects
  People
• Learn How to Manage Change and Transitions in
  Positive Ways.
• Learn a Strategy for Mobilizing Others to Change

3
TO President JacksonFROM Martin Van Buren,
Governor State of New YorkDATE January 31,
1829The canal system of this country is being
threatened by the spread of a new form of
transportation known as railroads. The federal
government must preserve the canals for the
following reasons One. If canal boats are
supplanted by railroads, serious unemployment
will result. Captains, cooks, drivers, hostlers,
repairmen, and lock tenders will be left without
means of livelihood. Two. Boat builders
would suffer, and towline, whip and harness
makers would be left destitute. Three. Canal
boats are absolutely essential to the defense of
the United States. In the event of the expected
trouble with England, the Erie Canal would be the
only means by which we could ever move the
supplies so vital to waging modern war.As you
may well know, railroad carriages are pulled at
the enormous speed of 15 miles per hour by
engines which roar and snort their way through
the countryside, setting fire to crops, scaring
the livestock, and frightening women and
children. The almighty never intended that people
should travel at such breakneck speed.
4
What changes have you experienced in your
community?What changes might you anticipate?
5
What Do You See Around You When Things Are
Changing?

• Grumpiness
• Short tempers
• Confusion
• Anxiousness
• Suspiciousness
• Helplessness
• Fatigue
• Self Doubt
• More.

6

• What You Are Experiencing.
• What Others re Experiencing
• IS ALL NORMAL!!!!

7
The Four Responses To Change

• VICTIM
• CRITIC
• OBSERVER
• NAVIGATOR

8
Strategies for Navigating Change

• Acknowledge your own reactions
• Assess the impact of the change
• Ask for others reactions
• Take positive action

9
THE CHANGE EQUATION

• DXVXFgtR

10
THE EIGHT STAGE CHANGE PROCESS

• 1. ESTABLISH A SENSE OF URGENCY
• ?
• 2. CREATE THE GUIDING COALITION
• ?
• 3. DEVELOP A VISION AND STRATEGY
• ?
• 4. COMMUNICATE THE CHANGE VISION
• ?
• 5. EMPOWER BROAD BASED ACTION
• ?
• 6. GENERATE SHORT-TERM WINS
• ?
• 7. CONSOLIDATING GAINS AND PRODUCING MORE CHANGE
• ?
• 8. ANCHORING NEW APPROACHES IN THE CULTURE

11
MOBILIZING STAKEHOLDERS FOR CHANGE
12
YOUR STAKEHOLDERS
13

• What can I do to help myself and others manage
  the changes and transitions in our community?