NCMA 41st Annual West Coast Educational Conference

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Helping You Get the Green Light The e-Focus
of Human Capital Management
A Professors Perspective on Partnering to
Achieve Strategic Human Capital Management Goals
and Objectives John B. Wyatt III, JD, PDCM,
CPP, CPPM Full Professor, Coordinator of CM
Programs California State Polytechnic
University, Pomona
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Human Capital Management

• It is the current CCPP of the day

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Human Capital Management

• Many prior CCPPs have been OUTSTANDING successes
• Total Quality Management
• Life Cycle Management, etc, etc.
• Other benefits of CCPPs

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Business Process Improvement
Quality Function Deployment
Total Quality Management
Management By Objective
Best Management Practices
Activity Based Costing
Re-Inventing Government
Life Cycle Management
The Deming Management Method
Business Process Reengineering
Total Quality Leadership
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President Bushs Perspective on Human Capital
Management

• Government likes to begin things-to declare
  grand new programs and causes and national
  objectives. But good beginnings are not the
  measure of success. What matters in the end is
  completion. Performance. Results. Not just
  making promises, but making good on promises.
• President George W. Bush
• (Presidents Management Agenda, Presidents
  Message, page four)

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What HCM means to the Government

• Presidents Management Agenda (8/01)
• Established traffic light rating program
  (Executive Branch Management Scorecard) to
  measure each agencys implementation success.
• GAO report (February 2001) adds human capital
  management to government wide high risk list of
  federal activities.

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What HCM Means to Industry/Academe

• Hallmark Text The ROI of Human Capital
  Measuring the Economic Value of Employee
  Performance by Jac Fitz-enz, AMACOM Books 2002
  (ISBN 0814405746)
• Significant in Recognizing the Value of Education
  as part of HCM

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Education as Key Part of ROI of HCM

• Nevertheless, people are the only element with
  the inherent power to generate value we know
  from the human capital value added and the human
  capital ROI formulas that people do make money
  for companies. It only makes sense, then, to
  invest in them in education, training and
  development programs and to monitor that
  investment.
• (ROI, page 13, 43).

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Nutty Professors Perspective on HCM

• Education is the key implementation tool
• The e-Focus of HCM
• The EDUCATION focus

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The Five es of the HCM e-Focus

• Recruiting
• Training
• Retaining
• Rewarding

• Enlist
• Educate
• Enhance
• Enlighten
• Empower

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Nutty Professors Perspective Education as the
e-Focus of HCM

• Human capital management is trying to improve the
  productivity of the workforce using two things
  utilizing new tools (technology) and education
• Education is the cornerstone of both objectives
  since tools/technology cannot be used effectively
  without knowledge

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University Programs Contribution to the HCM
e-Focus Achieved By Partnering

• Enlist (new hires)
• Getting the best and brightest with minimal
  learning curve. How?
• Internships allow try before you buy and
  augment classroom learning with real life
  application.
• Loaned Executive Professor or Professor for a
  Day Programs
• Government/Industry participation in University
  Advisor Experts from Industry Senior
  Project Curriculum Development/Review programs
• Licensing university programs to use government
  or industry tailored systems, software and other
  tools as instructional aids.

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E-Focus Education vs. Training

• Education presents the best from both worlds
• Training which focuses on mastering job-related
  skills and competencies
• Educating to think out of the box so as to
  recognize the potential application of new skills
  and technologies.
• Cross-disciplinary approach benefits employer and
  employee

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E-Focus Education is Best Value

• Education presents the best from both worlds
• Training which focuses on mastering job-related
  skills and competencies
• Educating to think out of the box so as to
  recognize the potential application of new skills
  and technologies.
• Cross-disciplinary approach benefits employer and
  employee

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Education Enhances the Employee

• Degree based programs provide significant
  additional benefit over non-degree courses or
  certificate programs.
• A degree bearing certificate program is NOT an
  oxymoron even for an AACSB accredited university.
• Cal Poly Boeing Professional MBA Professional
  Certificate in Contract Management Program

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Degree Programs Value Added Educational
Enhancements

• Degree Programs can articulate with other
  university programs such as DAU courses
• Degree Programs can be offered on-site or through
  a multi-modal instructional approach (satellite,
  internet, video-conference, BlackboardTM and
  combinations thereof)

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Education and Enlightenment

• Education enlightens employees that beyond aFAR
  approaches may exist to solve procurement
  challenges
• Education fosters Leadership Development by
  providing management tools, technological skills,
  enhanced self confidence and personal
  accountability for resolving work-related
  challenges.

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OPMs Declared Concurrence

• OPM quote
• Continuous Investment in learning and workforce
  development is essential for improving the
  performance of the Federal Workforce and
  enhancing the services provided by the Federal
  Government. Workforce development is essential in
  attracting and retaining a knowledgeable and
  skilled workforce.
• Encouraging agencies, management, and employees
  to be accountable for continuous learning is
  important to us. We are dedicated to providing
  the Federal human resource development community
  and its strategic partners the necessary guidance
  and tools that assist agencies to achieve their
  strategic goals and create a highly trained
  workforce.
• http//www.opm.gov/hrd/lead/index.asp

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EducationEmpowerment

• Educated senior leaders who are committed to
  personally developing reform initiatives focused
  on continuous improvements are a critical element
  of achieving success factors.
• Educated leaders take steps that foster an
  environment that empowers employees
• Training programs and support of continuous
  learning
• Employee teams to accomplish goals
• Delegating authority to the effective level
• Planning and sharing

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What Does It Take for A University to be a
Strategic Partner?

• -Accreditation (continuous improvement)
• -processes, evaluating
• -Articulation
• -Competency Identification/Correlation
• -Curriculum developed in collaboration with
  industry to meet the demands of the market

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Potential HCM E-Focus Partnership

• Internships
• Grants
• Endowed Chairs
• Grants
• Experts from Industry
• Loaned Professors
• Industry/Government Advisory Panels
• Senior Projects/Thesis Advisors

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Creativity in Delivery

• Government/industry need for non-traditional
  methodology
• Multimodal methods
• Off-campus programs
• Satellite
• Internet
• Video tape
• Combinations

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Implementation

• DAUs Partnering Program
• Coordination with professional association
  certification programs
• Enhanced articulation
• Mini-programs
• Coordinated recruitment program
• Internships

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Goal Together We Can Achieve The
Green Light
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Thank You

• Questions?
• John B. Wyatt III JD
• [phone]
• Nuttycontraxprof_at_aol.com

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Special Thanks to Cal Poly Students and Alumni

• Richard Bagge
• Narcis Cosa
• Fred Dunn
• Hieu Nguyen
• Bobbie Recchio
• Elena Salas
• Aren Vartanian