Title: NCMA 41st Annual West Coast Educational Conference
1Helping You Get the Green Light The e-Focus
of Human Capital Management
A Professors Perspective on Partnering to
Achieve Strategic Human Capital Management Goals
and Objectives John B. Wyatt III, JD, PDCM,
CPP, CPPM Full Professor, Coordinator of CM
Programs California State Polytechnic
University, Pomona
2Human Capital Management
- It is the current CCPP of the day
3Human Capital Management
- Many prior CCPPs have been OUTSTANDING successes
- Total Quality Management
- Life Cycle Management, etc, etc.
- Other benefits of CCPPs
4Business Process Improvement
Quality Function Deployment
Total Quality Management
Management By Objective
Best Management Practices
Activity Based Costing
Re-Inventing Government
Life Cycle Management
The Deming Management Method
Business Process Reengineering
Total Quality Leadership
5(No Transcript)
6President Bushs Perspective on Human Capital
Management
- Government likes to begin things-to declare
grand new programs and causes and national
objectives. But good beginnings are not the
measure of success. What matters in the end is
completion. Performance. Results. Not just
making promises, but making good on promises. - President George W. Bush
- (Presidents Management Agenda, Presidents
Message, page four)
7What HCM means to the Government
- Presidents Management Agenda (8/01)
- Established traffic light rating program
(Executive Branch Management Scorecard) to
measure each agencys implementation success. - GAO report (February 2001) adds human capital
management to government wide high risk list of
federal activities.
8What HCM Means to Industry/Academe
- Hallmark Text The ROI of Human Capital
Measuring the Economic Value of Employee
Performance by Jac Fitz-enz, AMACOM Books 2002
(ISBN 0814405746) - Significant in Recognizing the Value of Education
as part of HCM
9Education as Key Part of ROI of HCM
- Nevertheless, people are the only element with
the inherent power to generate value we know
from the human capital value added and the human
capital ROI formulas that people do make money
for companies. It only makes sense, then, to
invest in them in education, training and
development programs and to monitor that
investment. - (ROI, page 13, 43).
10Nutty Professors Perspective on HCM
- Education is the key implementation tool
- The e-Focus of HCM
- The EDUCATION focus
11(No Transcript)
12The Five es of the HCM e-Focus
- Recruiting
- Training
- Retaining
- Rewarding
- Enlist
- Educate
- Enhance
- Enlighten
- Empower
13Nutty Professors Perspective Education as the
e-Focus of HCM
- Human capital management is trying to improve the
productivity of the workforce using two things
utilizing new tools (technology) and education - Education is the cornerstone of both objectives
since tools/technology cannot be used effectively
without knowledge
14University Programs Contribution to the HCM
e-Focus Achieved By Partnering
- Enlist (new hires)
- Getting the best and brightest with minimal
learning curve. How? - Internships allow try before you buy and
augment classroom learning with real life
application. - Loaned Executive Professor or Professor for a
Day Programs - Government/Industry participation in University
Advisor Experts from Industry Senior
Project Curriculum Development/Review programs - Licensing university programs to use government
or industry tailored systems, software and other
tools as instructional aids.
15E-Focus Education vs. Training
- Education presents the best from both worlds
- Training which focuses on mastering job-related
skills and competencies - Educating to think out of the box so as to
recognize the potential application of new skills
and technologies. - Cross-disciplinary approach benefits employer and
employee
16E-Focus Education is Best Value
- Education presents the best from both worlds
- Training which focuses on mastering job-related
skills and competencies - Educating to think out of the box so as to
recognize the potential application of new skills
and technologies. - Cross-disciplinary approach benefits employer and
employee
17Education Enhances the Employee
- Degree based programs provide significant
additional benefit over non-degree courses or
certificate programs. - A degree bearing certificate program is NOT an
oxymoron even for an AACSB accredited university. - Cal Poly Boeing Professional MBA Professional
Certificate in Contract Management Program
18(No Transcript)
19(No Transcript)
20Degree Programs Value Added Educational
Enhancements
- Degree Programs can articulate with other
university programs such as DAU courses - Degree Programs can be offered on-site or through
a multi-modal instructional approach (satellite,
internet, video-conference, BlackboardTM and
combinations thereof)
21Education and Enlightenment
- Education enlightens employees that beyond aFAR
approaches may exist to solve procurement
challenges - Education fosters Leadership Development by
providing management tools, technological skills,
enhanced self confidence and personal
accountability for resolving work-related
challenges.
22OPMs Declared Concurrence
- OPM quote
- Continuous Investment in learning and workforce
development is essential for improving the
performance of the Federal Workforce and
enhancing the services provided by the Federal
Government. Workforce development is essential in
attracting and retaining a knowledgeable and
skilled workforce. - Encouraging agencies, management, and employees
to be accountable for continuous learning is
important to us. We are dedicated to providing
the Federal human resource development community
and its strategic partners the necessary guidance
and tools that assist agencies to achieve their
strategic goals and create a highly trained
workforce. - http//www.opm.gov/hrd/lead/index.asp
23EducationEmpowerment
- Educated senior leaders who are committed to
personally developing reform initiatives focused
on continuous improvements are a critical element
of achieving success factors. - Educated leaders take steps that foster an
environment that empowers employees - Training programs and support of continuous
learning - Employee teams to accomplish goals
- Delegating authority to the effective level
- Planning and sharing
24What Does It Take for A University to be a
Strategic Partner?
- -Accreditation (continuous improvement)
- -processes, evaluating
- -Articulation
- -Competency Identification/Correlation
- -Curriculum developed in collaboration with
industry to meet the demands of the market
25Potential HCM E-Focus Partnership
- Internships
- Grants
- Endowed Chairs
- Grants
- Experts from Industry
- Loaned Professors
- Industry/Government Advisory Panels
- Senior Projects/Thesis Advisors
26Creativity in Delivery
- Government/industry need for non-traditional
methodology - Multimodal methods
- Off-campus programs
- Satellite
- Internet
- Video tape
- Combinations
27Implementation
- DAUs Partnering Program
- Coordination with professional association
certification programs - Enhanced articulation
- Mini-programs
- Coordinated recruitment program
- Internships
28Goal Together We Can Achieve The
Green Light
29Thank You
- Questions?
- John B. Wyatt III JD
- (909)869-2407
- Nuttycontraxprof_at_aol.com
30Special Thanks to Cal Poly Students and Alumni
- Richard Bagge
- Narcis Cosa
- Fred Dunn
- Hieu Nguyen
- Bobbie Recchio
- Elena Salas
- Aren Vartanian