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NCMA 41st Annual West Coast Educational Conference

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Los Angeles, CA ... Los Angeles, CA. Human Capital Management. It is the current 'CCPP' of the day ... Los Angeles, CA. Education as Key Part of ROI of HCM ' ... – PowerPoint PPT presentation

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Title: NCMA 41st Annual West Coast Educational Conference


1
Helping You Get the Green Light The e-Focus
of Human Capital Management
A Professors Perspective on Partnering to
Achieve Strategic Human Capital Management Goals
and Objectives John B. Wyatt III, JD, PDCM,
CPP, CPPM Full Professor, Coordinator of CM
Programs California State Polytechnic
University, Pomona
2
Human Capital Management
  • It is the current CCPP of the day

3
Human Capital Management
  • Many prior CCPPs have been OUTSTANDING successes
  • Total Quality Management
  • Life Cycle Management, etc, etc.
  • Other benefits of CCPPs

4
Business Process Improvement
Quality Function Deployment
Total Quality Management
Management By Objective
Best Management Practices
Activity Based Costing
Re-Inventing Government
Life Cycle Management
The Deming Management Method
Business Process Reengineering
Total Quality Leadership
5
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6
President Bushs Perspective on Human Capital
Management
  • Government likes to begin things-to declare
    grand new programs and causes and national
    objectives. But good beginnings are not the
    measure of success. What matters in the end is
    completion. Performance. Results. Not just
    making promises, but making good on promises.
  • President George W. Bush
  • (Presidents Management Agenda, Presidents
    Message, page four)

7
What HCM means to the Government
  • Presidents Management Agenda (8/01)
  • Established traffic light rating program
    (Executive Branch Management Scorecard) to
    measure each agencys implementation success.
  • GAO report (February 2001) adds human capital
    management to government wide high risk list of
    federal activities.

8
What HCM Means to Industry/Academe
  • Hallmark Text The ROI of Human Capital
    Measuring the Economic Value of Employee
    Performance by Jac Fitz-enz, AMACOM Books 2002
    (ISBN 0814405746)
  • Significant in Recognizing the Value of Education
    as part of HCM

9
Education as Key Part of ROI of HCM
  • Nevertheless, people are the only element with
    the inherent power to generate value we know
    from the human capital value added and the human
    capital ROI formulas that people do make money
    for companies. It only makes sense, then, to
    invest in them in education, training and
    development programs and to monitor that
    investment.
  • (ROI, page 13, 43).

10
Nutty Professors Perspective on HCM
  • Education is the key implementation tool
  • The e-Focus of HCM
  • The EDUCATION focus

11
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12
The Five es of the HCM e-Focus
  • Recruiting
  • Training
  • Retaining
  • Rewarding
  • Enlist
  • Educate
  • Enhance
  • Enlighten
  • Empower

13
Nutty Professors Perspective Education as the
e-Focus of HCM
  • Human capital management is trying to improve the
    productivity of the workforce using two things
    utilizing new tools (technology) and education
  • Education is the cornerstone of both objectives
    since tools/technology cannot be used effectively
    without knowledge

14
University Programs Contribution to the HCM
e-Focus Achieved By Partnering
  • Enlist (new hires)
  • Getting the best and brightest with minimal
    learning curve. How?
  • Internships allow try before you buy and
    augment classroom learning with real life
    application.
  • Loaned Executive Professor or Professor for a
    Day Programs
  • Government/Industry participation in University
    Advisor Experts from Industry Senior
    Project Curriculum Development/Review programs
  • Licensing university programs to use government
    or industry tailored systems, software and other
    tools as instructional aids.

15
E-Focus Education vs. Training
  • Education presents the best from both worlds
  • Training which focuses on mastering job-related
    skills and competencies
  • Educating to think out of the box so as to
    recognize the potential application of new skills
    and technologies.
  • Cross-disciplinary approach benefits employer and
    employee

16
E-Focus Education is Best Value
  • Education presents the best from both worlds
  • Training which focuses on mastering job-related
    skills and competencies
  • Educating to think out of the box so as to
    recognize the potential application of new skills
    and technologies.
  • Cross-disciplinary approach benefits employer and
    employee

17
Education Enhances the Employee
  • Degree based programs provide significant
    additional benefit over non-degree courses or
    certificate programs.
  • A degree bearing certificate program is NOT an
    oxymoron even for an AACSB accredited university.
  • Cal Poly Boeing Professional MBA Professional
    Certificate in Contract Management Program

18
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19
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20
Degree Programs Value Added Educational
Enhancements
  • Degree Programs can articulate with other
    university programs such as DAU courses
  • Degree Programs can be offered on-site or through
    a multi-modal instructional approach (satellite,
    internet, video-conference, BlackboardTM and
    combinations thereof)

21
Education and Enlightenment
  • Education enlightens employees that beyond aFAR
    approaches may exist to solve procurement
    challenges
  • Education fosters Leadership Development by
    providing management tools, technological skills,
    enhanced self confidence and personal
    accountability for resolving work-related
    challenges.

22
OPMs Declared Concurrence
  • OPM quote
  • Continuous Investment in learning and workforce
    development is essential for improving the
    performance of the Federal Workforce and
    enhancing the services provided by the Federal
    Government. Workforce development is essential in
    attracting and retaining a knowledgeable and
    skilled workforce.
  • Encouraging agencies, management, and employees
    to be accountable for continuous learning is
    important to us. We are dedicated to providing
    the Federal human resource development community
    and its strategic partners the necessary guidance
    and tools that assist agencies to achieve their
    strategic goals and create a highly trained
    workforce.
  • http//www.opm.gov/hrd/lead/index.asp

23
EducationEmpowerment
  • Educated senior leaders who are committed to
    personally developing reform initiatives focused
    on continuous improvements are a critical element
    of achieving success factors.
  • Educated leaders take steps that foster an
    environment that empowers employees
  • Training programs and support of continuous
    learning
  • Employee teams to accomplish goals
  • Delegating authority to the effective level
  • Planning and sharing

24
What Does It Take for A University to be a
Strategic Partner?
  • -Accreditation (continuous improvement)
  • -processes, evaluating
  • -Articulation
  • -Competency Identification/Correlation
  • -Curriculum developed in collaboration with
    industry to meet the demands of the market

25
Potential HCM E-Focus Partnership
  • Internships
  • Grants
  • Endowed Chairs
  • Grants
  • Experts from Industry
  • Loaned Professors
  • Industry/Government Advisory Panels
  • Senior Projects/Thesis Advisors

26
Creativity in Delivery
  • Government/industry need for non-traditional
    methodology
  • Multimodal methods
  • Off-campus programs
  • Satellite
  • Internet
  • Video tape
  • Combinations

27
Implementation
  • DAUs Partnering Program
  • Coordination with professional association
    certification programs
  • Enhanced articulation
  • Mini-programs
  • Coordinated recruitment program
  • Internships

28
Goal Together We Can Achieve The
Green Light
29
Thank You
  • Questions?
  • John B. Wyatt III JD
  • (909)869-2407
  • Nuttycontraxprof_at_aol.com

30
Special Thanks to Cal Poly Students and Alumni
  • Richard Bagge
  • Narcis Cosa
  • Fred Dunn
  • Hieu Nguyen
  • Bobbie Recchio
  • Elena Salas
  • Aren Vartanian
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