Title: Online Student Survey: Why Students Drop Summer Courses
 1Online Student Survey Why Students Drop Summer 
Courses
- Summer Session Office 
 - Summer 2004
 
  2Survey was conducted in Summer 2004
- Online survey was sent to students who enrolled 
in CSU summer session and who dropped at least 
one course. 
 - Sent to 4047 students 
 - Return rate was 12.9 
 - N  521 
 - No identifiers on the questionnaire but students 
could respond only once. 
  3Class Level of Respondents 
- Freshman  1.5 (8) 
 - Sophomore  10.6 (55) 
 - Junior  30.4 (158) 
 - Senior  46 (239) 
 - Other  11.4 (59) 
 - Other 37 were Graduate/Master level
 
  4Type of Student andPast Attendance of CSU Summer 
Session
- CSU admitted student  96.5 (499) 
 - Summer Only Student  1.4 (7) 
 - Other  2.1 (11) 
 - Attended past summers  37 (192) 
 - No, did not attend in the past  63 (328)
 
  5Number of Courses Enrolled
- One  119 22.9 
 - Two  156  30.0 
 - Three  112  21.5 
 - Four  63  12.1 
 - Five plus  70  13.5
 
  6When did students register(Check all that apply)
- Before spring break  118  23.8 
 - Mid March thru April  274  55.4 
 - In May  141  28.5 
 - In June  30  6.1 
 - In July  4  0.8 
 - Dont remember  31  6.3 
 - Missing  26
 
  7Number of Courses Dropped
- One course  312  68.0 
 - Two courses  93  20.3 
 - Three courses  33 7.2 
 - Four courses  14  3.1 
 - Five plus courses  7  1.5 
 - Missing  62 
 
  8When did students drop(check all that apply)
- Before spring break  6  1.3 
 - Mid March thru April  44  9.6 
 - In May  212  46.1 
 - In June  179  38.9 
 - In July  38  8.3 
 - Dont remember  18  3.9 
 - Missing  60
 
  9Dropped courses before they began
- Yes  333  66.9 
 - No  165  33.1 
 - If yes how many courses were dropped before 
they began? 
 - One course  223  67.6 
 - Two courses  68  20.6 
 - Three courses  22  6.7 
 - Four plus courses  17  5.1
 
  10Dropped Courses after they began
- Yes  157  31.7 
 - No  339  68.3 
 - If yes how many courses were dropped after they 
began? 
 - One course  130  82.8 
 - Two courses  21  13.4 
 - Three courses  5  3.2 
 
  11Reasons for Dropping (check all that apply)
- Didnt have the   128  26.3 
 - Job took priority  125  25.7 
 - No financial aid  70  14.4 
 - Vacation, didnt need the class, pace too 
accelerated, enrolled in too many credits 57-61 
 12 
 - Other  181  37.2 
 
  12Open-ended Responses N  261
- Too expensive  32  12.3 
 - Time conflicts (inconvenient, class too 
early/late, classes overlapped)  31  12 
 - Conflict with work  31 12 
 - Personal Issues (death, illness) 26  10 
 - Instructor problems  26  10 
 - Took a different course  25  9.6 
 - Pace/workload too much  21 8
 
  13Between Group Analyses 1
- Students who register early for summer courses 
are the ones taking the largest load. 
 - Using the earliest time the students registered 
with the  of registered courses, a t-test was 
performed 
 - Compared Before SP Break  In May w/  of 
registered courses significant at .05 level 
 - There was a decrease in the mean  of courses as 
students registered later. 
 
  14Between Group Analyses 2
- Students register for more courses than they plan 
to take or they register for more courses than 
they can handle. 
 - Pearson Correlation is positive .01 level 
 - The more courses students registered for the more 
courses they dropped 
  15Between Group Analyses 3
- Students dont realize they are taking more than 
they can manage if they have never taken summer 
courses before 
 - T-test no significant difference between those 
students who enrolled in past summer sessions and 
those who enrolled for the first time regarding  
of courses dropped. 
  16Between Group Analyses 4
- Students drop more courses before courses begin 
 - Paired t-test compared  of courses dropped 
before classes began w/  of courses dropped 
after classes began significant at .01 level 
 - Students more likely to drop courses before 
classes start 
  17Between Group Analyses 5
- The times when students drop courses correlate 
with their reasons for dropping 
 - Pearson Chi-Square four correlations are 
significant (p - Dropped before want time off job took priority 
did not have the funds 
 - Dropped after pace of course too fast
 
  18Conclusions
- Students enroll for SS later than we assumed 55 
- between mid-March and end of April 
 - A fourth register early (before spring break a 
fourth later (in May) 
 - The students who enroll early, register for the 
most credits  skews our SCH projection and 
revenue projection 
  19Conclusions  cont.
- 67 of students dropped before course(s) began  
not assessed tuition no problems w/ withdrawal 
policies 
 - 32 dropped after courses began of these, 83 
dropped only one course 
 - Major reason for dropping after classes began 
pace too fast. 
  20Discussion
- Communicate to students expect an accelerated 
pace 
 - Most students dont enroll in 9 credits in the 
summer session, thus . . . 
 -  Students perceive that summer tuition is much 
higher than fall/spring  this is problematic.