Section 505 Philadelphia

1
Section 505 Philadelphia

• September 20, 2006
• Early Bird
• Program Meeting
• ASQ Make Good Great
• Richard A. Litts
• Rick
• Region 5 Regional Director
• 2005-2007

2
Agenda

• Overview of Region 5
• Philadelphia Section
• Society Update
• ASQ Strategic Themes
• Plan for Region 5 2005 2007
• Member Value Summit
• Volunteer Excellence Award (VEA) SAC-4
• Education Training Board (ETB)
• Region 5 Quality Conference Fall 2007
• What would Philadelphia Section 505 like to see?

3
Society Membership

• 7/1/04 100,881
• 7/1/05 94,200
• 7/1/06 93,715

4
ASQ Members

• Manufacturing 65.2
• Service 19.2
• Health Care 4.5
• Government 3.1
• Education 2.2
• Other 5.8
• 68 are 33-55 Years of age
• 23 are Female

5
Section 505 Philadelphia

• Region 5 11 Sections
• 500 Lehigh Valley 466
• 501 North Central Pa. 165
• 502 Baltimore 719
• 503 Harrisburg 536
• 505 Philadelphia 1182
• 506 Delaware 368
• 508 Southern Jersey 198
• 509 Washington (DC) Maryland Metro 702
• 510 Reading 238
• 511 Northern VA 742
• 512 Delmarva 74
• TOTAL 5384

6
Society Update

• Living Community Model (LCM)
• Student
• Forum Interest in Q-Specific Industry or topic
• Associate Interest in Q-Tools Techniques
• Regular
• Senior
• Fellow
• Sustaining Company Site Specific
• Organizational (Pilot)

7
Section 505 Philadelphia

• Forum 2
• Student 12
• Associate 16
• Regular 779
• Senior 348
• Fellow 15
• Sustaining 5
• Organizational 5
• Total 1182

8
ASQ Retention Rate

• Society 71.4
• Philadelphia 72.9
• Region 5 73.7

9
Philadelphia Compared to Other Sections

• Minnesota 2588 75.9
• Toronto 1856
• Chicago 1758
• Greater Detroit 1759
• Milwaukee 1505
• Atlanta 1407
• Orange Empire 1318
• Silicon Valley 1277
• Boston 1231
• Philadelphia 1182 72.9

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Why ASQ Members Value Membership

• Networking
• Training, Certification, Events
• Stay up to date with Quality Progress
• Flexible Levels of Membership
• Identify self as striving for excellence
• Grow profession with Body of Knowledge (BoK)
• Articles/White Papers

11
Why ASQ Members Value Membership

• Web-based training courses
• Resources for certification preparation
• ASQ worlds leading authority on everything
  Quality for the past 60 years and will be for
  generations to come

12
Overview of the Section Volunteer Community

• A Resource for
• Section Members and Leaders
• Michael Manteuffel
• Region 5
• Community Care Administrator
• 1-800-248-1946

13
2005 2007 Plan for Region 5

• Visit all 11 Sections
• Appoint Several Deputy Regional Directors
• Section Ideas regarding working together/sharing
  resources
• Promote Volunteer Excellence Award (VEA)
• Promote Fellow Membership
• Provide Regional Member Leader Training
• Implement RD DRDs - Section Chairs
  Communication Channel

14
Changes

• Board of Directors

15
Vision

• By making quality a global priority, an
  organizational imperative, and a personal ethic,
  the American Society for Quality becomes the
  community for everyone who seeks quality
  technology, concepts, or tools to improve
  themselves and their world

16
Global Community World Partners

• Hong Kong Society for Quality (HKSQA)
• Japanese Union of Scientists and Engineers (JUSE)
• Korean Standards Association
• Singapore Quality Institute (SQI)
• European Organization for Quality (EOQ)
• Excellence Finland

17
Global Community World Partners

• Excellence Ireland
• Spanish Association for Quality (AEC)
• German Society for Quality
• Israel Society for Quality (ISQ)
• Instituto Profesional Argentino para la Calidad y
  la Excelencia (IPACE)
• National Quality Institute (Canada)
• PGQP Regional Program of Quality and
  Productivity (Brazil)

18
Roles and Long Term Objectives

• To be stewards of the quality profession by
  providing member (customer) value.
• To be stewards of the quality movement by
  providing increased society value from ASQ
  activities.

19
Priority Strategic Themes

• Support the quality professionals and
  practitioners in their efforts to grow in value
  in the workplace and community.
• Prove and communicate the economic case for
  quality.
• Assure that a vital, growing Body of Knowledge is
  accessible to everyone.
• Become the community of choice for quality.
• Grow the use and impact of quality in every
  segment of the economy.
• Make sure the world knows the importance and
  value of quality.

20
Society Update

• Bylaws
• Section Operating Agreement (SOA)
• Members Voted on National Bylaw Revisions 4/16/05

21
What does this mean for section leadership?

• Members Elect Chair, Secretary Treasurer
• Officers chair-elect/vice chair position not
  required. Create section policy for additional
  officers.
• Chair Appoints Committee chairs Audit,
  Membership, Nominating required. Create policy
  for standing committees. HQ position descriptions
  must be used for required positions.
• Elections specifics removed sections determine
  timeline to meet reporting requirements

22
Member Value Summit

• October 2005
• Milwaukee WI
• ASQ Leadership - Headquarters
• Section Affairs Council (SAC)
• Section Leaders

23
Member Value Summit - Purpose

• The Future of ASQ and Quality An introspective
  look at the ASQ Vision, and future direction of
  ASQ and quality.
• Questions
• Why do people become members?
• Why do people renew membership?
• Why do members volunteer?
• What are members value expectations from ASQ
• What do we do NOW to enhance member value?

24
Member Value Summit

• Summit Outcome Activity Report (SOAR)

25
SOAR Office Leadership

• ML Communications
• Connie Faylor
• Laurel Nelson-Rowe
• Body of Knowledge
• Sue Jacobs
• Chris Bauman, Bill Tony

• SOAR Project Office
• Grace Duffy
• Paul Borawski
• Architecture
• David Little
• Karla Riesinger
• Education and Training
• Larry Smith
• Brian LeHouillier

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Key Theme 1 Education and Training

• Design Team Assignment from Summit
• Create a unified vision of how the Society
  carries out its training and education in todays
  world, in a way that is responsive to the needs
  of member and customer and best utilizes
  sections, divisions, and headquarters
  capabilities.

27
Education and Training Vision Task Force

• Progress to Date
• Vision statement created
• Voice of Customer training for ASQ staff
• Benchmarking possible partners
• Modular Development sub-team up and running

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Key Theme 2 Member Leader Communication

• Design Team Assignment from Summit
• Create a system responsive to the needs of member
  leaders to be known, be involved, and have access
  to the information they need.

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Member Leader CommunicationsTask Force

• Progress to Date
• As-is model communicated
• Friday Fast Facts debuted June 30
• Continues reducing duplication
• ML Training
• Role Descriptions

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Key Theme 3 Body of Knowledge

• Prepare the known knowledge of quality for best
  use in the quality community and assure a vital
  flow of new knowledge.

31
Body of KnowledgeTask Force

• Progress to Date
• Reviewed vision
• Compiled as is model and macro process

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Summary

• This is a strong response to Summit
• All three themes are provided for as Essential
  Activity on next years Business Plan.
• The themes are large projects involving change
  (were not so good at enabling change)
• Apply the knowledge were learning about change
  leadership

33
Volunteer Excellence Award (VEA)

• Section Affairs Council (SAC) Policy No. SAC-4
• Sections can award up to two per year
• Recognize
• Individuals or
• Teams

34
VEA
35
Education Training Board (ETB)

• Training Programs for Members
• eLearning Need Help!
• Course Reviewers
• 100.00 Honorarium
• RUs (Recertification Units)
• CEU (Continuing Education Units) completion of
  course
• Course Completion Certificate
• Interested? Contact Dave Little
  dmlittle_at_tycoelectronics.com

36
Section 505 Philadelphia

• What would Section 505 members want to see from
  ASQ Headquarters, Section, Region 5 or Regional
  Director????

37
Section 505 Philadelphia

• Thank You for attending. It is appreciated!
• Enjoy the Main Event
• Have a safe trip home!!!
• See you at an ASQ Event!
• ASQ Make Good Great