Transforming Wichita

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Transforming Wichita

• Remarks from
• George Kolb, City Manager

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Transforming Wichita

• What is it?
• Why are we doing it?
• Whats our vision?
• What are our goals?
• How will it work?
• Who will be involved?
• Who is Public Strategies Group?

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What Transforming Wichita is Not

• NOT an elaborate plan to layoff employees
  (associates)
• NOT a plan to reduce wages, change working
  conditions or benefits
• NOT a plan to divide associates and
  supervisors/managers

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What is Transforming Wichita?

• It is cultural change, an initiative to
• Improve how City government operates
• Offer enhanced customer service
• Make us even better public servants
• Provide citizens with better services at better
  value.
• Support Visioneering Wichitas broader goals
• It will change the way we perform, measure and
  report our work!

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What is Transforming Wichita?

• It means
• Seeing our work as a way to deliver the best
  results and best value to Wichitas citizens
• Doing our work efficiently and effectively
• Measuring and reporting on our work
• Focusing on the results we achieve, making
  performance matter
• Engaging in our work in a meaningful way
• Collaborating with others
• Being open to learning and having fun!

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Why are we doing this?

• We must change, because
• While we are doing a lot of things right, we
  cannot afford to be complacent given our fiscal
  responsibilities and other challenges.
• The best organizations continue to seek ways to
  improve.
• We must constantly question how we do things.
• We must position ourselves for the future.
• That is what the citizens of Wichita expect from
  us!

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Whats Our Vision?

• We want Wichita to be
• A destination Midwestern city
• A premier city where people want to visit, live
  and stay
• a leading community for businessesa globally
  competitive education system,a healthy, safe
  communityvibrant quality of lifeembraces
  diversityinfrastructure with accessibilityan
  inviting downtowna community where citizens
  actively participate. from Visioneering Wichita

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Whats Our Vision?

• We want Wichita City Government to be
• A model city government
• A city government where citizens get maximum
  value for their tax dollars
• A transparent city government that earns the
  publics confidence
• an effective, efficient, inclusive and
  accountable government, representative of the
  communitys needs and desires. from
  Visioneering Wichita

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What Are Our Goals?

• To be a high-performing organization that
• Focuses on results
• Understands which results matter to citizens
• Makes performance matter
• Values decision-making on the front-line
• Fosters a culture of learning, excellence,
  accountability, openness, collaboration and
  creativity

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How will it work?

• There are two phases
• Phase One Jumpstarting Transforming Wichita,
  now through December 2005
• Phase Two Taking It To The Next Level, from
  January 2006 and beyond
• In both Phases, the focus will be on identifying,
  producing and promoting RESULTS that matter to
  the citizens of Wichita!

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How will it work?

• Phase One
• Conduct Interviews with internal and external
  stakeholders
• Identify Results That Matter stories, which
  recognize the Citys successes in delivering
  better service and process improvements
• Introducing City Council to Budgeting For
  Outcomes
• Helping design the City Managers Meetings With
  Employees
• Draft a Strategic Opportunities Report and
• Holding a Retreat (with City Council Staff)
• Produce a Transformation Blueprint a roadmap
  setting forth the plan for Phase Two

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How will it work?

• Goals for Phase Two
• Build support for transformation
• Implement strategic opportunities
• Develop capacity, build self-sufficiency new
  skills and frameworks
• Align critical systems and stakeholders
• Continue to deliver results that matter to
  citizens.

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How will it work?

• You will be encouraged to participate throughout
  the process
• You will be asked for your input and feedback
  all constructive ideas are welcome!
• You will be kept informed about the progress of
  Transforming Wichita

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Who will be involved?

• Three teams are helping guide Transforming
  Wichita
• Transformation Leadership Team oversees
  transformation process
• The Leadership Team is supported by a Project
  Team and a Communications Team
• The Public Strategies Group was selected as the
  Transformation Partner
• Team members held book discussions on Banishing
  Bureaucracy and The Price of Government
• The City Council is on board

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Who will be involved?

• Three teams are helping guide Transforming
  Wichita
• Transformation Leadership Team oversees
  transformation process
• The Leadership Team is supported by a Project
  Team and a Communications Team
• The Public Strategies Group was selected as the
  Transformation Partner
• Team members held book discussions on Banishing
  Bureaucracy and The Price of Government
• The City Council is on board

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Who will be involved?

• The Transformation Leadership Team
• George Kolb City Managers Office, Chair
• Terry Cassady City Managers Office, Co-chair
• Cathy Holdeman City Managers Office
• Scott Moore City Managers Office
• Kurt Schroeder Office of Central Inspection
• Norman Williams Police
• David Warren Water/Sewer
• John Schlegel Planning
• Carole Ochs Human Resources
• Mary K. Vaughn Housing
• Cyndi Berner-Harris Library
• Larry Henry Public Works
• Kelly Rundell Law
• Kevin Norman IT/IS
• Kelly Carpenter Finance
• Van Williams City Mangers Office, ex-officio
• They are accountable for the success of
  Transforming Wichita!

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Who will be involved?

• The Project Team
• Ron Aaron Fire
• Ryan Adkison Finance
• Curtis Bowen Office of Central Inspection
• Joe Dessenberger Police
• John Hale Park/Century II
• Susan Leiker Human Resources
• Rob Raine Finance
• Mark Manning Finance

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Who will be involved?

• The Communications Team
• Van Williams City Managers Office, Chair
• Janet Johnson Police
• Jessica Johnson City Managers Office
• Mike Mayta IT/IS
• Mike Greene Public Works
• Ashley Jones Planning
• Donte Martin Municipal Court
• Angela Krummel City Managers Office
• Other resources - Departmental PIOs

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Who will be involved?

• You are a key player
• All City employees
• Department Directors
• City Council
• Labor/Management Committee
• Other Stakeholders

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Who is PSG?

• The Public Strategies Group is a partner in
  Transforming Wichita. PSG will advise and coach
  Wichita.
• PSG, based in St. Paul, Minn., is a company that
  consults and works with public institutions that
  want to improve aspects of their organization.
  Their mission is transforming governance
• PSG has worked with various local, state and
  federal organizations across the nation.
• PSG brings a unique approach and innovative
  funding ideas
• PSG offers a performance contract and a
  money-back guarantee
• More about PSG at www.ReinventGov.com

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Questions?

• What are your questions?
• What are your concerns?
• What did you like?
• What didnt you like?

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For more information about PSG

• www.ReinventGov.com
• www.psg.us

Send your additional questions concerning
Transforming Wichita to
TWquestions_at_wichita.gov
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